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Reviews

Danube: Passau – Vienna – Passau
3 Sep 2024

Lynne

This was a definite 5 ⭐️ tour! Crew was great, food was great, ease of using the bikes and trails was great! Would definitely recommend and would book with them again!

Reply from Boat Bike Tours 10 Sep 2024

Thank you for your 5-star review! We're so happy to hear that you had a fantastic time with the crew, food, and biking experience. Your recommendation means a lot to us, and we can't wait to welcome you back for another adventure! Kind regards, Boat Bike Tours

27 Aug 2024

philippe haspeslagh

extremely well organised great service excellent price quality

Reply from Boat Bike Tours 11 Sep 2024

Thank you for your good feedback. Kind regards Boat Bike Tours

27 Aug 2024

Paul EVANS

Our August bike/boat trip on the SE Manon boat, with a delightful group of 130 others was FABULOUS. Very good value with a great boat, excellent varied food, superb service. Marvelous easy 30-50 km bike rides along the Danube with very good excursions in Linz, Vienna and visiting small castles. Mostly Germans on board, but good English hosting. A memorable vacation for a couple in their late 70s. No negative comments at all.

Reply from Boat Bike Tours 11 Sep 2024

Thank you for your kind words. It sounds like you were able to enjoy your vacation a lot. We are very happy to hear you had a good time biking and spending time with the other passengers. Kind regards Boat Bike Tours

26 Aug 2024

Laura Jacimore

Great service and staff. Beautiful countryside

Reply from Boat Bike Tours 11 Sep 2024

Thank you for your nice feedback. Kind regards Boat Bike Tours

13 Aug 2024

Radim Šourek

Propracovaný cyklo program. Krásné pohledy z Dunaje. Celkově velmi příjemná dovolená.

21 Sep 2023

Deborah Howard

The boat, the food, the crew were wonderful. We enjoyed the bikes and the bike routes. We made new friends on the tour. I had a mishap with no fault of the tour. We had to make changes to our itinerary. We had tremendous support from the Swiss Crown staff related to the changes, especially the Cruse Director. She was a tremendous help.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

11 Sep 2023

Ingvar Högvall

A great holiday with excellent food, very good service from the crew on the fine ship “Swiss Crown”. Nice bycycling on fine bikes in the beautiful nature along the Danube. Could not be better.

Reply from Boat Bike Tours 2 Nov 2023

It sounds like you had an amazing experience on the "Swiss Crown" and enjoyed your bike rides along the Danube. We're glad that it couldn't have been better! Thank you for sharing your positive feedback, and we hope to welcome you on board again in the future. Best regards, Boat Bike Tours

24 Aug 2023

Trine

Wonderful tour to Germany and Austria, boat and bike tours are the best, serviceminded tourleader and very good service on board. The biking tours were excellent. Stunning views.

Reply from Boat Bike Tours 2 Nov 2023

We're delighted to hear that your tour to Germany and Austria was wonderful, and you found boat and bike tours to be the best. We look forward to having you back for more adventures in the future! Best regards, Boat Bike Tours

26 Jul 2023

Morrie Paul

My wife and I thoroughy enjoyed the Danube tour on the SE Manon (June 9-16). The cabins were comfortable, the crew was friendly and helpful, the food was fine. The scenery – well, quite spectacular. This was our first trip with Boat Bike Tours and it left us with a very positive impression overall. However, we do have a few comments and suggestions: – We found that the travel information that we received in advance did not make it clear where the boat would be docked. We had tried via email to get clarification before our arrival, but were unsuccessful. Upon our arrival in Passau, we were surprised when the staff at the Tourist Office directly across from the train station were not aware of our tour (run by SE Tours) or where the SE Manon was docked. After a number of phone calls by the Tourist Office, they found where the boat was docked and were able to provide us with the information. It was then interesting to discover (from fellow passengers) that taxi drivers seemed to know the location of every boat that was docked in town. – While snacks were provided every afternoon, it would be nice if there could be something other than cake with afternoon coffee/tea (a healthier option perhaps?) – It would be helpful if the bikes were equipped with water bottle holders. – For those who choose to go into cities on their own, it would be helpful if the crew could provide some basic and accurate travel information for common excursions (e.g., Vienna). When the boat was docked outside of Vienna, we were told to walk 200m in order to get to the tram station. This left us and a number of others from the boat scurrying around, asking shopkeepers and locals for information, as the actual distance was 1 km. Overall we enjoyed our trip and it left us with wonderful memories.

Reply from Boat Bike Tours 26 Jul 2023

Hi Morrie, Thank you for sharing your feedback about your Danube tour on the SE Manon. We are delighted to hear that you and your wife had a thoroughly enjoyable experience, with comfortable cabins, a friendly and helpful crew, delicious food, and spectacular scenery. We appreciate your positive impression of Boat Bike Tours from this trip. Your comments and suggestions are valuable to us, and we take them seriously to continually improve our services. We apologize for any inconvenience you faced regarding the lack of clear information about the boat's docking location in advance. We will work on providing better communication to ensure a smoother experience for our guests upon arrival. Regarding the snacks provided during afternoon coffee/tea, we understand your desire for healthier options. We'll review the offerings and try to include more diverse and nutritious choices in the future. As for providing accurate travel information for independent city excursions, we recognize the importance of assisting our guests in exploring the cities they visit. We are committed to ensuring that the cruise company and tour leader deliver improved information about the cities, including detailed and precise insights into local transportation options and distances to significant landmarks. We are thrilled that your overall experience was positive and that you have wonderful memories from your trip. Thank you again for your feedback, and we hope to welcome you back for another memorable journey in the future. If you have any other suggestions or questions, please don't hesitate to reach out to us. Happy travels!

16 May 2023

Danny Wrench

We had excellent, efficient service from all staff all week. The breakfasts were delicious and the choice of dinners were beyond expectations. The recommendations for the self-guided biking were very useful.

Reply from Boat Bike Tours 19 May 2023

Thank you for taking the time to share your positive experience with us! We are happy to hear that you had en excellent time on your trip and that the choice of dinners were beyond your expectations. Thank you for choosing this tour, and we hope to have the opportunity to welcome you back for another fantastic adventure in the future! Warm Regards, Romy

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