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Reviews

France: Provence – Camargue
7 Sep 2024

Azam Ezazi

Oh my goodness, All the team at this boat & bike trip were great, friendly and , professional at their job : Cedric, Antonio , Captain and professional chef ,they provide the best services and food we have ever had , We are very well experienced travellers , we really enjoyed our guided trip with this team

Reply from Boat Bike Tours 10 Sep 2024

Thank you for your lovely review! We're delighted to hear that you had such a wonderful experience and that Cedric, Antonio, the Captain, and the chef made your trip so memorable. It’s fantastic to know that their service and food exceeded your expectations, especially as seasoned travelers. We hope to welcome you back for another adventure soon! Kind regards, Boat Bike Tours

17 Nov 2023

John Whiting

We traveled as a couple on this tour. The fact that we knew no one was not an issue as the tour guide and crew made it a very welcoming and inclusive experience. Our tour guide was an amazing person. She was a lot of fun. She had researched her area and was extremely knowledgeable. She made everything engaging and her instructions were always clear. She was Italian and her French and English was great, so her skills as an interpreter were excellent. The boat staff were always helpful and friendly. The food was plentiful and of a good quality. When feedback was given about the need for salad it was taken on board immediately. The bikes were well maintained and great to ride. Equipment generally was very well organised. Our cabin was a double, which was tight but… it’s a boat. The living area upstairs was lovely so that compensated more than adequately. The itinerary was an excellent one. Our trip was from Avignon to Agues Morte. It seems this is the best option, it certainly worked well for us. I would thoroughly recommend this company to others.

Reply from Boat Bike Tours 27 Nov 2023

Hi John, Thank you for your wonderful feedback on our tour! We're delighted to hear you felt welcomed and included. Our guide's knowledge and language skills, along with the friendly boat staff and delicious food, made for a memorable experience. We appreciate your observation about the salad, and we're glad our prompt response met your expectations. It's fantastic that you enjoyed the well-maintained bikes, organized equipment, and the lovely upper deck. While we understand the cabin size may have been tight, we're pleased that the spacious living area compensated adequately. We're grateful for your recommendation and hope to welcome you back on board in the future. Warm regards, Romy

26 Oct 2023

Nathan Cohen

My wife and I had a wonderful week. Hugo the guide was exceptional. He had tremendous knowledge of the area weaving through small towns and vineyards. Added to this was his grasp of the historic background of the towns, castles, roman ruins, other sites we visited coupled with his knowledge of the historical figures. The food on the boat met all of our expectations, it was simply very good. This was a winner. (One additional note. There are a few relative short steep climbs on multiple days. The literature should encourage casual riders to consider an e bike to make these climbs easier.)

Reply from Boat Bike Tours 27 Oct 2023

Thank you for your kind words! We're thrilled to hear you had a wonderful week with our exceptional guide, Hugo. We're glad you enjoyed the food and appreciate your suggestion about e-bikes for steep climbs. We look forward to hosting you again on a Boat Bike Tours adventure!

23 Oct 2023

KE

Our guide Weiger was great! Very knowledgeable, friendly and accommodating. The food was amazing. Chef Nadia fed us so well!

Reply from Boat Bike Tours 27 Oct 2023

Thank you for sharing your positive experience! We're thrilled that you had a great time with our Crew. We look forward to welcoming you again! Best Regards, Boat Bike Tours

23 Oct 2023

Craig Thompson

Guide and food was excellent

Reply from Boat Bike Tours 27 Oct 2023

We're delighted to hear that you had a excellent experience. Best Regards, Boat Bike Tours

2 Oct 2023

Jilaine Franke

The crew was very good. Our bike guide, Heine, was informative about many areas of interest of our group.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Jul 2023

James Wilkin

Great experience. Excellent guide and choice of cycling route. Accommodation on boat was good, but as expected a little cramped in the bedroom, and the bathroom was tiny and needed some attention (but not serious). Meals on the boat were very good, and the lounge and eating area were ample and relaxing. Cycling routes were easy except for going over Les Alpilles, but it was worth it.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

18 May 2023

MBWsUu

Excellent guide, well organised set-up, Generous meals and responsive to guest feedback. Our most positive memories are of the cycling through the roads of country France, enjoying the spring flowers and weather.

Reply from Boat Bike Tours 19 May 2023

Thank you for taking the time to share your positive experience with us! I'm good to hear that you really liked the guide and that the trip was well organised. We are happy to hear that you enjoyed cycling trough france and that the weather was great of course! Thank you for choosing this tour, and we hope to have the opportunity to welcome you back for another fantastic adventure in the future! Warm Regards, Romy

31 Oct 2022

Canadian cyclist

I enjoyed the cycling, and the dinners were terrific. But the rooms weren‘t clean, and apart from leading the biking, the guide didn‘t offer much by way of introducing us to the region or specific towns. It was rather perfunctory.

Reply from Boat Bike Tours 25 Nov 2022

Thank you for taking the time to leave feedback and bring these issues to our attention. We are sorry that our service met your expectations only halfway. We will definitely work to maintain our high standards of service in the future. We look forward to seeing you on board again. Best, Romy

27 Oct 2022

Ms. Dale Scott

The food was excellent and the chef should be commended. The boat was very clean, but our room 4 had a sewer smell to it. Air conditioning was a bonus. The biking route was good the last 3 days, but relatively boring the first 3 days. Our guide was nice, but he did not provide much information at our stops in small towns along our route. It would be nice if the guide would give us the historical significance of each place we stopped for coffee, lunch, etc. He also let the group spread out way too much, which is a dangerous situation, and a problem if he is needed like for a flat tire or a chain off. The staff on the boat were excellent and was obvious that they enjoyed their jobs. We enjoyed the sailing part, which was relaxing after a long bike ride. Thank you for the opportunity to review this trip

Reply from Boat Bike Tours 25 Nov 2022

Thank you for taking the time to leave a review detailing your experience. While I'm glad that the chef and other staff did a great job, I'm sorry to hear that your other experiences were not up to par. It is helpful for us to know how our guests rate every part of the service, and we take into consideration every piece of feedback we come across, as it’s helping us to improve and ensure a better experience for you next time. We hope to see you again in the future. Best, Romy

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