On this page you will find all the information you might need to prepare for your trip. Do you have a general question? Then you will most likely find the answer in the ‘Frequently Asked Questions’ (FAQ). Is your question not listed? Please contact us via telephone number +31 20 72 35 400 or send an e-mail to servicedesk@boatbiketours.com.

Bikes

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Do I have to wear a safety helmet?

All cyclists in Spain, Turkey and Croatia are required by law to wear helmets. In Italy children up to and including 16 years of age are required by law to wear helmets, in Austria children up to and including 12, in Slovakia for children up to and including 14 and for everyone cycling outside of residential areas. In France adult cyclists are not obliged to wear a bike helmet, but children up to 12 years are.

Not compulsory

In all other countries wearing a helmet is recommended, but not compulsory. If you want to wear a helmet, we advise you to buy your own and bring it with you. On our Premium tours a helmet is included in the price and available on request. On most other tours you can rent a helmet.

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Can I bring along my own bicycle?

On most of the ships you can bring your own bike, but please check beforehand if there is enough space aboard the ship you are traveling with. Please contact our office to verify.

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Cycling

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Do I need to be fit to be able to do the cycling tour?

Well yes… It makes your holiday a lot more pleasurable. Daily cycling tours of around 40-60 kilometers, which means approx. 5 hours on the saddle each day riding at an average speed of 12 kilometers or 9 miles an hour. This demands a certain basic level of fitness.

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Can I bring my own pedals?

As long as they are attached to the bike you bring along too, it is okay. But to bring your own pedals to attach them to a rental bike, we have to dissapoint you. This is not possible.

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Does a support vehicle accompany us?

No, there is not a support vehicle accompanying you during your cycling tour.

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Life aboard our ships

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How large is the group on board?

This depends on the ship you are traveling on. Most of the smaller vessels (with a maximum capacity of 20) will be completely full during the season. The larger ships (with a maximum capacity of approx. 120) will be filled for about 80-90% on most tours.

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What are the cabins like?

We have a large spectrum of cabin types; varying from lower deck twins to upper deck superior suites. Please check out the ships’ pages to find out more out the cabin types.

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Is Wi-Fi available on the ships?

Yes. On all of our ships there is Wi-Fi. Check out all information about ‘Internet aboard the ships‘ in our Travel Prep.

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Can I use a laundry service on board?

No. There is no laundry service aboard the ships.

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Are there hairdryers available?

On some ships a hair dryer belongs to the standard inventory in your cabin. On other ships, you can ask for a hair dryer at the reception or at one of the crew members.

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Is smoking on board allowed?

Smoking in your cabin, in the public areas – such as the restaurant, bar and lounge – is not allowed. On most of the ships, you can smoke on deck on designated smoking areas. On a few ships smoking is banned on the entire ship.

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Can I bring a pet?

No. Pets are not allowed on board. Although some captains have a dog on board; these dogs are used to being aboard a ship and do not come to the public areas nor in the cabins. They can be seen in and around the living area of captain. On our Premium tours there are no dogs aboard.

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Can I get sea sick aboard a ship?

Not many people who are prone to get sea sick, have experienced any problems. The ships are very heavy and the water they cruise on is really calm. The sailing ships can sometimes slant just a little, but not so much that this causes problems to your balance. Also these sailing ladies are so heavy they glide through the water gracefully.

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Place of departure

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Where can you park your car when you go on a boat bike tour?

This depends on your place of departure. If the tour starts in Amsterdam you can park your car in a P+R outside the city center, in one of the garages or book the valet service. In other cities there are different parking options, described in the boarding info you receive before traveling.

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How do I get to the place of departure and is this transfer included?

After booking your holiday, we will send you detailed information on how to travel to your destination by car, train or aircraft, and how to reach your ship’s mooring location. You will receive information on where to park your car. At some destinations you can reserve a parking space in advance or how you can arrange a transfer.

Please read more about ‘Travel to destination‘ in our Travel Prep.

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Trip information

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Which countries do the participants come from?

We have travelers from all over the world: from Scandinavia to South-Africa, from Australia to Canada, from Russia to Brazil and from China to the US. Also we have welcomed lots of European travelers.

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How should I pack and what should I bring?

Please travel light! The cabins are not as spacious as a regular hotel room. Storage facilities are limited and in some cabins the space underneath the beds is not high enough to store a hard shell suitcase.
Take a look at our Travel Prep ‘What to bring‘ to find out what you must not forget.

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What will happen should I encounter problems along the way?

Of course this depends on the kind of problem you encounter. For most of the problems you can ask your tour leader to help find a solution. If you travel on a semi-guided tour, then the tour leader or the captain can be reached by phone. Think of getting lost, flat tires, bike chain off, small accidents, etc.

In case of serious problems, such as accidents, sudden illnesses or injuries, please call the local emergency number 112.

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Is it possible to rent a helmet?

Yes you can rent a helmet on most tours. On our Premium tours a rental helmet is included in the price and available on request.

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Weather

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What happens if it rains?

Then you’ll probably get wet! Unless you wear your rain gear during cycling of course. If you mean by this question; will there still be a cycling tour if it rains? This depends of the intensity of the rain; there are lots of varieties starting with a drizzle to actually a complete cloudburst. You are free to decide to get on your bike or not, but if the tour leader thinks it is too dangerous to go cycling, he or she will let you know.

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