Ann Bown
No JACUZZI!! I asked every night to use the jacuzzi which would have bee sooo nice after long bike ride. It worked but the staff wouldn’t heat it up!! There were several of us who wanted to use it Don’t advertise having a jacuzzi on your boat if you don’t let people use it! Breakfast and lunch were awful and had not diversity. Same stuff EVERYday!! Last year on the Magnifique, they had beautiful baked goods and really nice things! Nothing to do at night in the boat!! We had some rainy weather and were stuck on the boat. Why not have a movie nite or games. No, nothing to do! Just the Germans drinking. I felt like I was held captive and it made me very upset It was not a full ship and we asked to upgrade our cabin which we were willing to pay for. asked several times, no response.
Hi Ann, Thank you for your detailed feedback and for sharing your experience with us. We’re sorry to hear that your stay on the boat didn’t meet your expectations, and we understand that the disappointment around using the jacuzzi and the variety in meals played a significant role in your experience. We also recognize that the lack of evening activities on rainy days was uncomfortable and that the unfulfilled requests for an upgrade may have been frustrating. We would like to reach out to you personally to discuss this further and see how we can improve your experience. Thank you for bringing this to our attention – we would like to find an appropriate solution. Warm regards, Romy
Manuela,Roland und Gabi
Segeln, Fahrradfahren, frische Luft, gutes Essen -Alles Bestens Auf dem Schiff würde ich mir noch ein paar Liegestühle oder andere Relaxmöglichkeiten wünschen Das Frühstück auf dem Tisch angerichtet hat uns besonders gut gefallen
Vielen Dank für Ihr Feedback! Ihren Wunsch nach mehr Relaxmöglichkeiten nehmen wir gerne auf. Mit freundlichen Grüßen Boat Bike Tours
Jan Torfs
Top trip gehad.
Thank you for your good feedback. Kind regards Boat Bike Tours
Philippe
Great Crew, very friendly and professional. Very good cooking. Would 100% recommend the tour.
Thank you for your kind feedback! We're delighted to hear that you liked the crew and food. We appreciate your recommendation and hope to welcome you back on another tour soon. Kind regards, Boat Bike Tours
Janice
The captain and crew were very informative, friendly and helpful. Each morning the captain advised where the boat would be sailing and where we would be bike riding. He included the temperature, forecast weather conditions and wind. We were advised of places of interest that we could stop on our way. We also learned a lot about the history of the Netherlands and their people as well as the bodies of water we were sailing through. The food was great. The boat was wonderful. We enjoyed our cabin and found it to be very comfortable. We booked our trip from June 15 through June 22. The temperatures were comfortable for biking and living aboard. The bike routes were fairly flat and easy to navigate. It’s a great and memorable experience. Jan & Steve Robertson
Thank you for your detailed and positive review, Jan and Steve! We're thrilled to hear that you appreciated the service from our captain and crew, as well as the accommodations and food. It's wonderful to know that the bike routes and overall experience made your trip memorable. We hope to have the pleasure of welcoming you aboard again in the future. Kind regards, Boat Bike Tours
Linda
The sailing experience and meeting people from different countries.
Thank you for your feedback! We're thrilled to hear that you enjoyed the experience and meeting new people. We’re hoping to welcome you again for another memorable adventure. Kind regards, Boat Bike Tours
Billy Janes
Great people Great time
We are happy to hear that you had a great time with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Liza
My experience was a great one! The team is amazing; Marvin, Jarre, Tieme and Anna were fun, helpful, easygoing and really great individuals! The food: 4+++ stars every night !!! The ship is amazing, comfortable, clean, with enough space for everyone on board. I highly recommend this tour !
Dear Liza, Thank you very much for your nice review! We are glad to hear that your trip was a great one and that our team, including Marvin, Jarre, Tieme, and Anna, made it memorable for you. It's fantastic to hear that you enjoyed the food so much! We strive to provide delicious and satisfying meals for our guests, and we're glad that you found them to be deserving of 4+ stars every night.Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Carrie D
The trip exceeded all expectations! The weather modified our plans a bit, but we were still able to see so much of the beautiful Netherlands and several charming, historic cities. We started planning our next trip with Boat Bike Tours before the end of this trip!
Dear Carrie, Thank you very much for your nice review! We're thrilled to hear that your trip exceeded all expectations, despite any modifications due to the weather. We can't wait to welcome you back onboard for another memorable adventure in the future. Thank you for choosing to travel with us, and we look forward to seeing you again soon! Best regards, Boat Bike Tours
AEM
Mathias, Marvin, Sylvia, and Victor were a wonderful hard-working staff who took very good care of us. They were unfailing patient and kind the whole week. The boat was roomy and the staterooms tiny, but complete. Food was excellent and plentiful. We’ll definitely book another trip with Boat Bike Tours.
Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours
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