Reviews
Mary Elizabeth Hanson
This is a great option to the barge. The crew and tour guide on Mare fan Frysland (sailing vessel) were both friendly and efficient, which is not a common combination. Great food! Roomy and beautiful restored boat, and the basic cabin was plenty roomy for 2 who know how to pack. (The hot tub was a bonus!) Wonderful biking tours. Our guide was very informative as well as pleasant. I’ve done more vigorous, more “cushy,” and more expensive European biking tour with VBT and consider this a better value. I could have used a faster riding pace, maybe more independence, and more sailing, but I believe the bike tours and sail-raising were set for the common-denominator (“weakest-link,” etc) and that was the correct approach for a varied group. We were the 1st group of the season and the boat was not full, which added to the pleasant experience. We were concerned that we were going too early to see flowers and might fight cold weather, but it all turned out well…so I recommend you consider an early booking if you dislike crowds. Be aware that biking in North Holland can mean winds. It added to the challenge in a way that I liked, but not everybody felt that way. (That’s what the E-bike option is for.)
Thank you for sharing your experience on the Mare fan Frysland! It's great to hear that you had such a positive experience with the crew and tour guide, and that the food was great. The fact that the boat was roomy and beautifully restored, with a hot tub as a bonus, must have made for a comfortable and enjoyable stay. It's also great to hear that you enjoyed the biking tours and found your guide informative and pleasant. Finally, it's good to know that the winds in North Holland added to the challenge and were well-suited for those who enjoy a bit of a challenge. For those who prefer a more relaxed experience, the E-bike option is a great choice. Overall, it sounds like you had a fantastic trip and would recommend the Mare fan Fryslan to others. Thanks for sharing your experience! Warm regards, Romy
John Thompson
We had a great boat and bike experience. The crew of the Sarah were very friendly and most careful to ensure that we had an enjoyable trip. The cycle guide were helpful, competent and knowledgeable.
HI John. Thank you for sharing your experience on the Boatbike Tulip Tour! It's great to hear that you had a great boat and bike experience, and that the crew of the Sarah were friendly and attentive. It's also good to know that the cycle guides were helpful, competent, and knowledgeable. This can make all the difference on a bike tour, as it helps to ensure that you have a safe and enjoyable ride, while also learning about the local area and culture. Overall, it sounds like you had a wonderful trip and that the Boatbike Tulip Tour is a great option for those looking for a boat and bike experience. Thanks for sharing your experience! Warm regards, Romy
John Quigley
We did the Southern tour of Holland on Boat Bike Tours and had a great time. The ship, the daily routes and staff were great and the daily routes had beautiful scenery. I did have an issue with my bike, the handlebars were loose and would turn left or right , after the ride I told the 2 gentlemen checking the bikes in about the issue and they started working on it. Next morning I went to get my bike and the handlebars were still loose, I told them It was still the same and their response was: We tried to fix it but couldn’t, do you want another bike? I thought that was a little careless, I could have wrecked if I didn’t check the bike again, the replacement bike was fine. Food on the ship ranged from very good to not so good, we laughed at our table also about the different sizes of food we received, some were almost twice as big as others, The biggest disappointment was: water was not included, we had to buy water. We understand paying extra for wine, beer or soft drinks but water should have been included with each meal.
Hi John, Thank you for sharing your experience on the Southern tour of Holland with Boat Bike Tours. We are glad to hear that you had a great time and enjoyed the ship and daily routes, which had beautiful scenery. However, we apologize for the issue you had with your bike's handlebars and for the response you received from the staff. Safety is our top priority, and we understand your concern about the potential risk that the loose handlebars posed. We appreciate your feedback and will work to ensure that our staff is more attentive to these kinds of issues in the future. We are sorry to hear that the food on the ship did not meet your expectations. We aim to provide delicious and varied meals to our guests and are sorry to hear that you found the quality inconsistent. We will share your feedback with the ship owner to improve the food for future tours. We apologize for any confusion regarding the water. Thank you again for your feedback, as it is essential for us to continue improving our tours and services. We hope that you will consider taking another tour with us in the future, and we will ensure that we provide a more positive experience. Warm regards, Romy
Nora Ratcliffe
The whole bike and boat staff were welcoming and this made us feel at home. Both tour guides were knowledgeable and set a great pace. We really enjoyed our time on the bike and on the boat.
Hi Nora Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your time on the bike and the boat during your tour. It's great to hear that the staff was welcoming and made you feel at home. We strive to create a warm and hospitable atmosphere for our guests and are thrilled to hear that we succeeded in doing so. We are also pleased to hear that both tour guides were knowledgeable and set a great pace for the group. Our guides are passionate about the areas we explore and aim to share their knowledge with our guests to enhance their experience. Thank you again for choosing to tour with us, and we hope to welcome you back soon for another unforgettable experience. Warm regards, Romy
Shelley R
Kudos to the phone support team who have gone way above and beyond to help my group sort out a cancellation of one of our group members. Particular shoutouts to this outstanding team include Virginia, Kim, Ryony and Janna – thank you for your patience and understanding. You are all amazing in my book! Thank you.
