View our latest offers and deals on our offers page! See all offers

Reviews

Princess
6 Jul 2024

Customer

A great itinerary and very friendly and enthusiastic staff

25 May 2024

Jodi

This was our third bike and boat trip and we feel it was not as prepared and organized as past trips. The boat was obviously an older one and needed maintenance. The tour guides were not as knowledgeable. The crew on the boat were very hospitable and did a great job handling multiple obstacles.

Reply from Boat Bike Tours 27 May 2024

Thank you for sharing your feedback. We're sorry to hear that this trip didn't meet your expectations compared to your previous experiences with us. Your feedback helps us to improve and we will look into the issued mentioned. We hope to have the opportunity to provide you with a better experience next time. Kind regards, Boat Bike Tours

16 May 2024

Lynda forbes

Pleasant, helpful staff. Loved the countryside and bike paths. The meals were lovely but too designer and not enough food, for some. It was Hot and they couldn’t turn on air. Hot tub was out of commission for the week.

Reply from Boat Bike Tours 17 May 2024

Thank you for your feedback! We're glad you enjoyed our friendly staff, the countryside, and the bike paths. We're sorry the meals were not filling enough for some, and that it was hot without air conditioning. We apologize for the hot tub being out of order and are working to fix these issues. We hope to welcome you again soon for an even better experience.

2 Oct 2023

Esther Elassiouti

I love the boat bike concept. I think the boat we were on did not have enough common space. The dining room barely fit the number of passengers and when all were on board there was not enough room for everyone to enjoy the deck/salon. The tour in Tier was terrible. The guide did not speak good enough English and tried to make so many jokes you couldn’t follow along with the point he was actually trying to make. Bikes, guides, staff and riding route were all wonderful. All the meals were good. Would have been better if bread and butter were served with the 1st course. All that being said. this was not my first trip with boat bike and I’m looking forward to my next one.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

11 Aug 2023

Pamela Marjorie Stevens

A wonderful week . Staff friendly and helpful and went out of their way to assist .Guides Mary Ann and Hans were amazing .Dinners on board were lovely . Met lots of nice people . Would highly recommend this tour .

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

10 Aug 2023

Melissa Maffie

Everything about this vacation was great. The biking, the route and stops, the guides, the accommodations, the food, the other guests, all spot on!

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

5 Aug 2023

Steve McKee

The Boat and Bike program from Cochem to Metz exceeded our expectations. The crew was exceptional in providing personal service and attention to detail in all aspects of the program: the excellent food and gracious dining experience, the attention to cabin cleaning and creating a comfortable and clean environment throughout the boat, and just the helpful attitude whenever we had questions or needed anything. Our host, Anna, was on her first Boat and Bike trip as staff and was fabulous – she was always keeping an eye on everyone’s needs at meals and was always available at the bar; she also worked very well with our boat captain, cook and the rest of the crew. Emma, assisting Anna with housekeeping, was also gracious and attentive and did a super job cleaning and sprucing up our cabin while we were out riding during the day. In fact, the entire staff worked great together as a team! Out trip leaders Marianne and Hans were competent in all facets of the cycling experience and guiding us through the daily itinerary. I was impressed with their knowledge of the history, culture and key sites of interest in each of the places we visited along the journey. Marianne was especially outstanding in this regard. I would enthusiastically recommend each of them to prospective participants. A couple of recommendations: #1: Include during the orientation at the beginning of the trip an introductory exercise: Ask each person to state their name and where they are from. Keep it simple and quick. This should take no more than 10-12 minutes for a group of 32. Then ask the group at large if any have been on a previous Boat and Bike program and where it took place. This will allow newbies to know whom they might approach with questions or for information. #2: Don’t allow cyclists to ride across bridges on sidewalks at or above the street level while facing opposing vehicle traffic. There were two occasions when this occurred and I didn’t feel that this was sound safety protocol. Also, more explanation of what to expect at roundabouts, how to navigate them and who has right of way would have been helpful. In summary, we had a great experience with this high-quality company and will have wonderful memories for years to come. Thank you!

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

3 Aug 2023

Gretchen Lawrence

This was a great experience. The crew was exceptional and the boat was beautiful. And it was such a nice size group of passengers too. We got to meet some really wonderful people from all over the world, while enjoying beautiful sites in Germany, Luxembourg and France!

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

25 Jul 2023

Maria Holem

Everything was amazing! The crew and guides were perfect.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

24 Jul 2023

Reinhard Edelkraut

The tour was well organised. Our tour guides Hugo and Aridina were a fantastic team that took care of all aspects such as the bikes, checking all passengers were happy while cycling. Hugo went the extra mile and recorded our trip on his phone, how he did it we don’t know. We watched the film on our last day and it was fantastic. The food was really of a high standard and we looked forward to breakfast and dinner. The room was a little tight but we managed very well. The group we travelled with became our friends by the end of the trip – it really made the trip so much easier and more fun being surrounded by so many great people. A most enjoyable trip along the Mosel from Cochem to Metz.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

Share your Boat Bike Tours experience

By writing a Trustpilot review to inspire others

Write a review now