Reviews
Robert John Rogers
Our guide was excellent, the crew was excellent, the food was excellent, and the boat was very comfortable. The only suggestion I would have for improvement would be in the area of the rental bicycles. Our family group had both ebikes and regular bikes and although the crew did their best to make them work, there were challenges.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Jen Jalbert
This was our second trip with this company. Again the tour guides, the ship, the food, the bikes, the entire crew were all wonderful. The weather ended up being a bit windy which changed the plans but it didn’t matter, all good. As the first time, my husband and I got off track,aka lost, but were always able to get back to the ship just fine. So many beautiful sights. Already thinking about what bike tour we want to take next.
Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours
Monica Fitzgerald
Great staff Excellent guides and a fabulous boat,
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Brenda Curran
Very organized! Accommodations on boat, even though small quarters worked well.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Bridget Sargeant
I really enjoyed our tour guide and crew. Frans was great at adjusting our bike route for parades, traffic, weather or seeing something interesting. The suggestions of what to bring for the tour were very good but I would suggest adding roughly how much time would be spent biking. We spent about 4-5 hours biking per day with about 3 or 4 stops.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Derek Melnychuk
We absolutely loved riding through the country side and small towns. Great experience and a great way to see countries outside of big cities. Service by the staff and crew was fantastic. Very friendly, helpful and accommodating. I wanted to give more stars however there were several things that need to be addressed. -The WIFI IS TERRIBLE!!!! It wouldn’t take much to upgrade this and make it a better experience. -The morning briefings at times were confusing and the slides sometimes didn’t match up properly to the conversation. -The final morning we had to be out of our rooms by 9:00 it would have been nice to be able to check out at 10:00 allowing us to go back to the room one last time after breakfast. The lines to the single bathroom was VERY LONG.
Hi Derek, Thank you for taking the time to provide us with feedback on your recent countryside and small towns experience. We're thrilled to hear that you enjoyed the scenic journey and the opportunity to explore countries outside of big cities. We appreciate your kind words about our staff and crew as well. We do value your constructive feedback, as it helps us improve our services. Here are our responses to the issues you raised: Wi-Fi: We apologize for the inconvenience you experienced with our Wi-Fi service. We understand that a reliable internet connection is essential for many travelers. Morning Briefings: We're sorry to hear that the morning briefings were confusing at times and that the presentation slides didn't always align with the conversation. We will review and improve our briefing processes to ensure that information is presented clearly and accurately. Check-Out Time: We appreciate your suggestion regarding the check-out time on the final morning. Your feedback about the long bathroom lines is noted, and we will explore options to make the check-out process smoother and more convenient for our guests. Your feedback is invaluable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We hope that you will consider traveling with us again in the future, and we thank you for choosing us for your countryside adventure. If you have any further comments or suggestions, please don't hesitate to reach out. Kind regards, Romy
Mrs Diana Fitton
An amazing tour combining so many different things. The captain and crew on board Sarah were charming and went out of their way to help. The tour guide, Frans, was very knowledgeable and patient and set a steady pace. He guided us through busy cities such as The Hague and Amsterdam and showed us the beautiful smaller towns such as Delft and Gouda, pointing out all the points of interest. We visited interesting museums, such as the windmills, the Delft pottery and an old typical Dutch village. Another major highlight was a tour of the largest flower auction in the world. Even my apprehensive non gardening husband enjoyed the experience!
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Ed
When we first boarded and met in the main room, it was way too hot to sit in there. I asked about turning on the AC, said it was because it was so hot outside. Hmmm, ok, next day it’s actually cold out, same thing. On our 4th day someone realized that there was a big door in front that could be open to cool it off!! Problem solved!
Hi Ed, Thank you for your feedback! We appreciate you taking the time to share your experience. We apologize for the inconvenience you faced with the temperature in the main room during your stay. Ensuring our guests' comfort is important to us, and we understand how an uncomfortable temperature can negatively impact your experience. We're sorry for the confusion, and we're glad that the issue was eventually resolved when someone discovered that the large door could be opened for cooling. We will ensure that our staff is better informed about the available amenities and how to enhance our guests' comfort. Once again, thank you for your feedback, and we hope you were able to enjoy the rest of your stay with us. If you have any further comments or suggestions, please don't hesitate to share them with us so that we can continue to improve our services. We appreciate your choice to stay with us and hope to welcome you again in the future under improved conditions. Regards, Romy
Christine Cybulski
Great experience and adventure! All the staff were friendly, courteous and helpful. Cycling along the Danube and through small villages was wonderful. Some of the course directions were difficult to follow or too vague to determine which way to go. We had to ask locals which way to go to access the right pathway. All excursion guides and excursions were fabulous and well worth it. Our only disappointment was the quality of the food. We hoped to enjoy more Austrian style food since we were travelling through Austria. Themed food dinners were a disappointment as they were not authentic. Also felt there should be more breakfast options and selection. Perhaps offer a special breakfast option each day. Overall we really enjoyed the trip and meeting likeminded people while on the ship.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Linda Koskowich
The boat was lovely with roomy cabins . The time biking during the day was too short especially with e-bikes and we had 2 port changes which added to shorter routes .
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others