Reviews
Karen Bridges
The crew was fabulous! The guides made sure we were safe and well supported every step of the way. The food was excellent, and the Magnifique IV was luxurious in all respects. It was an exceptional trip!
Thank you for such a detailed and comprehensive review! We are glad you enjoyed your trip and wish to see you soon. Best Romy
Cooper Jager
Amazing staff, routes and meals Already looking forward to booking with them again. Any minor issues with the bikes were fixed promptly and guides road the routes and would check on riders.
We are incredibly grateful that you took the time to share your feedback with us. Customer satisfaction is our top priority, and we're so glad you enjoyed your experience on board, it means a lot to our entire team! We look forward to welcoming you aboard again. Best, Romy
John Spring
We booked the Maastricht to Amsterdam ride from September 17 to 24 2022, and it was great. The boat was perfect for what we were looking for, with private and quite cabins, each with their own bathroom. As shown on the company’s website the cabins aren’t huge, but they were exactly what we were expecting. The dining room and outdoor sitting area were also great, along with all of the meals provided by our wonderful chef. The crew overall was fantastic, always eager to ensure our trip went great. In particular our guide Simon was amazing, both during the guided cycling days as well as entertaining us all in the evenings with songs and trivia contests. All in all the trip was fantastic and we will definitely use Boat Bike Tours on our next trip.
Hi John, We are very happy that our guide Simon made your trip comfortable! Customer service is everything to us, so it is very important to us to know that we were able to make your trip enjoyable. We look forward to welcoming you aboard again. Best, Romy
Sandy
The crew was wonderful! The boat was comfortable. I loved my Trek e-bike! Dinners were great. Lunch makings were a bit limited. Our guide, Wieger, was fun and very knowledgeable. I’m short, and the mirror in the bathroom was too high for me to see in (very minor problem). It was a fun and enjoyable experience! Thank you!
Hi Sandy, Thank you for the nice review about our tour. We are delighted that our guide Wieger made your trip enjoyable! We hope to see you again in the near future. Best, Romy
Noname
Attentive, friendly upbeat staff that worked every minute to corral several groups. Navigation alone was sometimes a challenge when directions and gps did not match, and I suggest having a novice do the route early in season. Good food , though breakfast was a little crowded. Suggest moving coffee / tea away from food. We will look for other trips by this company.
Thank you for your feedback! Your review is very helpful and gives our team a chance to improve. We will definitely work to maintain our high standards of service in the future. Best, Romy
Andrea Starr
I loved this tour. I loved the experience. It was very well done, well planned and I had a tour guide who was excellent. This tour was not “fancy”, however it was a great value for the money. Accommodations were clean and comfortable. And the bikes were excellent. I used an e-bike and it worked very well. While breakfasts and lunches were fine, I was not crazy about the dinners. But nor did I waste away :) . I would do another tour with this company.
Hi Andrea, Thank you for your positive feedback, it is very appreciated and helps our team to improve. We are very happy to have you as a customer. We welcome you to come again at any time. Best, Romy
Rosemary
Even though the weather didn’t cooperate (cold, windy and wet), that didn’t slow down the enthusiasm and fun. The staff made the trip so enjoyable. The food, accommodations, staff, bikes, etc. were all first rate. All the guests got along and formed a cohesive group. We’re so glad we were part of the group.
Thank you for the 5 stars Rosemary, your review is a great way to let us know that we are on our way to making our customers smile! We appreciate you taking the time to leave your review and hope to see you again in the future. Best, Romy
Rick
We had a most excellent time with the Boat and Bike Tours. Our tour guides Esther & Tom were the best. They gave us tips on what to do and how to react in certain situations. We had the e-bikes which made the trip easier in the needed areas. Our accommodations were very comfortable and clean every day. The captain Walter and crew were very friendly and would give the time for a little chat. The chief Pettr made the most delicious meals we have had in a long time. We give this trip a 10 out of 10 in all aspects and highly recommend it. Way to go Boat and Bike Tours.
Hi Rick, Your review just made our day. Our team enjoys doing what they do because of customers like you. Our staff always enjoy reading reviews like the one you left! It lets us know that we are making customers happy and doing something right! Best, Romy
Rita Loeffen
This was our first bike and barge experience. We had an amazing time. No complaints
Hi Rita, Thank you for the 5-star review! You are welcome on our tours anytime. Best, Romy
Richard
Boat was very clean and comfortable. All staff were more than willing to help with any questions. The bikes were kept in perfect condition . There was normally a choice of a long or short tour each day with both having a guide or if you wished you could go out on your own with excellent directions from the guides. The food prepared for us was 5 star all the way with a minimum of a 3 course dinner each night. All in all one of the best holidays my wife and I have ever had.
Thank you for the 5-stars Richard, We are so happy to hear you enjoyed the time on the Magnifique III so much. It means a lot to our entire team! We look forward to seeing you again very soon. Best, Romy
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