Joanie Lucas Snyder
Overall Comments The scenery was amazing, our junior suite very nice. However, we didn’t have air conditioning for two days, so the great crew improvised with a portable system. On the evening we were getting packed up to go home, the plumbing system backed up and our room was flooded. The bikes were in great shape. The food amazing. The captain and entire crew were gracious and kind. I’d like to suggest to the bike ride leaders, that on the first night they find out who has never ridden before. I sustained a very bad fall – due to the fact that people weren’t calling out “stop” “slowing”,”turning”, etc. With 16 bikes in a row, you just can’t anticipate what is going on. Maybe the less skilled riders could go with one leader for first couple of days until they learn the etiquette of riding.
Thank you for your detailed feedback and the positive comments about the scenery, the food, and the crew. We sincerely apologize for the inconvenience with the air conditioning and the plumbing issue. That’s definitely not the experience we aim to provide, but we’re glad the crew did their best to resolve it as much as possible. We’re sorry to hear about your fall, and we appreciate your suggestion to pay extra attention to participants’ cycling experience. What you mention about cycling etiquette is certainly something to consider. Could you explain a bit more about what you mean by cycling etiquette? As you pointed out, this might differ from country to country. In the Netherlands, for example, you don’t hear this as often, but we understand the situation can be different depending on the riders’ experience. It is indeed important for every participant to be responsible for where they ride and how fast they go, and we always encourage everyone to stay aware of their own safety and that of others. Once again, thank you for your valuable feedback, and we hope to welcome you back in the future for an improved experience.
Laurie and Paul Russell
My husband and I had the most fabulous time on our boat and bike trip from Metz to Cochem . Our guide Erna was simply the best- informative, patient , thoughtful and fun-loving. We also had two great hostesses who always greeted us with a special afternoon treat. And seeing the grapes on the vine as we biked our way up the Moselle was truly a sight to behold.
Thank you for your lovely review! We're so glad to hear you had a fantastic time on your trip from Metz to Cochem and that Erna and our hostesses made your experience even more special. We hope to welcome you back on another adventure soon! Kind regards, Boat Bike Tours
Michelle Inserra
The trip was a lot of fun. The bikes were in great condition and the rides were lovely with beautiful scenery around each turn. The only problem we encountered was the air conditioning on the first day and the last few days wasn’t operating correctly and it was uncomfortable.
Thank you for your feedback! We're delighted to hear that you enjoyed the rides and scenery. We apologize for the issues with the air conditioning and will address it to ensure a more comfortable experience in the future. We hope to welcome you back for another enjoyable trip. Kind regards, Boat Bike Tours
Share Gilbert
The amazing staff & organized schedule were perfect! Everyone was attentive to our needs. We had so much fun!
Pam
Exceeded all expectations on every level
Jane Sheldon
Great tour, great bikes, great food, brilliant staff.
Roy Huston
Guides were great, food was good, boat was nice and crew was great. Bikes were either new or like brand new. Great experience overall
Will Return
While biking through the countryside of the Netherlands and Belgium we saw an incredible amount of beautiful sights and historical cities and locations. The boat was extremely comfortable and provided everything we needed. Met and made some new great friends! The boat’s crew was wonderful and very friendly and accommodating of any needs no matter how small. Overall a great experience and we are and have looked at future boat and bike trips.
Thank you for your wonderful review! We're delighted to hear that you enjoyed the sights, cities and the boat. We're excited that you're considering future boat and bike trips and hope to welcome you back soon. Kind regards, Boat Bike Tours
J Marsh
From the moment we stepped on board, we were made to feel very special, the crew were fantastic, and they all worked together to make our week amazing. Food was freshly prepared and delicious. The guides were fun and knowledgeable. Everyone on the boat got along.there was 32 people, I was in a group of 14 ladies. The rest were couples from around the world, friendships were made without a doubt. Fun times as had by all x
Paulo Cariani carmona
Under full attention and help during the tour.. nice places !!! Everything was perfect!
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