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Reviews

The Best of Holland and Belgium
22 Jul 2023

Andrew and Rita Fluit

Excellent,friendly,hardworking, welcoming . and attentive crew. Great tour guides that were organized,prepared,engaged and responsive to clients personal requests. Excellent food. Clean environment.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

22 Jul 2023

Mary R

We were extremely impressed with the quality, luxury and excellent crew of the Magnifique II. Unfortunately we were not able to enjoy the entire experience because we had a serious health emergency which made it necessary to abandon the tour. We were so disappointed, and hope to be able to try the tour again in the future. We would like to extend our most sincere thanks and appreciation to Captain Michael and his crew for the professional yet caring and compassionate way they offered their support. Special thanks to Andre our bike leader who was instrumental in getting the medical care we needed quickly. We will never forget any of you!!

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are really sorry about your emergency and hope, that everything is fine now. However, we are delighted that the captain and his crew could assist you. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

20 Jul 2023

Sally

Our July trip on the Magnifique III Bruges to Amsterdam was superb. The cycling was very doable even for this 70 year old. Our guides were attentive and knowledgeable. The service on board our barge was “world class” with outstanding meals. Biking through rural areas was peaceful and beautiful, the towns & cities visited were architectural/historical wonders. I highly recommend Boat/Bike tours.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

20 Jul 2023

Marijke

Well organised. Wonderful crew and guides who were knowledgeable, obliging and caring. Boat in excellent shape. Plenty of nutritious and well presented meals. Bikes kept in good order.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

20 Jul 2023

Gloria Nelson

My expectations were exactly as I had imagined. A warm, helpful, genuinely friendly, capable staff. A clean comfortable, beautiful barge. Meals that were satisfying and well presented. The bikes were in perfect condition and the weather and tour perfection! I miss it already and I hope to get to experience it all again. Gloria from USA

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

18 Jul 2023

Rich and Pam Reid

Our experience on the FIEP exceeded our expectations. Everyone, from the captain, sailor, cook, host and guides, was wonderful–welcoming, excellent at what they did, fun loving–just made it an outstanding experience for us. The biking was the perfect challenge, the group was supportive, Belgium and the Netherlands are beautiful beyond description, from the cities, to the forests, to the neighborhoods we cycled through. We will be back.

Reply from Boat Bike Tours 18 Jul 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

17 Jul 2023

Juergen Eisermann

great staff and guides, just an overall wonderful experience. Loved the concept of day time biking and staying on a boat overnight – no need to pack up and change hotels!

Reply from Boat Bike Tours 18 Jul 2023

Dear Juergen Eisermann, thanks really much for this nice review! We are happy to hear that you enjoyed our tour. Hopefully we can welcome you on board again soon! All the best, Boat Bike Tours

18 Jun 2023

Kim

Pros: Fantastic Food, very comfortable rooms, great locations and very knowledgeable guide “Marcel”. Cons: Only one guide for 23 riders promised 2. One paying guest had to do this role, too many rigid dining rules as to sitting etc, no stopping for photos when riding.

Reply from Boat Bike Tours 18 Jun 2023

Hi Kim, Thank you for your feedback on the Premium Amsterdam to Bruges - Barge Bike tour. We're glad to hear that you enjoyed the fantastic food, comfortable rooms, great locations, and found the guide, Marcel, to be knowledgeable. We apologize for the shortage of guides during your trip, which resulted in only one guide instead of the promised two. We understand that this impacted the experience for both the guests and the individual who had to assume additional responsibilities. We apologize for any inconvenience caused by the rigid dining rules regarding seating arrangements. We will review these rules to ensure a more flexible and enjoyable dining experience for our guests. We understand your desire for photo stops during the rides, and we apologize if this was not adequately accommodated during your tour. We will consider this feedback to improve our tour experience. Thank you for bringing these matters to our attention. If you have any further concerns or would like to discuss your experience in more detail, please provide your contact information, and we will be in touch. Your feedback is valuable to us as we strive to enhance our services.

12 Jun 2023

Philip Ardanuy

This is my third trip with Boat Bike Tours, and all have been exemplary. On this most-recent trip, all went well. Every member of the staff were wonderful, the captain, first mate, chef, housekeeper, and guide. The barge was fine and th cuisine was excellent. The rooms were clean and well kept. Because I am an experienced cyclist, I prefer to self-guide using Ride With GPS, which worked just fine. Using the Ship Finder app allowed me to track the barge and meet it easily.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your outstanding review! We're honored to have hosted your third trip with Boat Bike Tours and thrilled to hear that all of your experiences have been exemplary. We're delighted that every member of our staff contributed to making your trip wonderful. It's great to know that the barge met your expectations and that the cuisine was excellent. We take pride in keeping our rooms clean and well-maintained for our guests' comfort. We appreciate your preference for self-guided cycling using Ride With GPS, and we're glad it worked seamlessly for you. It's fantastic that the Ship Finder app helped you track the barge and make meeting it easy. Thank you for your continued support and trust in our services. We look forward to providing you with more exemplary trips in the future! Warm regards, Julia from Boat Bike Tours

10 Jun 2023

Lori DeVito Clark

I will talk about the trip itself and the very careful care the crew takes to make our experience over and above our expectation. The crew of 5 gets introduced and right away, you realize you can ask any of them for information. Elke the captain, Monique the hostess, everyone was wonderful. They really helped create a personal experience for each. The towns and countryside we biked through, just gorgeous. Our guide Marcel would stop at pertinent monuments and towns to augment our understanding of history and the importance of certain towns. The travel through historically wonderful small towns is juxtaposed to the larger cities of Antwerp Ghent and Bruges. And countryside, flowers, farms, canals wind mills in between. And whenever someone on the trip needed extra care, they were immediate in their responses. I would be remiss not to mention the gastronomic gourmet meals Chef prepared. Unbelievable.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your amazing review! We're thrilled that the crew provided careful care and exceeded your expectations, making your experience truly exceptional. We're glad that Marcel, our guide, enriched your understanding of history through stops at pertinent monuments and towns. Lastly, we're delighted to hear that our chef prepared unbelievable gastronomic gourmet meals. Thank you for choosing us, and we can't wait to welcome you back for more extraordinary experiences! Warm regards, Julia from Boat Bike Tours

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