Hi Shelley, Thank you for taking the time to share your positive experience with our phone support team. We are thrilled to hear that Virginia, Kim, Reini, and Jana went above and beyond to assist you with the cancellation of one of your group members. We understand that these types of situations can be stressful, and we are glad to hear that our team was able to provide you with the necessary support and guidance to resolve the issue. We will make sure to pass on your kind words to our support team, and we know that they will be delighted to hear that their hard work is appreciated. Thank you again for choosing our services, and we hope to continue providing you with outstanding support and service in the future. Warm regards, Romy
Maria
We just did the 5-day tulip Bike and Barge Tour in the Netherlands and it was an AMAZING experience. We are in our early 40s and rented the standard bikes…I would recommend if you’re really fit and are used to biking long distances you’ll be ok but honestly I would probably get the e-bikes next time (almost everyone at this tour had them so you gotta be able to keep up with e-bikes too)…but regardless the bikes are really comfortable! I would highly recommend the Manifique IV…it’s newly renovated, the pictures shown on the website are very accurate. The rooms are a good size, shower worked perfect, which was really nice after a long bike day. The entire barge is gorgeous, with ample seating, really nice bar and the jacuzzi on the top is amazing! The staff was fabulous the food was excellent…you seriously can’t go wrong with this trip. Highly recommend it!
Hi Maria, Thank you for sharing your experience on the 5-day tulip Bike and Barge Tour in the Netherlands! It sounds like you had an amazing time. It's great to hear that you enjoyed the Manifique IV, including the newly rooms and the jacuzzi on the top. It's also good to know that the bikes were comfortable, although e-bikes may be more suitable for longer distances. The staff's excellent service and the delicious food were also highlights of your trip. Thank you for recommending this tour, and we hope to see you again soon! Warm regards, Romy
Sue Blackhurst
Booking process was first rate. The ship is superb, captain and crew go the extra yard to make sure everything is excellent. Food amazing. Brilliant guide who was very knowledgeable. Guests with age range from 14 to 78 all gelled. Great atmosphere all week.
Hi Sue, Thank you for your feedback on your tulip tour experience! We're thrilled to hear that your booking process went smoothly and that you found the ship to be superb. It's wonderful to know that the captain and crew went above and beyond to make sure everything was excellent, and that the food was amazing. We're glad that you had a brilliant guide who was knowledgeable and that guests of all ages gelled and enjoyed a great atmosphere throughout the week. Your positive review is greatly appreciated and we hope to welcome you back on another tour soon! Warm regards, Romy
Betty Lou Dobson
Betty Lou Dobson End date April 9 I needed a smaller ebike to feel comfortable Food was delicious Staff was friendly, helpful and hard working
Hi Betty, Thank you very much for your review. I would like to know why you are leaving a 1 star review. Is it perhaps possible for us to contact you by phone so we can discuss what your experience was on board and why it resulted in a 1 star review? I look forward to your response.
K Beardow
We were aboard the Fluvius April 3 -7. It is a warm, comfortable, intimate environment compared to the other , bigger, newer boats. We were not a completely full house which made it better to speak to almost everyone. The bikes were in good working order and pleasant to ride. The guides were nice and told us some info along the routes. The food was a very nice three course dinner everyday. Breakfast buffet area is a bit cramped but has good food options and you make your lunch to take for biking. We had an upper double room (104) which is obviously small but very comfortable. Only slight negative would be that the person on the other side has to crawl over the other to-get up to go to the bathroom at night. Mattress was very comfortable and the bathroom was larger than I expected it would be. I wish our tour was longer, I didn’t want to leave!
Hi Katrina, It sounds like you had a wonderful time on the Fluvius and enjoyed the intimate atmosphere of the boat. It's great to hear that the bikes were in good condition and that the guides were informative during the rides. The three-course dinners and breakfast buffet also seem to have been a hit with you. Your comments on the upper double room you stayed in are helpful for future travelers to know. Despite the small size, it's great to hear that it was comfortable and that the mattress was nice. It's always a great sign when a trip leaves you wanting more, and it seems like this was the case for you. Hopefully, you'll be able to plan another trip soon! Warm regards, Romy
Hilda Cuglievan
All crew members and guides provided a superb experience and exceptional team. The cuisine was exquisite. I will recommend the experience to friends and family! You are doing a great job! Thank you all for your kindness and patience!
Hi Hilda, Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed the service provided by our crew members and guides, as well as the delicious cuisine offered on your trip. We are grateful for your recommendation to your friends and family, and appreciate your kind words about our team's efforts. It was our pleasure to have you as our guest and we hope to welcome you back again in the future! Warm regards, Romy
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