Reviews

My husband and I just completed the 5 day Tulip Tour. It was fabulous in every way. The ship is beautiful, comfortable, and well maintained. Every staff member went out of their way to be sure all passengers were happy and well taken care of. The food was outstanding! Michael surprised us every day when we returned from riding with a special culinary delight. I highly recommend this company and trip!

I have to review my experience with this Boat and Bike tour company. We booked this trip with 2 other couples for June 2022 from Mainz to Cologne which would be our third bike tour using different tour organizers. This is the first tour we needed to cancel because we were informed our daughter would be delivering a baby in the same time frame. When I contacted the Boat & Bike tour company for a refund I was expecting some sort of cancellation fee but not a 20% fee for the entire cost of the tour. We deposited $767.40 and the tour cost was $2,398.00. My refund would be $255.80 and the tour was to begin on 6-18-22 and we cancelled on 2-24-2022. I don’t want to cry over a cancellation cost but only inform the touring public on this industries policies for cancellation. I would hope this review helps to inform you and perhaps cause you to confirm costs and make informed decisions about how you travel and what questions to ask as you book. This may be our last attempt on using a tour industry that has such punitive policies and such inflexible companies. Scott S.04-07-2022

Review Amended after discussions with company. Took multiple emails but the refund was located. What is still in dispute is a ‘processing fee’ they are charging because of the cancellation. Their policy apparently states that if ‘you’ cancel a processing fee is charged. We didn’t cancel – they did. The company cancelled our tour (September 2022) and gave us the choice for a refund or put the deposit toward another booking. We opted for the refund. It has been over two months and multiple emails and no refund has appeared. Too long to challenge via our credit card so we may be out the deposit. Buyer beware.

Italy Tour – Mantua to Venice Guide and Crew were so friendly and made everyone feel very at ease. They were some of the most genuinely happy people. There was no stress planning or getting anything figured out once on the boat. Everything was in order and My husband and I could just enjoy the day. The food was some of the best food I had in Italy, and I ate quite a bit off the boat during my stay in other areas of the country. I was afraid we would not be able to eat out at restaurants easily but after eating the chef’s food, I didn’t want to. Still if you did want to, it was easy enough to do. As far as difficulty level on the bikes, we chose easy so that we could share the trip with older family member. The biking was as easy as advertised, we did level 1, we rode about 145 miles and it wasn’t hard. To help give you an idea… We don’t bike at home, we do basic fitness stuff (run about 1-2 miles a week) and would probably be considered healthy but not super in shape or obsessed with fitness. I had my Mom in her 60’s with me on an E bike and she did the whole thing with me just fine, and she never exercises. It was a good combo for us both. She got to relax on the E bike, and I got a light exercise. I think it was one of the most fun vacations we’ve ever been on together.

Our South Holland Boat Bike Tour was worth every penny. De Amsterdam is a wonderful cruise ship. The onboard meals were excellent, the crew was courteous and went out of their way to help any way they could. The cabins were well appointed and airy. We were given and uploaded GPX files for each day’s bike ride, however ended up using Fietsknoop, a Dutch app for following the waypoints for each day’s ride. The app worked out well. The only reasons not to give the tour 5 stars were: 1) The tour itself was operated by SE-Tours – a German company. All but 5 passengers spoke German, the rest of us English. Consequently, all daily briefings and speeches were conducted in German. For sure we received our own separate briefing which was gladly given, but we had to seek these out, 2) When my wife and I arrived to drop off our luggage on the ship, the crew’s passenger list did not include us. Later a representative from SE Tours arrived with a list that did include us but we had been moved to another cabin that we were not originally assigned to. This resulted in loosing our assigned bikes which are assigned by cabin, not by person. We also had to ask for the rear and front paniers, and air pump. We never did get the air pump. We feel there could have been better co-ordination between Boat Bike Tours and the tour operators.

The boat, the Princess Diana, was wonderful. The entire boat was spacious and clean. The food was good. The guides for the bike rides were very good. I would have liked to have the option to self guide the bike rides a few days so we could explore leisurely. The Croatian people were gracious and hospitable. We felt welcome and learned about Croatian history and enjoyed Croatian foods. I would take another boat and bike trip in Croatia with Bike and Boat.

Wonderful trip through the Croatian Dalmatia coat and national Park. Everyone on the boat was very welcoming and our two bike guides Dini and Kristofer were simply amazing.

The first leg of our trip was aboard the Magnifique IV for 8 days and it was marvelous. The ship, furnishings and bikes were in great shape, and the crew, guides and scenery were second to none. Plenty of good food and drink, for any waistline. Thanks so much for reorganizing this trip as many times as you did, to make it happen in these unsettled times.

Another tour with a great pleasure, the guide was excellent and I’ve enjoyed the whole tour and the services on the boat, The crew was pleasant and available. The food also was very good even if it was a bit difficult to make them realise my diet problem the first days.

Excellent food,excellent service… thankyou for everthing