Silvia Maria Tosi
Hola!!!! Este fue mi 5 viaje con la empresa y de todos fue el más caro porque buscaba una experiencia premium Debo decir que me decepcionó totalmente El barco es viejo no tiene un living donde sentarse a descansar no tiene barra de tragos con personal que los prepare las habitaciones muy muy chicas y la limpieza de los dormitorios y baños una vez en toda la semana La parte superior en otros barcos tenían incluso Jacuzzi No me pareció tampoco muy buena la comida Con respecto a la parte de bicicleta es muy poco lo que se hace Rescato la amabilidad del capitán y todo el personal No lo recomendaría y no repetiría esta experiencia Ojalá me puedan recomendar algo de mejor nivel Les comento los viajes que he realizado Burdeos /burdeos Ámsterdam /brujas Ámsterdam/cochen Paris /epernay Y este recientemente Saludo atte
Thank you for taking the time to share your feedback. We are very sorry to hear that this trip did not meet your expectations, especially given that you have trusted us with multiple trips in the past. We truly value your loyalty, and your comments are very important to us as they help us improve. Regarding the comfort of the boat and onboard services, we understand that you were looking for a premium experience. We apologize if the ambiance and facilities did not live up to your expectations. We strive to offer different types of boats with various comfort levels, and we will work on better communicating these details in the future so that you can make an informed decision. We also regret that the room service and cleaning did not meet the standards. We will review these points with our team to prevent similar situations in the future. As for the food and biking route experience, we greatly appreciate your input and will pass on your suggestions to our operations team. We are pleased to hear that the captain and staff provided friendly and attentive service. We would be delighted to recommend travel options that better align with your expectations and offer you the premium experience you seek. We will gladly guide you toward alternatives that may offer the level of service you are looking for. Once again, thank you for your feedback, and we hope to be able to provide you with an experience in the future that meets your expectations and resembles the enjoyable trips you’ve had in the past. Warm regards, Romy
Hubert Shuler
Great guides, food, crew, and tour.
Thank you for your review! We're delighted that you enjoyed the guides, food, crew, and the overall tour. We hope to welcome you on another adventure soon! Kind regards, Boat Bike Tours
Kathy Plant
Friesland is beautiful with lots of pretty towns to stop for a break or lunch. The bike system is great in the Netherlands. Our small group had no trouble navigating without a guide. The Lena Marie Captain and Crew were all very informative and friendly. The food was excellent and exceeded our expectations. The other guests on the trip with us were all very interesting and fun! No complaints!
We appreciate your kind review. It’s wonderful to hear that you enjoyed the scenery, the bike system, and the crew on the Lena Marie. Kind regards Boat Bike Tours
VÉRONIQUE MARCELLIN
Great time on bike ( itinary + cultural explanations by the guide ) but also on board : very comfortable and convenient cabin and excellent cooking !
Thank you for your positive review! We're delighted to hear that you enjoyed both the biking with cultural explanations and the comfort of your cabin, as well as the cooking on board. We hope to welcome you back for another memorable trip soon. Kind regards, Boat Bike Tours
Tony Jay
Even better than we expected, all the team on the boat were so friendly and helpful, the boat was spotless and comfortable and the food was created with care to a very high standard. The biking was not at all hard and was fun, the guides were great taking us off the beaten track to interesting places. Just trying to book another trip!!
Thank you for your glowing review! We're delighted to hear that your experience exceeded expectations. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
MR R SPACKMAN
The Lena Maria is a superb vessel, comfortable and with quiet engines. The crew were very personable and the whole experience most enjoyable. The cycle tour had a good variety of historic villages and pretty woodlands. Food each day was unbelievably good!
Wendy
Fabulous tour. We loved the barge – the cabins were spacious. The staff were great – so friendly and helpful. The food fantastic – totally exceeded our expectations.
Thank you for your wonderful review! We're thrilled to hear that you loved the barge and crew. We look forward to welcoming you back for another fabulous tour. Kind regards, Boat Bike Tours
Danille
Great crew and price point!
Thank you for your feedback! We hope to welcome you back for another great experience. Kind regards, Boat Bike Tours
Glen Van Peski
Great staff, amazing accommodations, stunning food… oh, and great cycling!
Nathan Cohen
My wife and I had a wonderful week. Hugo the guide was exceptional. He had tremendous knowledge of the area weaving through small towns and vineyards. Added to this was his grasp of the historic background of the towns, castles, roman ruins, other sites we visited coupled with his knowledge of the historical figures. The food on the boat met all of our expectations, it was simply very good. This was a winner. (One additional note. There are a few relative short steep climbs on multiple days. The literature should encourage casual riders to consider an e bike to make these climbs easier.)
Thank you for your kind words! We're thrilled to hear you had a wonderful week with our exceptional guide, Hugo. We're glad you enjoyed the food and appreciate your suggestion about e-bikes for steep climbs. We look forward to hosting you again on a Boat Bike Tours adventure!
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