Bille
Sehr guter und schneller Service!!!
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Sie mit unserem Service zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Boat Bike Tours
ROBIN FEARNLEY
Great value and well organised holiday. Nice ship with very friendly crew.
Thank you for your feedback! We're glad to hear that you found the holiday to be great value and well-organized. It's wonderful to know that you enjoyed the ship and found our crew friendly. We hope to welcome you back on another trip soon! Best regards, Boat Bike Tours
Hilary Hill
We had a wonderful time cycling along by the Rhine. The boat was lovely the staff excellent and the food fantastic.
Colleen Sayer
This was the second Boat/Bike tour I have been on and I was very satisfied with most everything that I experienced. The cycling tour was great – the difficulty level was as advertised and the route took us through very beautiful countryside. The maps and directions were very easy to follow. I would have liked more specific information about some of the possible sites to explore in the different towns. While they were mentioned as possible stops, we didn’t really get directions on how to access them. The food on board the boat was wonderful – breakfasts included a good variety of options and the dinner meals were delicious! The staff were very friendly and always willing to help out and answer questions. All in all, a great experience I would definitely recommend!
Thank you for your positive feedback and for choosing Boat Bike Tours! We're delighted you had a great experience and enjoyed the cycling tour, food, and our friendly staff. Your suggestion about more specific information on town sites is noted, and we appreciate your recommendation!
nick
I am not a biker but I wanted to see the whole river, and particularly the locks, in daylight which is not possible on most river cruises. Everything met my hopes and expectations. The only downside was that we were not able to moor near the town centre at two places which made on-shore excursions somewhat less convenient. The crew were efficient and friendly and the food was excellent, particularly at lunch-time when I was often the only passenger on board. They all took a lot of trouble to look after their only English guest.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Barbara Long
The tour on the MS Olympia was all we had hoped for. The crew accommodations, and food exceeded our expectations. We enjoyed our daily biking and the optional excursions. It’s such a beautiful ride through the Mosel River. Our only complaint would have been to have extra pillows and to discard broken chairs in the lounge but these were minor inconveniences compared to the wonderful experience we had! We can’t wait to plan our next trip.
We're thrilled to hear that your experience on the MS Olympia exceeded your expectations, with great crew, accommodations, and food. Your feedback is duly noted, and we'll work on improvements. We can't wait to help you plan your next trip, and we look forward to hosting you again in the future! Best regards, Boat Bike Tours
Rodney
Comfortable cabin on the MV Olympia, excellent food and very attentive crew. Only constructive suggestion would be to improve the route maps by adding distances or gps based apps and ensuring routes and ferries are operating.
Thank you so much for such a nice review and for taking the time to write it. We are glad you enjoyed your trip so much and wish to see you again soon. Best Romy
Dan Doern
Had a great time, food and service was Phenomenal
We're happy you had a 5-star experience and thank you for sharing it. We hope to see you again in the future. Best Romy
Yossi Barkan
Hi, Here are my main comments: 1. The rides were short and dull, a part from the Heidelberg day 2. Route information is poor, many of us lost our ways 3. Prices od consumptions on the boat were too high
Hi Yossi, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience during your tour on board of the Olympia and hope you will accept our sincerest apologies. Could you please let me know what specific issues you’ve encountered? I’d love to help where I can and pass along your suggestions to our team, but I need just a bit more information from you. I understand how disappointing it can be and not have it meet your expectations, so hopefully, we can get this sorted out. Please give us a call +31 20 72 35 400 or per e-mail to [email protected] with more information so that we can make things right for you. Warm regards, Romy
Cathy
Our family (including teenagers) had a fantastic biking experience on the Olympia and we have been very impressed with the quality and service. We recommend without hesitation!
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others