Reviews
D. Frith
As the only Brits on the trip we were thoughtfully put on a dining table with 4 English speaking Norwegians and had a great experience. Bike tours well organized, lost one day due to low water levels but didn’t detract from the overall trip. Took our own bikes , worked well. All crew worked hard getting all bikes both off and on the boat every cycling day. Food at breakfast and dinner was good. Boat design worked well with plenty of relaxing room. Very helpful bar/waiter staff. The cycling guide was not as inter-active as I would have expected, but didn’t impact on our enjoyment. Generally transit and car parking worked well. All told a great holiday.
Hi David, Thank you so much for sharing your experience with on board of the SE-Manon. We are very happy with your positive rating. Your feedback helps us improve our product for everyone. Warm regards, Romy
Patrick Radice
The bike boat experience in Croatia was good overall but could have some improvements. The boat (Melody) was excellent. Food, accommodation and crew were great. The only criticism is that there was not enough food at breakfast. People who arrived late or at the end of the line didn’t get any. The bike rides were good at times but too much riding on busy roads and too large a group In Holland we were permitted to ride at our own pace with our maps and GPS. As long as we were at the boat by a certain time. We much prefer this way.
Hi Patrick, We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information. If you’re open to discussing your experience further, we can be reached at +31 20 72 35 400 or per e-mail to [email protected] Regards, Romy
cor smit
Great experience, the combination of sailing, biking, dining and breakfast. Helping to hoist the huge sails was an extra thrill. The self-serve bar gave it an at home feeling. We experienced a lovely relaxed atmosphere. The crew are a very important part of the package. We had an amazing crew, couldn’t have asked for more!!……. Not to forget the beautiful places we visited by bike and boat.
Hi Cor, We’re so happy that you have enjoyed your tour on board of the Leafde fan Fryslan. We strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy
Ingrid Van Blerk
All the crew members onboard were helpful and went out of their way to accommodate us. Five stars to them. The only thing that was disturbing was the bad smell inside the barge when there were choppy waters. But over all the experience was wonderful and we will like to take another boat and bike tour in the future.
Hi Ingrid, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear that because of this your experience on board was less enjoyable. We will inform the owner about the smell and hopefully this can be fixed quickly. Regards, Romy
Carolyn Monaco
A wonderful bike and boat vacation. The staff went out of their way to ensure that the food, biking and accommodations were all great. Many thanks to them for a memorable week.
Hi Carolyn, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Princesse Royal– it means the a lot to our entire team! We look forward to welcome you back on board. Best, Romy
Michelle-Canada
This was a wonderful trip along the moselle, on the Sarah. Our guide, was excellent guiding us trough the many villages. The crew was very attentive to our needs and the food was very good.
Hi Michelle, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Sarah– it means the a lot to our entire team! We look forward to welcoming you back on board. Best, Romy
A Very Happy Customer
My friends and I (all from U.S.) took the Northern Burgundy, Auxerre – Moret sur Loing on the Zwaantje. Captain Martin and his entire crew were excellent hosts, accommodating, friendly and helpful. The ship is immaculate due to the crew’s hard work and dedication. For the bike riding, some days were very challenging with a lot of hills. These routes were not suitable for individuals who were not good riders or did not have an ebike. The guides did their best to accommodate all abilities For those who preferred to take a break, they were welcome to stay on the boat. I personally enjoyed the riding and found the “off the beaten path” daily riding routine unique and interesting. The riding, other guests and warm hospitality of Captain Martin – lucy, sergie, karen, michel and Karlene made this an outstanding vacation.
Thank you Theresa for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us! I’ll let Martijn, Lucy, Serge, Karen, Michel & Karlene know from your positive review. Looking forward to welcoming you back on board again. Warm regards, Romy
Julie
Last week I had the pleasure of being guided around the Ionian Islands on an ebike through Island Hopping. Although my guides, Kostas & Isabell, weren’t responsible for the fantastic weather, they were responsible for our safety, comfort and enjoyment, and they both pulled that off wonderfully! They knew their stuff and how to motivate us and keep us together. Their charm and energy were contagious! The crew also saw to it that we had fantastic, abundant food, and plenty of opportunities to swim in the sea. They even kept us out of harm’s way during a storm or two. Make sure you choose a bike and tour that’s right for you. Our lovely boat the Panigiotta was in a league of its own and the star attraction whenever we pulled into the harbor. I loved living on the boat, but be aware that your cabins will be very small – you might want to compare the different options available and pack light.
Hi Julie, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Panigiotta– it means a lot to our entire team! We look forward to welcoming you back on board. Best, Romy
Diana Pratt
This was a great trip; Enjoyable in so many ways. From day 1 we were welcomed and cared for. The staff and guides were friendly. The food was splendid and varied every day. The accommodations were small, but that is to be expected on a boat like this. They were very clean when we arrived and continued to be cleaned daily. Overall, this was a wonderful trip. My only concern is that the routes we rode did not accurately represent the descriptions on the website. They were more difficult than described. With that said, we had a great time.
Hi Diane, Thanks for your review! I’m so happy to hear that you have enjoyed your tour on board of the Zwaantje . We love hearing from our guest and we’re always looking for ways to improve our product. I’ve passed your feedback to the crew – they’ll be thrilled that they were able to make your stay on board of the Zwaantje enjoyable. Hope to see you back on board soon! Warm regards, Romy
Karen Story
This boat bike tour from Amsterdam to Bruges was absolutely perfectly wonderful. The guides were great, the boat was perfectly clean, the staff was friendly and attentive, and the food was spectacular. We so enjoyed our fellow passengers. This trip could not have been better
Hi Karen, Thank you so much for sharing your positive experience on board of the Magnifique II. We are very happy with your positive rating. We would love to welcome you back on board again next year. Warm regards, Romy
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