Reviews
Blair Brewer
The guides and crew were fantastic. Boat was clean, tidy and comfortable. Food was really good. Overall fantastic experience
Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience and that the guides, crew, boat, and food all met your expectations. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
Lynne
This was a definite 5 ⭐️ tour! Crew was great, food was great, ease of using the bikes and trails was great! Would definitely recommend and would book with them again!
Thank you for your 5-star review! We're so happy to hear that you had a fantastic time with the crew, food, and biking experience. Your recommendation means a lot to us, and we can't wait to welcome you back for another adventure! Kind regards, Boat Bike Tours
Anne
The information provided prior to starting the trip has an incorrect point that customers need to be aware of (I hope it has been fixed by now) It contains a requirement for participants to bring their own helmet. However on premium boats they are provided and particiants might bring their own from various places on the planet (inconvenient) or be out of pocket unnecessarily. I’ve already communicated this to Boat Bike Tours but disappointingly (and not surprisingly) have had no response. Once on the boat everything was fantastic but the boat experience is run by a separate company, Magnifique. My trip was on Magnifique II. All the crew were lovely and the boat is beautiful. If my review had been for Magnifique only I would have given 5 stars.
Hi Anne, Thank you very much for sharing your experience and for bringing the incorrect information about the bike helmets to our attention. We understand that this caused some confusion, and we sincerely apologize for the inconvenience this has caused. We want to assure you that we will address this issue immediately and correct the information to ensure that future guests are properly informed. It’s important to us that our guests can plan their trip as smoothly as possible, and we regret that this was not the case for you. We’re glad to hear that despite this confusion, you enjoyed your trip on the Magnifique II and that the crew and the ship met your expectations. We strive to make every experience as good as possible, and we’re sorry that we couldn’t provide you with the full five-star experience in this case. Once again, our apologies for the misunderstanding, and thank you for your valuable feedback. If you have any further questions or comments in the future, please don’t hesitate to reach out to us. Kind regards,
Caroline De Koning
Wonderful experience. Beautiful boat. Excellent catering. Great organisation and guidance of Bike Tours.
Thank you for your lovely review! We're thrilled to hear that you had a wonderful experience and appreciated the boat, catering, and bike tour organization. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
Randall Robinson
Every member of the staff, from top to bottom was not only helpful but eager to lend a hand. The one thing that irritated me was how we were charged for so many things that should have been included in the original cost of the trip. For example, I asked for a glass of water. I got a very small one and then was charged a rather large amount for the water.
Thank you for your feedback and kind words about our staff. We're glad to hear that they made your experience enjoyable. However, we’re sorry to hear about your concerns regarding the additional charges. Your input is valuable to us, and we hope to welcome you back on another tour. Kind regards, Boat Bike Tours
Daniel Gallagher
Tour was very well organized, food was decent, service great, but AC didn’t keep up on a couple of the hotter days of our trip. But, we would recommend it and do it again.
Thank you for your feedback! We're glad to hear you enjoyed the tour, service, and food. We apologize for the AC not keeping up during the hotter days, and we appreciate your understanding. We're thrilled to know you'd recommend us and would take another tour with us! Kind regards, Boat Bike Tours
Joanne
Wonderful crew! Extremely well organized! Well thought out route to cover the fact that it is a “there and back” trip on the river. You got to bike and see the parts of the Danube on the way back that you slept through on the way down. The only thing they could improve is the coffee :)
Thank you for your very kind words. We are very happy to hear you had a good time and you could enjoy the Danube. Kind regards Boat Bike Tours
Linda
Great food and accommodation (we had a suite). Crew were friendly and professional. Liked to be able to ride independently with Ride with GPS app.
Thank you for your kind feedback. We are glad you liked the independent riding and the crew. Kind regards Boat Bike Tours
Lynn and Dane Youngblom
We had a great experience on this tour! The e-bikes were a positive choice, the crew on the ship was exceptional. Highly recommend this tour!
Thank you for your nice words. We are very happy you had a great trip with us. Kind regards Boat Bike Tours
Ron Smits
Boat & Bike was very responsive to any questions we had prior to departing on the Waddenzee trip aboard the Leafde fan Fryslan. The ship’s crew (of 5) was fantastic and we recommend this adventure highly! The biking experience was pretty easy (flat!) while the scenery was first-rate. The suite we stayed in was spacious and very comfortable. The food aboard was varied and good. We would do this trip again!
Thank you for your kind words. We are very happy to hear you liked the crew and the tour. Kind regards Boat Bike Tours
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