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Reviews

Princesse Royal
6 Jul 2024

John Page

Did Metz to Cochem bike tour. We got off to a rough start because the barge we were booked on had a catastrophic mechanical issue. Boat bike tours was able to find a replacement boat in a short period of time but had to advance the tour by 1 day. As we missed day one, they added a special tour for us on the last day and put our group of 14 up in a hotel. Jake, the tour guide was awesome. She is knowledgeable, friendly, and just a great person to spend some time with. Looking forward to our next biking adventure with this company.

18 Jun 2024

Robert Winger

The tour guides Hetty and Andreas made this trip. We encountered severe flooding and even an engine room fire at the end of our trip. But Hetty and Andreas did a fantastic job adapting and overcoming constantly changing conditions and conflicting situations. All with a smile and a sense of humor. The staff was constantly making new arrangements for us with last minute bus trips and hotel arrangements. Great behind the scenes support!

18 Jun 2024

Wendy Barmore

Despite the high water on the Rhine, the experience and staff were outstanding. The staff made the necessary changes on a moment’s notice. They were flexible, kept us informed, friendly, kind, upbeat, and patient. The staff all seemed to act like a family which made the atmosphere very nice. The food was outstanding and offered many choices for breakfast and lunch. Dinner was always delicious and presented nicely. It was also nice to have an afternoon snack.The rooms were great and it was a pleasant surprise that the rooms were cleaned daily. After a fire in the engine room, the staff did an outstanding job to pack up our belongings in our rooms and deliver our suitcases to the hotel under very challenging circumstances. I always felt safe and that the staff had the situation under control. My only complaint, however, my non-electric bicycle was great, that some guest’s bicycles were not in working order and seemed to cause some riding and gear changing issues. I would not hesitate to book another trip with BoatBike Tours and look forward to doing so in 2026.

14 Jun 2024

John & Kitty Shaw

Best Vacation Ever! Don’t dismiss this as mere hyperbole. Had our Boat-Bike tour from Cochen to Aschaffenburg gone according to plan I would have called this a Great vacation. “Best Vacation Ever” requires clarification because our tour did not go as planned….it went better. We have Mother Nature to thank for derailing our original tour: the three rivers our tour was to transit were flooded, including the easy bicycle paths alongside them. Our captain and tour guides kept working on contingencies: what would happen if authorities shut down the rivers? Where would we go if berths were unavailable? What routes could we take to continue to visit each city as planned if the easy bike paths were flooded.? Some contingencies worked as planned; others did not and it was back to the drawing board. Throughout it all our guides and the boat crew were upbeat while they arranged for alternative lodging, dining, and bike route options for every contingency. One day’s announcement to we passengers might be “We’re on to Plan H,” and the next day’s might be “We’re now on to Plan N!” Having to travel inland to reach our next destination because the easy bike path along today’s river was flooded, we cycled amongst gorgeous German countryside we would not have seen had we stayed on the easy paths. We visited small towns off the beaten path that specialized in local cuisines, wines, beers. And at the end of the day, if our boat had not caught up with us Boat Bike Tours arranged for us all to be together in excellent hotels and fine restaurants. Fueled by the resiliency of our guides and boat crew, we 31 passengers bonded together stronger, even developing an appetite for adversity. We were all part of a larger adventure, one that we came to call “Our Magical Mystery Tour.” No vacation has ever left us and our new-found friends feeling this way. Best Vacation Ever! Will my wife and I do this trip again? In a heartbeat. Would we like it to go as planned? Perhaps not ☺ Keep up the great work

Reply from Boat Bike Tours 12 Aug 2024

Thank you for sharing such an incredible experience with us! We're thrilled to hear that your Boat-Bike tour turned into the "Best Vacation Ever" even when (or because) Mother Nature had other plans. It's truly rewarding for us to hear how our captain, guides, and crew worked tirelessly to ensure your journey was not only uninterrupted but even more enriching. It sounds like the unexpected detours through the countryside, and the resilience of your fellow passengers made this adventure truly special. We're so glad to know that despite the challenges, or perhaps because of them, you and your wife had an unforgettable time and forged lasting bonds with new friends. Thank you for your kind words and for embracing the spirit of adventure with us. We would be delighted to welcome you on another journey! Best regards, Boat Bike Tours

13 Jun 2024

Ilene Sparber

The crew was so accommodating and professional. The guests were friendly and interesting. The food was delicious. The guides were wonderful!

12 Jun 2024

Bruce

Overall the tour was as good as could be expected. The rivers Mosel, Rhine, and even somewhat the Main were experiencing unprecedented high water conditions so the tour was unable to run as planned. Given these conditions, the crew and guides did there very best to make the week as enjoyable as possible.

5 Jun 2024

Pierre Laliberte

We really enjoyed every aspects of our trip. Our guide Hetty was fantastic. The food on board was very nice and the staff extremely helpful.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your kind words! We're delighted to hear that you enjoyed every aspect of your trip and liked Hetty. We hope to welcome you back for another wonderful experience. Kind regards, Boat Bike Tours

5 Jun 2024

Steve Zaleski

Hetty, our primary guide was great. We would gladly ride with her again.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your feedback! We're thrilled to hear that Hetty was a great guide and that you would gladly ride with her again. We hope to welcome you back for another wonderful experience. Kind regards, Boat Bike Tours

28 May 2024

Lynda McDonell

Even though our trip was cut short due to the rising river and flooding, we had a wonderful trip from Metz to Cochem/Koblenz. The entire crew made us feel at home and we remained safe as the river rose. We will return again and again and recommend this amazing form of recreational travel.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your understanding and kind words! We're glad to hear that you enjoyed your trip, despite the challenges with the rising river. We appreciate your recommendation and look forward to welcoming you back for more memorable adventures. Kind regards, Boat Bike Tours

25 May 2024

Jodi

This was our third bike and boat trip and we feel it was not as prepared and organized as past trips. The boat was obviously an older one and needed maintenance. The tour guides were not as knowledgeable. The crew on the boat were very hospitable and did a great job handling multiple obstacles.

Reply from Boat Bike Tours 27 May 2024

Thank you for sharing your feedback. We're sorry to hear that this trip didn't meet your expectations compared to your previous experiences with us. Your feedback helps us to improve and we will look into the issued mentioned. We hope to have the opportunity to provide you with a better experience next time. Kind regards, Boat Bike Tours

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