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27 Oct 2022

Ms. Dale Scott

The food was excellent and the chef should be commended. The boat was very clean, but our room 4 had a sewer smell to it. Air conditioning was a bonus. The biking route was good the last 3 days, but relatively boring the first 3 days. Our guide was nice, but he did not provide much information at our stops in small towns along our route. It would be nice if the guide would give us the historical significance of each place we stopped for coffee, lunch, etc. He also let the group spread out way too much, which is a dangerous situation, and a problem if he is needed like for a flat tire or a chain off. The staff on the boat were excellent and was obvious that they enjoyed their jobs. We enjoyed the sailing part, which was relaxing after a long bike ride. Thank you for the opportunity to review this trip

Reply from Boat Bike Tours 25 Nov 2022

Thank you for taking the time to leave a review detailing your experience. While I'm glad that the chef and other staff did a great job, I'm sorry to hear that your other experiences were not up to par. It is helpful for us to know how our guests rate every part of the service, and we take into consideration every piece of feedback we come across, as it’s helping us to improve and ensure a better experience for you next time. We hope to see you again in the future. Best, Romy

27 Oct 2022

R Wirth

We enjoyed our trip on the Magnifique III. It is a wonderful ship that is well appointed and maintained. The guides were exceptionally patient and well versed in the areas we traveled. The food on the ship was wonderful. We traveled with a diverse group of people who made the trip more memorable.

Reply from Boat Bike Tours 27 Oct 2022

Thank you so much for your lovely review! We are delighted to hear that you had a wonderful time on Magnifique III and thank you very much for the 5-star rating. We look forward to seeing you again at any time. Best, Romy

26 Oct 2022

J.J.

This tour’s difficulty level was stated as a 2. “Level 2: quite easy tours, mostly flat terrain”. I would most definitely NOT rate this a 2. The terrain was Extremly Hilly and steep, both up and down, even with Ebikes the ride was difficult! and we were on Busy and dangerous roads. I felt unsafe most of the time riding The food was excellent! the ladies in the kitchen managed to create wonderful meals out of a very small galley. the exception was the last evening meal which was to be a celebration. we discovered that almost all the crew lived in Split and left the boat early to return home. supper appeared and tasted like it was plated at 4pm(we ate at 7pm) it was dry and tasteless and in no way a celebration. the tour was NOT over yet the staff had lost interest. The bartender was rude and crabby the first couple of days until an additional person came on board to work with him. after that he was better. the added person was a welcome addition. she worked her butt off and had such a great attitude!. the guides got into their groove after a couple of days. The first days felt uncomfortable and unorganized. we didn’t feel they kept track of us as well as some other tours we have been on. After they left another couple from our tour at the boat the first day and didn’t even know it, they started counting us after every start and stop. the walking tours we had by professional guides were well done and appreciated. The scenery was amazing and we had a wonderful week of sunny weather! The boat cabins were comfortable and well-maintained. I would not choose this company again as we have been on better tours.

Reply from Boat Bike Tours 25 Nov 2022

Thank you for taking the time to share such a detailed review about your recent experience. We are disheartened to hear that many elements of your stay were disappointing to say the least. This is not typical of us and can assure you it wouldn't happen again. As it may be too late to reconcile, I wanted you to know that I've used your experience within our customer satisfaction process to be sure we don't make these mistakes again. We hope to see you again in the future. Best, Romy

26 Oct 2022

Edward Futcher

Just returned from a boat/bike tour of the Croatia National Parks. Everything was well organized and was as advertised. The bikes were comfortable, and the pace of the holiday was right for us with a mix of sightseeing and bicycling.

Reply from Boat Bike Tours 26 Oct 2022

Thank you for the 5-stars Edward, your review is a great way to let us know we’re on track for making our customers smile! We look forward to seeing you again very soon. Best, Romy

26 Oct 2022

Jeanine

Great guides, stunning scenery, perfect pace.

Reply from Boat Bike Tours 26 Oct 2022

Hi Jeanine, We would love to have you back any time. Best, Romy

26 Oct 2022

Jim Toth

I booked this experience as a retirement gift for my wife. She loves to cycle and cycling in Europe was a dream. Now it became true. I have mobility issues and stayed on the vessel all the time where I had a hoot with captain Stefi and her crew of three. Cheryl had the time of her life, 335 kilometres with lead Thomas and sweep Francine. The vessel, Fleur, accommodates 20 passengers, but each is treated as a king or queen. Fleur has secrets in every nook and cranny, and the meals were sumptious. We started with 10 stranger riders, 6 new “staff” and parted 11 days later as warm friends. We would join Fleur again for this priceless experience

Reply from Boat Bike Tours 26 Oct 2022

Your feedback made our day, Jim Toth. Comments like yours make our work worthwhile and give us the motivation to keep doing what we do. We are very happy to read your lovely words, it means a lot to our entire team, and we look forward to seeing you again very soon. Best, Romy

25 Oct 2022

Ward Lamphere

All connections were made seamlessly. Magnifique IV is a beautiful ship. Accommodations and food were fantastic. Guides were amazing and helped make the trip so much fun. Great value for the money.

Reply from Boat Bike Tours 26 Oct 2022

Thanks so much for your feedback, Ward Lamphere! We are glad to know that you had a great time, thank you for the 5-star rating. We will be happy to see you again in the near future. Best, Romy

25 Oct 2022

Trish Dougherty

Loved everything and everyone. We will do another trip in the future. Food was excellent. Guides were excellent. I rented an e-bike, loved it! Would always rent one. I might say that on this trip there were only one size of e-bikes to rent: Large. I am 5’8” so I was fine but there were 2 women on the trip that were 5’1” or 2” and they looked liked kids of the big heavy bicycles. They also had more difficulty handling them. I live in the country and I’m not used to bicycling in cities with a lot of people. It was a learning curve for me, but honestly I thought it was a great experience. I will do it again next year for sure!! It was a great adventure!

Reply from Boat Bike Tours 26 Oct 2022

Hi Trish, We are incredibly thankful that you took the time to share your lovely feedback. Customer satisfaction is our top priority, and we are very happy that you enjoyed your experience - it's very important to our entire team! We look forward to welcoming you aboard in the near future. Warmest regards, Romy

25 Oct 2022

Glenn and Janet

This was our 2nd trip on Magnifque II (different destination). Very nice accommodations and great food and great staff. We made a lot of friends on our trip and will probably book a 3rd trip for next year!

Reply from Boat Bike Tours 25 Oct 2022

Hi Glenn and Janet, Thank you so much for your positive review. It is very nice to hear that you enjoyed your trip. We look forward to welcoming you back again soon. Best, Romy

25 Oct 2022

Curt W.

Magnifique III was exactly that – magnifique! Food was awesome, crew & guides were wonderful! Biking was excellent, once we got used to the wind!

Reply from Boat Bike Tours 25 Oct 2022

Hi Curt, We are extremely happy to hear that you had such a good time at Magnifique III. These kind words mean a lot to our entire team. You are always welcome on our tours. Best, Romy

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