19 Sep 2022

Teresa

I’ve already filled out your paperwork on my trip pls leave me alone

Reply from Boat Bike Tours 19 Sep 2022

Hi Teresa, We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information. If you’re open to discussing your experience further, we can be reached at +31 20 72 35 400 / [email protected] Warm regards, Romy

18 Sep 2022

Theresa Ditter

The crew was fantastic. They were gracious and helpful in all ways possible. The chef bent over backwards to accommodate all the different eating choices of the occupants. I suggest offering vegan choices. There are going to be more and more people eating this way. Plus, the chefs try to accommodate the passengers choices anyways. I would suggest to update the pillows, mattresses, and bedding. These items were well used and dingy and uncomfortable.

Reply from Boat Bike Tours 19 Sep 2022

Hi Theresa, Thank you very much for your feedback. We are extremely grateful that you took the time to send us your feedback about our Burgundy tour on board of the Zwaantje. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to our product manager and to the owner of the Zwaantje to see if they could implement any of these changes in the upcoming season. Thanks once again and looking forward to welcoming you back on board for your next boat and bike adventure. Warm regards, Romy

17 Sep 2022

Michael Secor

Low water was a challenge for our route but didn’t have any effect on the fun and enjoyment experienced on our bike/boat cruise from Sens to Paris. The smaller boat hosted just 16 passengers which was great for getting to know the others on the trip and creating new friendships. The crew and our guides were wonderful. We were served a hearty breakfast with plenty of options to build our lunches for the days ride, followed by dinners that were exceptional. This was our 2nd bike/boat excursion and we’re looking forward to cruising with them again in the future. Having a “traveling hotel” makes for a convenient and carefree holiday experience.

Reply from Boat Bike Tours 19 Sep 2022

Hi Michael, We’re so happy that you haven enjoyed your time on board of the Fleur. Boat Bike Tours strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. We hope to welcome you on board again. Warm regards, Romy

17 Sep 2022

David Mildenberger

Everything about the trip was top notch. The food on the boat was superb and the accommodations were great. Every day of cycling was enjoyable and we were able to tour such beautiful countryside. The crew took very good care of us through the entire trip.

Reply from Boat Bike Tours 19 Sep 2022

Thank you for your great review and positive rating. The trip you took is also called the best of Holland and Belgium. It is a beautiful area with many sights to see. We really appreciate it that you left a review. We look forward to welcoming you on your next boat and bike tour. Warm regards, Romy

17 Sep 2022

Nena Steger

Our boat and bike experience on the Danube was wonderful! The Swiss Crown was the perfect mix of casual and elegance. The food was great, the crew was attentive, fun and accommodating. The bike routes were varied and through beautiful countrysides and small villages. Everything exceeded our expectations!

Reply from Boat Bike Tours 19 Sep 2022

Hi Nena, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your tin on board– it means the world to our entire team! We look forward to serving you again soon. Warm regards, Romy

17 Sep 2022

D Roach

Thoroughly enjoyed my Boat Bike experience! Booking online was simple and communication from the company was great. The tour itself was a blast. It was well organized and all the details were taken care of. The boat, Lena Maria was a delight to travel on. Clean comfortable rooms, homey lounge area to enjoy time with the other guests. I love that it only holds about 22 passengers, as we all became friends by the end of the trip. The chef, Lars worked miracles in the kitchen. Delicious variety of evening meals. The crew were exceptionally friendly and accommodating. We were in great hands. Our tour guide was knowledgeable and ensured that everyone had a safe and enjoyable time. I would highly recommend booking a holiday with Boat Bike Tours!

Reply from Boat Bike Tours 19 Sep 2022

Hi Darlene, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your time on board it means the world to our entire team! We look forward to serving you again soon. Warm regards, Romy

16 Sep 2022

Gary & Marilyn Petrovsky

We recently returned from our second boat/bike trip. We had just as much fun on this trip as our first. The staff on board and guides for biking were the best!! We love that it’s a small group and you get to know everyone. Our meals on the boat were delicious. So many options with biking and travelling on the barge. Something for everyone regardless of your level of biking . We hope to join you again in future.

Reply from Boat Bike Tours 21 Sep 2022

Hi Gary & Marilyn, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Princesse Royal – it means the a lot to our entire team! We look forward to serving you again soon. Best, Romy

15 Sep 2022

Kim

The itinerary, the routes, and the timing were all great. The crew was excellent, efficient, friendly and accommodating. Ingrid and Andre our tour guides, were as different as can be. Andre friendly, easy going and funny and Ingrid more business like, very organized and with a wealth of information for every tour she leads. The food was excellent. The Fluvius has had some very nice reno’s done but does show its age Our upper twin room was small, clean and tired and in need of a reno – like the double upper rooms had 4-5 yrs ago – bathroom and a window that opened. The air conditioning was challenged on hot and humid days. Overall we really quite enjoyed ourselves, and were very happy we’d gone.

Reply from Boat Bike Tours 21 Sep 2022

Hi Kim, Thank you very much for your positive rating! We are extremely grateful that you took the time to send us your feedback about our tour and the ship. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the ship owners to see if they could implement any of these changes in the upcoming season. Warm regards, Romy

15 Sep 2022

Bruce

I think overall the tour was enjoyable and food was a highlight. Having to modify the tour route because of canal water levels made it difficult for all. I felt the tour leaders were somewhat unfamiliar with some of the routes. The first full day was a ride of nearly 50 miles and quite hot. This was not described as being this long so many were not prepared with sufficient water. I think your bikes are tired, I had issues with brakes dragging which made the hill climbs even more difficult. Mary Ann and Andre attempted to adjust this in route to no success. It took returning to the boat and loosening the wheel nuts to better center the tire between the calipers. The last night on-board the Fleur was not enjoyable as there appeared to be issue with air conditioning the cabin and it was unbearably hot sleeping.

Reply from Boat Bike Tours 21 Sep 2022

Hi Bruce, We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information. If you’re open to discussing your experience further, we can be reached at +31 20 72 35 400 or per e-mail to [email protected] Regards, Romy

14 Sep 2022

DEB HEINBUCK

The best trip of all time! We had so much fun with our friends but the crew was phenomenal! Ingeborg & Emily looked after every possible need for us. All of the crew was amazing and we look forward to our next boat bike tour!

Reply from Boat Bike Tours 21 Sep 2022

Thank you for your great review and positive rating. We love hearing from our guest and we’re always looking for ways to improve our product. I’ve passed your feedback to the crew – they’ll be thrilled that they were able to make your stay on board of the Magnifiuque II the best. We really appreciate it that you left a review. Best, Romy

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