27 Aug 2022

Patrick Bassett

This trip was fantastic! We took the Zwaanja from Bugge to Amsterdam. My wife and I stayed in a cabin with a double bed that was very comfortable. Each cabin is equipped with AC and a private bathroom/shower. Beds were made each day with fresh towels. The food was delicious. Plenty of coffee and cocktails. The captain and crew were very accommodating and friendly. The guides for the bike tour were friendly and knowledgeable. the rides were at an easy pace with very little elevation change. Plenty of stops for food/drink/site seeing. On two days we rode using the app which was very accurate and easy to follow. Bikes were comfortable with several modifications that could be made to adjust handlebar and seat height. I have no complaints. Highly recommend!

Reply from Boat Bike Tours 22 Sep 2022

Hi Patrick, Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.

26 Aug 2022

Merilyn Hicks

Everything was wonderful. We enjoyed the experience, the crew, the passengers, the food, and all the extras which included tours, talks and tastings. There is only one experience which was disappointing. The tour of the cheese farm was interesting and the cheese delicious, but the farm lady lied to us and I cannot stop thinking about how she fooled us into buying from her. She told us not to purchase Chinese-made cheese cutting tools as hers were better because they were made in Norway. When we got back to the boat, we noticed that the tools we purchased were “made in China”. So many passengers purchased her tools – all of us were very disappointed.

Reply from Boat Bike Tours 22 Sep 2022

Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. What a shame the cheese lady didn't tell the truth about the cheese slicer. That's not very neat of her. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.

26 Aug 2022

Paola Primavori

Great Experience; everything was very well organized, the bikes were sturdy and reliable; the staff very nice and always ready to help. The food quality and variety was very high, too. And the bike tours lead us through wonderful relaxing landscapes, exciting towns, up and down the dunes on the North Sea: And the excitement of finding your way yourself through maps, GPS and the bingo system. I would for sure recommend this type of holidays!

Reply from Boat Bike Tours 22 Sep 2022

Hi Paola, Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.

26 Aug 2022

Connie Tschritter

We had a great time on the Amsterdam to Bruge tour. Loved all the staff, especially Matej and Ashley. From the time we stepped on the barge, they were friendly & welcoming. Our tour director Hugo was great. A wealth of knowledge. His passion for life shows. Loved all the meals, except maybe the duck, but everyone else seemed to love it. Loved the variety of meals. Prices for wine & beer were acceptable. We will definitely look into doing another bike & barge. The staff should have summer uniforms. Even the captain. Long sleeve white shirts are not necessary, and long pants are way too hot when we had the temperatures we had.

Reply from Boat Bike Tours 22 Sep 2022

Hi Connie, We’re so happy that you are pleased about your stay on board of the Fluvius. We strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy

25 Aug 2022

Gretchen Bambrick

Wonderful, caring, thoughtful crew and staff and cycle guides. Did everything they could to accommodate individual needs for diet or cycle requirements. They joined in the camaraderie of the group. Beds a bit uncomfortable – hard. Either the mattress could be raised or the edge of the bed lowered to make getting out of bed easier and less uncomfortable. Maybe, since we were in France we might have had more French cuisine but the Meals were varied and very good. Frank’s meal rituals were great fun too. Many thanks for making this a memorable trip!

Reply from Boat Bike Tours 23 Sep 2022

Hi Kim, Thank you very much for your positive rating! We are extremely grateful that you took the time to send us your feedback about our tour and the ship. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the ship owners to see if they could implement any of these changes in the upcoming season. Warm regards, Romy

25 Aug 2022

Keith

We had a wonderful time on the Zwaantje! Crew and captain we very friendly and tried to be as accommodating as possible. Two small negatives, there was no sunshade on the deck( wind had destroyed it a few days earlier) and we had expected to be able to lunch or have a glass of wine at a village while biking…everything was closed in villages most days! The guides tried very hard to find cafes but none open! Overall it was an excellent experience and would do it again!

Reply from Boat Bike Tours 23 Sep 2022

Thank you very much for your feedback. We are delighted to read that you enjoyed being aboard the little swan so much. The non-opening of cafes along the way is indeed very annoying and typically French. We hope to see you back next year aboard one of our tours. Warm regards Romy

25 Aug 2022

Ian Pattenden

I have just returned from a boat/bike holiday in southern Holland accompanied by my 14 year old grandson. I have to say what a wonderful week we had. Everything from the accommodation, the food and drink, the cycling, the routes and the helpfulness of all of the staff and crew made for superb holiday, many thanks to all involved. Heartily recommend it for a really enjoyable week.

Reply from Boat Bike Tours 23 Sep 2022

Hi Ian, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the De Amsterdam– it means the a lot to our entire team! We look forward to welcome you back on board. Warm regards, Romy

25 Aug 2022

peter barron

The trip was excellent and surpassed expectations with accommodation, food, bikes and support all very good. Boat and bike were super responsive when we had to change our train tickets on way back as a result of later docking and were most impressive with refunding our costs. I very highly recommend boat & bike Peter Barron, Cape Town

Reply from Boat Bike Tours 23 Sep 2022

Hi Peter, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Princess Katharina – it means the a lot to our entire team! We look forward to welcome you back on board.

25 Aug 2022

Elaine Demers

The app had many issues and our guides got lost almost every day. The guide should be more knowledgeable able bike repairs like flat tires. The boat and its crew were great.

Reply from Boat Bike Tours 23 Sep 2022

Hi Elaine, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with the Ride with GPS ap and hope you will accept our sincerest apologies. I will pass on your feedback to our product developers. They are going to modify the routes on the ap. Thanks again for the feedback, kind regards romy

24 Aug 2022

robert menhinick

Went with group of 10. Had an excellent holiday. Crew helpful and friendly. Food is good but no options (didn’t bother us). Weather was very hot which made sleeping difficult. Could improve with more on-deck seating. Drinks prices very reasonable. Intent to do again in a couple of years.

Reply from Boat Bike Tours 23 Sep 2022

Hi Robert, Thank you so much for sharing your experience on board of the Flora with us. Your feedback helps us improve our tour for everyone. Warm regards, Romy

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