Reviews
Ginny
We were a group of 10 friends on the Passau, Vienna, Budapest cycling trip down the Danube. The whole experience was everything we hoped for and more. The ship was well equipped and comfortable with a lovely sundeck and nice comfortable cabins. We chose a suite with opening windows which I would definitely go for again. The views down the Danube were stunning. Every morning our bikes were taken off the ship and left ready for us to cycle off. We had a mixture of regular and e-bikes in our group and all were well maintained and comfortable. We were provided with saddle bags and a small bag for each bike. A nice choice of packed lunch was prepared freshly for us each morning. Lunch was available on board for anyone choosing not to cycle. The routes were well planned out and picturesque and we had a briefing every day detailing the route and special things to look out for. This was delivered with humour by Leslie, our wonderful cruise director who was extremely knowledgable about the local area and who cycled every day at the back of the whole group to ensure that everyone was ok. Leslie deserves a special mention for his ability to switch roles throughout the whole trip. His professionalism and good humour didn’t go unnoticed. The whole team, from cleaners, kitchen staff, bar staff etc were wonderful. All worked together as a team and ensured a great time for all on board. Special thanks too for the evening entertainment, particularly the piano playing. For anyone who is considering this trip then I would stay you will not be disappointed. Wonderful food in the restaurant, great cycling, not too challenging, lovely places to visit including a day in Budapest and one in Vienna, with the opportunity to go to a concert in the palace there. If I have to criticise anything I would suggest better air conditioning in the dining room and lounge that were at times too warm. Thank you to Boat Bike Tours. We will be back.
Wow thanks for your positive feedback and rating. How nice that you had such a good time! We will be happy to help you choose your next boat bike adventure, regards team boat bike tours.
Mike R.
4.5 stars We enjoyed our trip on the Princess Royal. The tour guides, Arnie and Corrie, were great. The food was excellent. We lucked out on weather and only had to shorten the bike ride on 2 days by only a couple of miles. Only down side was not a lot of storage in stateroom and soft drinks not part of mealtime.
Thank you for the review and the feedback. We are glad you enjoyed your trip. See you soon, Team Boat Bike Tours
John crutchley
Boat bike tours what can I say! Fantastic! You were very honest and gave us an opportunity x twice to get our money back as we kept rolling in on during the pandemic but our group of 10 stuck with you and you came good ! A very mixed group of friends and abilities from around the world mainly UK cycling down the Danube!! Two groups of people on board some on historical tours the main group cycling! Mainly German guests and by the second night felt like we had been partying together for ages mainly due to our cruise director Leslie!! Do not know how this man finds the energy or the patience! Switching in an out of a variety of languages and a font of knowledge! He certainly made our holiday and provided the many costumes for pirate and 60’s nights! The beauty being you can join in or sit on deck an watch the world go by with a G&T as you trundle down the Danube! Don’t get me wrong we were blessed with some fantastic weather but that wouldn’t have altered our view too much as the crew location and experience was brilliant! As I must try and put something negative to try and balance my view for anyone reading this ,was our Vienna tour bus having both English and German tour guides both talking at the same time to accommodate both sets of people was very confusing and in the end hadn’t got a clue what was happening! Very easy at my age! But that said I’m sure they will take it on board for next time!! Oh yes there will be a next time! Thanks!
Hey there! Thank you so much for this outstanding review. We are really happy you sticked with us and that you enjoyed your trip so much. We are really happy to welcome you in the future again! See you then on board, Team Boat Bike Tours
Linda
The entire experience was fantastic but special recognition should be given to the wonderful crew. Their patience and positive attitude was amazing. We were surprised at the spacious rooms and the comfortable bikes. And of course, the meals were delicious and varied- kudos to the chefs!
Thank you so much for the positive review. We are more then happy that you liked the trip so much. See you on board, Team Boat Bike Tours
Greg
We recently enjoyed the Amsterdam to Bruges boat/bike trip. The trip itself was excellent. Great crew, lovely cycling along flat routes and great scenery. I would recommend this trip. However, the office staff was very difficult to communicate with. A month before our trip I decided to switch to an e-bike due to an injury. I contacted the info email and heard nothing for weeks despite repeated emails. I finally found the name of someone who worked there and got some results but I don’t think this company even looks at the info email. In addition, our trip was cancelled at the last minute due to engine failure. We were notified by email which we received as we were heading to the airport! Contacting us by phone or text message would have been better. They weren’t very useful in helping us find an alternate trip either. I found a new trip myself and luckily there was room on it.
Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about our customer service team I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the team to see if they could implement this changes in their work flow. Thanks once again of sharing your experience. Warm regards, Romy
Jim Yagow
Very fun and interesting tour. Love the small size group. Enjoyed the bicycle rides through the country and small villages.
We are glad to hear that you enjoyed your trip so much! See you soon on board, Team Boat Bike Tours
Harper and Dan Braine
We were 18 family and friends on the Caprice beginning our trip May 7. Our week in Provence was wonderful. The barge was clean and comfortable. Our guide, Melanie, excellent. Our chef, Josef, was fantastic: great varied gourmet meals made from fresh ingredients from markets along the way. Our Captain, Pierre, kept us safe. We enjoyed the bicycling through the countryside and medieval towns with many stops for coffee, lunch or to explore the history. When we returned to the barge late afternoon, a snack would be ready. We enjoyed the option every evening after dinner to take a walk with Melanie through the towns we were docked in. Just a completely perfect trip!
We are so happy to hear about your great trip. Thanks for taking some time to write such a positive review! We would be happy to welcome you on board again soon. Kind regards, Team Boat Bike Tours
Karen Farbridge
We had a exceptional experience. The crew was amazing. The meals delightful. The tour leader experienced and charming. The quality of the experience cycling through the countryside and small villages – the bird song, animals, landscapes and scents – pleasantly surprised this non-cycler.
Wow, that's so great to hear! Thank you so much for this positive review. We are looking forward to welcome you on board again soon! Team Boat Bike Tours
T.R. vanZ
Waardeloze kapitein op de Leafde fan FryslN. Vaart zonder voorrang te verlenen als een malle. Erg bot en ontfasoenlijke mensen. Ook management komt afspraken niet na. Dus bedenk goed voordat je boekt.
Wat spijtig te horen dat u de reis beoordeeld met slechts 1 ster. Graag komen we met u in contact zodat we kunnen navragen wat er aan boord is gebeurd. U kunt een mail sturen naar [email protected] met in de titel 'Contact Trustpilot' met daarin uw naam en de de datum van uw reis. Hartelijk dank.
Annette Wilson
Amazing trip . The cruise director Leslie was the best as were all the crew . I couldn’t fault anything on board the ship or the cycle routes . My only criticism is the lack of information about where the ship was departing from in Passau , we spent a couple of hours trying to find where the ship would be docked . Thankfully , one of the hoteliers ordered a taxi for us to take us to the winter dock about 10 min drive . Other than that , the food, package lunches , drinks and entertainment were all perfect . We will certainly try another trip on one of the other tours .
Thank you very much for the feedback
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