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Reviews

The Best of Holland and Belgium
7 Oct 2023

Kathleen Angus

This was a first class experience all around. The Magnifique 11 was beautiful, comfortable and clean. With lots of cozy places to relax. The crew and bike guides were amazing. The food delicious! I have only great things to say. Our route was Amsterdam to Brugge. Get an e bike unless you are crazy fit. We had some head winds and our regular bike crew really struggled.

Reply from Boat Bike Tours 13 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

7 Oct 2023

Kehl Petersen

Just finished Amsterdam to Bruges trip with Bike Boat Tours and would caution anyone from using this company. The biking and historical sights were amazing but the guide in formation (maps, briefings) were always bad and wrong including the GPS app they recommend which “head office” was in charge of. The boat was awful – rooms were not clean/kept clean, towels dirty, supplies or replaced, there was a virus outbreak (likely norovirus) that had over 60% of the guests affected including missing 1 or 2 days of biking. Staff confirmed that this occurred the week before as well. Food was ok, but constantly ran out of breakfast and lunch food. Drink pricing was reasonable. Air conditioning never worked properly, there was gas burping up through the toilets all night the last night (likely sign of filled sewer tank) and the Captain was inappropriate and unprofessional.

Reply from Boat Bike Tours 12 Oct 2023

Hi Kehl, Thank you for sharing your feedback on your recent Amsterdam to Bruges trip with Bike Boat Tours. It's unfortunate to hear about the issues you encountered during your journey. It seems like there were several areas that did not meet your expectations, and I can understand your concerns. I would like to contact you to review the week and explore potential solutions together. Please send an e-mail to [email protected]. Regards, Romy

5 Oct 2023

Laura

Great crew, size was desirable enabling you to get acquainted with all the guests. Food was very good. Only wish was that cabins/ heads were ventilated .

Reply from Boat Bike Tours 13 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

3 Oct 2023

Steven Yoon

Knowledgeable and fun guides. Excellent boat crew. Cabins were clean and tidy. Good food.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Dean & Diane Dalzell

Our overall experience with Boat Bike Tour was wonderful. Our guides were very knowledgeable and experienced. We enjoyed the variety of Belgium and the Netherlands, not only while we were biking but as we were traveling on the boat as well. As for the boat and her crew, can’t say enough about how they made everything comfortable. Cabins were always clean and comfortable, the meals were amazing. The crew worked very hard to make our experience the best it could be. I highly recommend Boat Bike Tour for a very enjoyable biking experience. My wife and I are great full to Peter and Marleen for making our trip amazing.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Mary Bl

The staff was always polite and helpful. They made it easy for us to just show up and have a great time. When there was an issue with a bike, they immediately took care of it. I had a dead battery on my ebike one day and Hans immediately switched batteries and went back to the boat to replace his. There was no disruption in my ride. The boat was always clean and the food was delicious! After a long day riding, we were always greeted with smiles and the option of coffee, tea or a drink. Our guide Jerome, was helpful and made sure that everyone was able to keep up. The distances (which had seemed daunting before we boarded the ship) were doable, mostly because Jerome gave us regular breaks and kept everyone at an easy pace. We also enjoyed the evening city walks which gave us a chance to stretch our legs and learn about each city where the boat was anchored.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Chris Douglas

We loved the bike boat from Amsterdam to Brugges. Everything was first class. Food was excellent, the boat was clean. Staff were friendly. The tours were excellent and distances were great!

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Rosanna Staloch

Guides were wonderful, helpful, entertaining and informative. Boat was comfortable and clean. Meals could be better, especially the breakfast and lunch. Maybe serve waffles or eggs, it was too repetitive. Staff was excellent

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Jean Louise Brough

The staff and crew, were very helpful, knowledge, and made the experience fun. The food was great, the boat very comfortable. Had a wonderful time, touring though the country side. Beautiful country, interesting places.bike adventures

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Tony D.

Fun, caring staff. The staterooms were clean and comfortable. And the food was great. Overall a great value for the price.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

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