Silvia Maria Tosi
Hola!!!! Este fue mi 5 viaje con la empresa y de todos fue el más caro porque buscaba una experiencia premium Debo decir que me decepcionó totalmente El barco es viejo no tiene un living donde sentarse a descansar no tiene barra de tragos con personal que los prepare las habitaciones muy muy chicas y la limpieza de los dormitorios y baños una vez en toda la semana La parte superior en otros barcos tenían incluso Jacuzzi No me pareció tampoco muy buena la comida Con respecto a la parte de bicicleta es muy poco lo que se hace Rescato la amabilidad del capitán y todo el personal No lo recomendaría y no repetiría esta experiencia Ojalá me puedan recomendar algo de mejor nivel Les comento los viajes que he realizado Burdeos /burdeos Ámsterdam /brujas Ámsterdam/cochen Paris /epernay Y este recientemente Saludo atte
Thank you for taking the time to share your feedback. We are very sorry to hear that this trip did not meet your expectations, especially given that you have trusted us with multiple trips in the past. We truly value your loyalty, and your comments are very important to us as they help us improve. Regarding the comfort of the boat and onboard services, we understand that you were looking for a premium experience. We apologize if the ambiance and facilities did not live up to your expectations. We strive to offer different types of boats with various comfort levels, and we will work on better communicating these details in the future so that you can make an informed decision. We also regret that the room service and cleaning did not meet the standards. We will review these points with our team to prevent similar situations in the future. As for the food and biking route experience, we greatly appreciate your input and will pass on your suggestions to our operations team. We are pleased to hear that the captain and staff provided friendly and attentive service. We would be delighted to recommend travel options that better align with your expectations and offer you the premium experience you seek. We will gladly guide you toward alternatives that may offer the level of service you are looking for. Once again, thank you for your feedback, and we hope to be able to provide you with an experience in the future that meets your expectations and resembles the enjoyable trips you’ve had in the past. Warm regards, Romy
Hubert Shuler
Great guides, food, crew, and tour.
Thank you for your review! We're delighted that you enjoyed the guides, food, crew, and the overall tour. We hope to welcome you on another adventure soon! Kind regards, Boat Bike Tours
Joan Williams
This was my third bike and barge trip. Traveled from Mantua to Venice. It was exceptional! The Vita Pugna was the smallest barge but made it even better with just 18 guests and 4 staff. Our tour guide, Elena, was the best!! Very knowledgeable, fun, and looked out for each and every one of us. The food was phenomenal with 2 chefs on board. I would highly recommend this trip!
Thank you for your fantastic review! We’re thrilled to hear that your third bike and barge trip from Mantua to Venice was memorable. We appreciate your high recommendation and hope to welcome you back for another amazing journey. Kind regards, Boat Bike Tours
Tony Jay
Even better than we expected, all the team on the boat were so friendly and helpful, the boat was spotless and comfortable and the food was created with care to a very high standard. The biking was not at all hard and was fun, the guides were great taking us off the beaten track to interesting places. Just trying to book another trip!!
Thank you for your glowing review! We're delighted to hear that your experience exceeded expectations. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
Jill R
A nice boat, excellent staff and amazing chefs and food they created! Tour Guide Elena was beyond amazing! Kind, patient, knowledgeable, and a nice person to be around all week! I know my trip was even more fantastic because they were a part of my journey.
A J C
We very much enjoyed our barge and bike trip from Venice to Mantua. Sylvia, our guide was outstanding, very knowledgeable and knew many people along the route and included a number of “surprises” and unexpected visits. She kept the whole group engaged, 20 of us, quite a feat. The e-bikes were of high quality and made any distance easy to accomplish. The barge crew (2 cooks) and captain were also great and entertaining, the food was excellent. They all looked after us well. The scenery, small towns and stops were all very interesting, a part of Italy with lots of history (all 5 stars). The only negative is the barge itself which is dated, it needs refurbishing and was not up to the standard of the other Boat Bike trip we have taken.
We are glad to hear you enjoyed your barge and bike trip from Venice to Mantua! It sounds like Sylvia and the entire team made it a memorable experience despite the dated barge. Thanks for sharing your feedback. Best regards, Boat Bike Tours
Group Jackson - Audrey Hirsch and Linda Major
The crew, tour leader, food, bikes, tours, biking, scenery and camaraderie were excellent.The beds were very comfortable, however the boat is old, tired, musty and moldy. The boat did not match up to the excellence of the rest of the tour. I would seek out another boat for this great vacation.
Thank you for your feedback on your recent experience. We're glad you enjoyed the crew, tour leader, food, scenery, and camaraderie during your trip. We apologize for any inconvenience you experienced with the boat and its accommodations. We hope you still had memorable moments and an overall enjoyable trip. Best regards, Boat Bike Tours
David Stock
we had a great time on the bike and barge trip from Mantua to Venice….all the crew were super and so helpful at every turn…we loved the two Stefanias who were our guides and they provide much needed help at times to keep us on the right path. The meals were so gourmet and we looked forward each night to the announcement of what they had prepared for us…and the Captain and his technical assistant were also right in there helping at every point…we also had great weather which made the trip more memorable…will recommend this to anyone.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Catherine Sevel
We absolutely loved our guide, Hugo, on our Boat and Bike Tour in Italy!! He was SO passionate and taught us about so many interesting things and places and yet didn’t bore us with too much information!! He even took pictures and videos and treated us to a movie of our day and then put them together as a gift to us! The other crew members were excellent especially our Chef, Sylvia!! What fabulous food she created for us every day! We loved all the interesting towns we stopped at and going to the Murano Glass Factory, The Cheese Factory Tour and the Carnival Ride Museum which were all very special! The only thing I would say needs improving is the barge itself. It was very old and the bathroom toilet was elevated. Luckily we were not in our cabin much and the crew and the passengers made up for that!! What a wonderful time we had!! We have been on 4 bicycle barge trips and this one was by far our favorite!! I would like to request Hugo as our guide again, what a positive and talented man he is! You are very lucky to have him! Sincerely, Cathy Sevel
Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours
Milton Woodard, Gail Sherlock
The staff were absolutely great. The guides were very knowledgeable, professional and helpful, but also friendly and full of fun. The food was delicious and the chefs did a great job of introducing us to local cuisine. The boat was professionally operated. The staff worked very well together and tried very hard to meet everyones needs. The trip was good value, the boat was comfortable and service very good. What was promised was delivered, no complaints. Saw alot, did a lot, would definitely recommend.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
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