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5 Sep 2023

Janet

The boat and rooms were comfortable and clean. The staff were pleasant and helpful. The food was very good. The bike routes were scenic and mostly enjoyable and the bikes were in good working condition and comfortable. The one criticism I have is that one of the tour guides got off track more than once. It was her first time leading the trip and she did not use the GPS, which would have been helpful. The other bike tour guide knew his way around, but did not necessarily find or know of comfortable places (with seating and restrooms) to stop at for eating our bag lunches. The 3rd bike staff was supposed to be a “sweeper” (i.e. to bring up the rear and make sure no one got left behind). But I was left behind following a stop, despite letting the sweeper know I was lining up to use the WC. I felt a bit panicky when I came out and the group was gone. Fortunately, some of the self guided bike group were present at the same stop, saw which way my group had gone, and pointed me in the right direction.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your feedback and pointing out the areas that needed improvement. We'll work on addressing these concerns to ensure a smoother and more enjoyable experience for our guests in the future. We appreciate your input and hope to have the opportunity to serve you better on your next trip. Best regards, Boat Bike Tours

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