Reviews

The Best of Holland and Belgium
14 Sep 2023

Maureen Ohalloran

My husband and I traveled with Boat Bike tours from Amsterdam to Bruge and we highly recommend this company. The boat was clean and comfortable and the crew was fantastic. Our guides were friendly, knowledgeable and fun! We saw so many wonderful sites, tried lots of great food and made many new friends. It was a wonderful adventure and we can’t wait to do another one! Thanks to everyone for creating an unforgettable holiday for us!

Reply from Boat Bike Tours 4 Oct 2023

Thank you very much for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

13 Sep 2023

Carol Woodard-Kozimor

The staff were great. Very knowledgeable and fun to ride with. The food was delicious! Size of the boat was perfect! Not too many people but enough to make it interesting. We will return.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

12 Sep 2023

T D Laurence Sparks

The staff for the trip was very good. The ‘barge’ was very nice, the room was bigger and more comfortable than we expected. The food was in our opinion just mediocre, not bad, but certainly not gourmet. On barbecue night, they ran out of rib’s before everyone had some. The bike tour was good, however there was only 2 guides for the 33 guests, which wasn’t enough. The group was usually split into long and short rides, so even with 15 to 20 in a group with 1 guide was too many people. On one ride one of the group was stung by a bee, he immediately began to have swelling, the guide had no emergency kit to deal with him and did not have knowledge about where there may be a pharmacy. Everyday there wasn’t a plan as to where to stop for breaks or for lunch. We had packed lunches from the barge but come lunch time we were told that in order to have a good sit down place (in a restaurant) we would have to buy at least a drink, or we wouldn’t be allowed to use the restroom. Not good planning in our opinion. The tour groups could have used more support, more experienced guides for smaller groups, or some kind of van support they could connect with in an emergency. The bikes were okay, but not good for experienced riders. This wasn’t a bike trip, more a lazy touring ride. The guide for our group several times had to retrace her steps as she wasn’t familiar enough with the route. Not a problem but sometimes frustrating for the group.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

12 Sep 2023

Debi Reissmann

Best tour ever!! The staff, tour guides, boat, bikes, organization, biking routes, destinations, food, accommodations, loved everything! Can’t wait to do another bike tour with this company

Reply from Boat Bike Tours 4 Oct 2023

Thank you very much for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

11 Sep 2023

Graeme Scott

Great trip with knowledgeable and patient guides, through stunning countryside, supported by enthusiastic and hardworking boat crew on a boat with excellent facilities topped off with great meals.

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear about your memorable trip and the wonderful experience with our knowledgeable and patient guides, boat crew, and facilities. Thank you for your positive feedback, and we look forward to hosting you again in the future! Best regards, Boat Bike Tours

9 Sep 2023

Nathalie Pelletier

Dans l’ensemble très bien. Nous aurions souhaité avoir des guides ayant davantage de connaissance sur les villages que nous visitions. De l’animation en soirée sur différents thèmes auraient été chouette. Le personnel était agréable. Doléance; bien que nous ayons eu un beau souper BBQ sur l’arrière du bateau au soleil, il n’y avait pas de places pour 6 personnes dont nous deux, car il manquait 1 table; inacceptable.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

5 Sep 2023

Angela Fenton

Everything was so well done The boat was great as were the meals the tours were well thought out and took us through some beautiful countryside

Reply from Boat Bike Tours 2 Nov 2023

We're delighted to hear that everything was well done, from the boat to the meals and the planned tours through the beautiful countryside. Your positive feedback is much appreciated, and we look forward to welcoming you on another great adventure in the future! Best regards, Boat Bike Tours

5 Sep 2023

Janet

The boat and rooms were comfortable and clean. The staff were pleasant and helpful. The food was very good. The bike routes were scenic and mostly enjoyable and the bikes were in good working condition and comfortable. The one criticism I have is that one of the tour guides got off track more than once. It was her first time leading the trip and she did not use the GPS, which would have been helpful. The other bike tour guide knew his way around, but did not necessarily find or know of comfortable places (with seating and restrooms) to stop at for eating our bag lunches. The 3rd bike staff was supposed to be a “sweeper” (i.e. to bring up the rear and make sure no one got left behind). But I was left behind following a stop, despite letting the sweeper know I was lining up to use the WC. I felt a bit panicky when I came out and the group was gone. Fortunately, some of the self guided bike group were present at the same stop, saw which way my group had gone, and pointed me in the right direction.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your feedback and pointing out the areas that needed improvement. We'll work on addressing these concerns to ensure a smoother and more enjoyable experience for our guests in the future. We appreciate your input and hope to have the opportunity to serve you better on your next trip. Best regards, Boat Bike Tours

5 Sep 2023

Glenn Herrell

The locations, ship, meals, and staff were amazing. The only complaint would be a need for better organization and communication around the daily cycling routes. The guides did get lost and occasionally wasted time going back and forth over routes already taken. A better GPS app and use of cell phone communication could be beneficial.

Reply from Boat Bike Tours 2 Nov 2023

We're delighted you had a wonderful experience with the locations, ship, meals, and staff. We appreciate your feedback about the cycling route organization and guides' navigation, and we'll work on improving these aspects. We hope to provide an even smoother experience in the future. Thank you for sharing your thoughts! Best regards, Boat Bike Tours

4 Sep 2023

Erica

My sister & I had a fantastic time! The bike routes were interesting & dynamic, but also felt safe for our group ride. The tour guide was informative & enthusiastic – we learned so much about the places we visited! The riverboat was comfortable, clean, welcoming, with plenty of space for the number of passengers. The meals were delicious & plentiful. Every aspect of the week was just wonderful.

Reply from Boat Bike Tours 2 Nov 2023

We enjoy hearing that you and your sister had a fantastic time with interesting and safe bike routes, an informative and enthusiastic tour guide, and a comfortable riverboat. Your positive feedback about the meals and the overall experience is much appreciated. We can't wait to welcome you both for another adventure in the future! Best regards, Boat Bike Tours

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