Reviews
John Rollefson
Bikes and guides were ALWAYS ready to go on wonderfully planned rides! Well planned and guided with varied trails!
Hi John, Thank you so much for taking the time to write to us about your trip! We are so glad you enjoyed the trip and our service! Best, Romy
Kathy
Our trip in the Provence/Camargue region was truly a trip of a lifetime. Our tour leader was incredibly knowledgeable of the route and history related to this area. He was passionate in helping us understand political changes over the centuries. His energy and emotional caring for all of the members of the group was remarkable. The bike routes were skillfully chosen for safety and access to many beautiful sights. The captain, steward, and cook worked hard to create a beautiful and memorable experience for all of us. This is our third bike/boat trip in Europe and we are already planning for another. Thank you for giving us this wonderful experience.
Hi Kathy, Thank you so much for taking the time to share your kind comments! We were very happy to have you as our guest and the whole team is very happy to have been able to make your stay comfortable and entertaining! Best, Romy
Anthony
Our boat bike tour was excellent. The organisation and information ( both predeparture and during the week) were superb. The staff were always helpful and friendly. I had read good reviews and they were all true. Our cabin was clean with a very decent shower room. The food was really nicely cooked and presented. It was tasty and the right amount. Our two guides were both very good. There were only six English speakers on the biat but they ensured we always had a guide or explanation that spoke English e.g at the cheese farm. We will be travelling with them again
Hi Anthony, I am delighted to hear that our staff have provided you with excellent service. I will make sure that they receive the feedback and that it will make their day. Best, Romy
Sara Archibald
Our bike tour of the Croatian Islands was wonderful. The biking was challenging, but the ebikes made it all possible. The views of the Adriatic Sea were spectacular. The boat we were on offered great meals and the guides and staff were friendly and helpful.
Hi Sarah, Thank you for such a lovely review, to see that you had such a pleasant experience is the best we could have hoped for. We will be happy to see you again soon. Best, Romy
John Gurda
We felt privileged to be able to take the National Parks Plus tour. The accommodations, the food, and the rides were all fine. One area of possible improvement is interpretation. Luka and Dora were unfailingly polite and responsive, but they didn’t tell us much about the countryside we were passing. Knowing the basics about an area’s history, geography, and economy would enrich the experience. Tips on Croatian pronunciation would also be helpful. The Melody’s dining area could use sound-absorbing materials. The din at mealtimes was sometimes deafening.
Dear John Gurda, Please accept our sincere apologies. We will definitely work to maintain our high standards of service in the future. Best, Romy
Irena Fridland
We enjoyed very much! Everything was perfect! Will do it again for sure!
Hi Irena, We are so glad you had such a good time on this trip, we also hope to see you again! Best, Romy
Alex Knowles
A wonderful experience, we cycled and cruised through lots of Dutch and Belgian villages, along canals, countryside and cities. The guides were friendly, chatty, informative. The boat staff kept us very well looked after. By the end of the week we had spoken to all of fellow guests and had enjoyed their company. One cycling day was a bit long into the wind but the windmills at the end did lift us. Arriving at Gent and Brugge by bike was great but they were very busy with tourists even in October. Of the many highlights my favourite was arriving into Antwerpen by water.
Hi Alex, Thank you for such a great review, to see that you had such a pleasant experience is the best we could have hoped for. We look forward to seeing you again soon. Best, Romy
Mark Goldrich and Gwen Hatchet
Croatia is beautiful and fascinating beyond description. The accommodations, the bikes, were all excellent. Our tour guides were friendly and knowledgeable. The rides were challenging but we accomplished each one. We met some wonderful people on the tour.
Dear Mark & Gwen, We are incredibly grateful that you took the time to share your feedback with us. Customer satisfaction is our top priority, and your kind words mean a lot to our entire team! We look forward to welcoming you back on board. Best, Romy
Judy
Was a great trip. A little more instruction on day 1 about the working of the eBike would have been helpful. Guides were great! Food was great! Ship was great! I liked the guides suggestion for future trips…separate hybrid bikers from eBiker and let the entire bike group come to consensus about the pace. As a photo nut, I would have liked more time to take pics in safe, scenic locations. All in all, an exhilarating time…loved the boat time too to chat and catch up with peeps in my group as well as others whom I had the pleasure to meet. ✌️
Hi Judy, Thank you so much for your review. We really hope to see you among our guests again. We appreciate you taking the time to tell us about your lovely experience on our tour. We will try to arrange more time for taking pictures. Best, Romy
David Morris
Our tour of the Southern Dalmation Islands from September 30 through October 7 on the Magellan was an incredible experience. The beauty and majesty of this area of Croatia is unmatched. The staff worked well together and our guides complemented each other well. I marvel at the technical operations behind the scenes that operated like clockwork. Swimming in the Adriatic off the boat was exhilarating. The ebikes worked well, and I was thankful for a replacement battery provided by our guide near the end of the 37 mile ride. I am totally impressed with my first BoatBike tour, highly recommend this tour to others, and look forward to other BoatBike tours in the future. The only reason I did not rate 5 stars is that the food was advertised as exceptional, and it was not (heavily salted fish entrees). Future excursions might consider replacing some onboard dinners with dining out in area restaurants, and eliminating the packed lunch in the same manner.
Hi David, Thank you very much for sharing your incredible experience with us. We are very sorry that the food did not meet your expectations. Your feedback helps us improve the quality of service for everyone. Best Romy
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