View our latest offers and deals on our offers page! See all offers

Reviews

Magnifique II
2 Sep 2024

Anne

The information provided prior to starting the trip has an incorrect point that customers need to be aware of (I hope it has been fixed by now) It contains a requirement for participants to bring their own helmet. However on premium boats they are provided and particiants might bring their own from various places on the planet (inconvenient) or be out of pocket unnecessarily. I’ve already communicated this to Boat Bike Tours but disappointingly (and not surprisingly) have had no response. Once on the boat everything was fantastic but the boat experience is run by a separate company, Magnifique. My trip was on Magnifique II. All the crew were lovely and the boat is beautiful. If my review had been for Magnifique only I would have given 5 stars.

Reply from Boat Bike Tours 3 Sep 2024

Hi Anne, Thank you very much for sharing your experience and for bringing the incorrect information about the bike helmets to our attention. We understand that this caused some confusion, and we sincerely apologize for the inconvenience this has caused. We want to assure you that we will address this issue immediately and correct the information to ensure that future guests are properly informed. It’s important to us that our guests can plan their trip as smoothly as possible, and we regret that this was not the case for you. We’re glad to hear that despite this confusion, you enjoyed your trip on the Magnifique II and that the crew and the ship met your expectations. We strive to make every experience as good as possible, and we’re sorry that we couldn’t provide you with the full five-star experience in this case. Once again, our apologies for the misunderstanding, and thank you for your valuable feedback. If you have any further questions or comments in the future, please don’t hesitate to reach out to us. Kind regards,

2 Sep 2024

Caroline De Koning

Wonderful experience. Beautiful boat. Excellent catering. Great organisation and guidance of Bike Tours.

Reply from Boat Bike Tours 10 Sep 2024

Thank you for your lovely review! We're thrilled to hear that you had a wonderful experience and appreciated the boat, catering, and bike tour organization. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours

29 Aug 2024

Gary

We went on a Hansa cities cycle tour in the Netherlands on the Magnifique II. It was fantastic. The crew on the boat were awesome. The guides were awesome. They were all very friendly and worked as a team. They would help us with whatever we needed. The cycling was great with lots to see. The guides were very knowledgeable and funny and made the trip a pleasurable experience. The chef was also exceptional and dinner was something to look forward too every day. The boat and cabins were way more luxurious that I had expected. I give this trip the full 10 out of 10, something I have not done before on Trust Pilot.

Reply from Boat Bike Tours 11 Sep 2024

Thank you for your kind words about the crew on Board of the Magnifique II. We are very happy to hear you enjoyed the cabin and the food. We are truly honored to receive your 10-star rating. Kind regards Boat Bike Tours

28 Aug 2024

Laura & Martin Teague

We did the Historic Hanseatic Cities Tour aboard the Magnifique II in August. What a spectacular time !! The crew were fantastic, the food was exceptional and the tour guides (Frans and Brian) were so much fun to ride with. It was such a wonderful time and it went by way to fast !! Thank you for all the memories that we will carry with us…until the next trip with Boat Bike tours !!

Reply from Boat Bike Tours 11 Sep 2024

Thank you for you your feedback. We are very happy to hear that you liked the crew and you had enjoyed the bike rides. Kind regards Boat Bike Tours

19 Aug 2024

C Bouwman

A fantastic trip turned into phenomenonal trip by the staff! Service was fantastic, crew was very helpful, tour guides where kind and willing to work with our limitations and finally the food was prepared by very talented chefs which made meal times a delight. Would definitely recommend booking on the Magnifique II!

Reply from Boat Bike Tours 13 Sep 2024

Thank you for your feedback. We’re pleased to hear that you enjoyed the service, crew, and food on the Magnifique II. Kind regards Boat Bike Tours

18 Aug 2024

Rocky (Leamington Spa - UK)

Excellent bike routes, comfortable accommodation, supportive friendly guides who were happy for me to do my own thing

Reply from Boat Bike Tours 13 Sep 2024

Thank you for your 5 star review. Kind regards Boat Bike Tours

17 Aug 2024

Augsburg

My wife and I were very happy with our “premium” boat bike trip from Brugge to Amsterdam. The newer blue e-bikes (with “Boat Bike Tours” branding) are everything you need, and we are very experienced e-bike riders. Plenty of power and battery for the flat terrain and occasional headwinds. The available long or short, or fast or slow bike rides offered each day gave us lots of options. The accommodations on the boat were great. We got the premium cabins, which are on the main deck of the Magnifique II, very important to me, as my knees could not have handled the steep stairs to a cabin on the lower deck. All the boat’s crew were very friendly, spoke good English, and worked super hard! Our every need was met. Meals and our bike tour guides were fantastic. I only wish laundry service could be somehow made available, as those of us traveling from the West Coast of North America could pack with less luggage.

Reply from Boat Bike Tours 13 Sep 2024

Thank you for your review. It’s great to hear you enjoyed the bikes, accommodations, and crew. We’ll consider your suggestion about laundry service. Kind regards Boat Bike Tours

14 Aug 2024

Martha Braaten

Loved the tour, the bike rides, the food, our congenial staff and fellow travelers. There were some organizational glitches and confusing communication that effected me adversely, but I would still go again in a heartbeat.

Reply from Boat Bike Tours 13 Sep 2024

Thanks for sharing your experience. We’re pleased you liked the tour and food. We’re sorry to hear about the communication issues and will address them. Kind regards. Boat Bike Tours

7 Aug 2024

Customer

The lodging, food, onboard service, and pace of the tour was excellent. The guides need more experience with roadside bike repair – sometimes they didn’t have the right equipment to tighten loose handlebars, fix moving seats, or pump flat tires. This needs to be a priority.

Reply from Boat Bike Tours 12 Aug 2024

Thank you for your valuable feedback! We're thrilled to hear that you enjoyed the lodging, food, onboard service, and pace of the tour. We appreciate your input regarding the bike repairs. Ensuring that our guides are fully equipped and experienced in roadside bike repairs is indeed a priority, and we'll look into the issues you experienced! We hope to welcome you back for another tour with us! Best regards, Boat Bike Tours

2 Aug 2024

Alcla Mona

Una settimana perfetta. Posti bellissimi, e la Magnifique II,pur essendo di medie dimensioni, è confortevole. Lo staff è professionale,gentile e disponibile, il cuoco, molto bravo. Le due guide, Ester e Rosanna sono state presenti e pazienti. L’atmosfera era quella di una grande famiglia.

Reply from Boat Bike Tours 5 Aug 2024

Thank you for your wonderful review! We’re thrilled to hear that you had a good week and enjoyed the locations. We’re also pleased that Ester and Rosanna were attentive and patient. We hope to welcome you back for another fantastic experience! Kind regards, Boat Bike Tours

Share your Boat Bike Tours experience

By writing a Trustpilot review to inspire others

Write a review now