Ann Bown
No JACUZZI!! I asked every night to use the jacuzzi which would have bee sooo nice after long bike ride. It worked but the staff wouldn’t heat it up!! There were several of us who wanted to use it Don’t advertise having a jacuzzi on your boat if you don’t let people use it! Breakfast and lunch were awful and had not diversity. Same stuff EVERYday!! Last year on the Magnifique, they had beautiful baked goods and really nice things! Nothing to do at night in the boat!! We had some rainy weather and were stuck on the boat. Why not have a movie nite or games. No, nothing to do! Just the Germans drinking. I felt like I was held captive and it made me very upset It was not a full ship and we asked to upgrade our cabin which we were willing to pay for. asked several times, no response.
Hi Ann, Thank you for your detailed feedback and for sharing your experience with us. We’re sorry to hear that your stay on the boat didn’t meet your expectations, and we understand that the disappointment around using the jacuzzi and the variety in meals played a significant role in your experience. We also recognize that the lack of evening activities on rainy days was uncomfortable and that the unfulfilled requests for an upgrade may have been frustrating. We would like to reach out to you personally to discuss this further and see how we can improve your experience. Thank you for bringing this to our attention – we would like to find an appropriate solution. Warm regards, Romy
Ron Smits
Boat & Bike was very responsive to any questions we had prior to departing on the Waddenzee trip aboard the Leafde fan Fryslan. The ship’s crew (of 5) was fantastic and we recommend this adventure highly! The biking experience was pretty easy (flat!) while the scenery was first-rate. The suite we stayed in was spacious and very comfortable. The food aboard was varied and good. We would do this trip again!
Thank you for your kind words. We are very happy to hear you liked the crew and the tour. Kind regards Boat Bike Tours
Manuela,Roland und Gabi
Segeln, Fahrradfahren, frische Luft, gutes Essen -Alles Bestens Auf dem Schiff würde ich mir noch ein paar Liegestühle oder andere Relaxmöglichkeiten wünschen Das Frühstück auf dem Tisch angerichtet hat uns besonders gut gefallen
Vielen Dank für Ihr Feedback! Ihren Wunsch nach mehr Relaxmöglichkeiten nehmen wir gerne auf. Mit freundlichen Grüßen Boat Bike Tours
Jan Torfs
Top trip gehad.
Thank you for your good feedback. Kind regards Boat Bike Tours
Joachim
Great Team on Board, Great concept to get an unforgetable experience with Friesland.
Thank you for your feedback! We're thrilled to hear that you had an unforgettable experience in Friesland and enjoyed the concept of our tour. We hope to welcome you again for another great adventure! Best regards, Boat Bike Tours
Neil Miller
My trip was very well run and a smooth enjoyable experience for a first time on boat and Bike. I was stressed for personal reasons and with tight surrounding events/activities and a last minute booking was usure what I was in for, but was really pleasantly surprised!!
Thank you for your feedback! We’re delighted to hear that your first Boat Bike experience was smooth and enjoyable. We hope to welcome you back for another adventure in the future. Kind regards, Boat Bike Tours
Philippe
Great Crew, very friendly and professional. Very good cooking. Would 100% recommend the tour.
Thank you for your kind feedback! We're delighted to hear that you liked the crew and food. We appreciate your recommendation and hope to welcome you back on another tour soon. Kind regards, Boat Bike Tours
Lennie Fawcett
The whole trip was brilliant, I will definitely be doing another boat bike trip again. The sailing was lovely, the hosts were super kind and the food was fantastic. We loved the rent bikes as they were sturdy and easy to ride. The routes were well chosen for us, we mixed long and short routes depending on what we felt on the day. We both enjoyed the trip very much
Thank you for your wonderful review! We're delighted to hear that you had such a good experience! We look forward to welcoming you back for another memorable boat bike trip. Kind regards, Boat Bike Tours
Karen Collacott
Excellent balance of riding and sailing. Accommodation and food was first class. The 5 crew members were professional, friendly and did not appear to be at work! They were amazing – skipper, mate chef and hosts.
Thank you for your fantastic review! We're thrilled to hear that you enjoyed the balance of riding and sailing, as well as the accommodation and food. It's wonderful to know that our crew made such a positive impression. We look forward to welcoming you back for another great experience. Kind regards, Boat Bike Tours
Janice
The captain and crew were very informative, friendly and helpful. Each morning the captain advised where the boat would be sailing and where we would be bike riding. He included the temperature, forecast weather conditions and wind. We were advised of places of interest that we could stop on our way. We also learned a lot about the history of the Netherlands and their people as well as the bodies of water we were sailing through. The food was great. The boat was wonderful. We enjoyed our cabin and found it to be very comfortable. We booked our trip from June 15 through June 22. The temperatures were comfortable for biking and living aboard. The bike routes were fairly flat and easy to navigate. It’s a great and memorable experience. Jan & Steve Robertson
Thank you for your detailed and positive review, Jan and Steve! We're thrilled to hear that you appreciated the service from our captain and crew, as well as the accommodations and food. It's wonderful to know that the bike routes and overall experience made your trip memorable. We hope to have the pleasure of welcoming you aboard again in the future. Kind regards, Boat Bike Tours
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