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Reviews

Netherlands & Belgium: Amsterdam – Bruges Premium
2 Oct 2022

Rita Loeffen

This was our first bike and barge experience. We had an amazing time. No complaints

Reply from Boat Bike Tours 26 Oct 2022

Hi Rita, Thank you for the 5-star review! You are welcome on our tours anytime. Best, Romy

2 Oct 2022

Richard

Boat was very clean and comfortable. All staff were more than willing to help with any questions. The bikes were kept in perfect condition . There was normally a choice of a long or short tour each day with both having a guide or if you wished you could go out on your own with excellent directions from the guides. The food prepared for us was 5 star all the way with a minimum of a 3 course dinner each night. All in all one of the best holidays my wife and I have ever had.

Reply from Boat Bike Tours 27 Oct 2022

Thank you for the 5-stars Richard, We are so happy to hear you enjoyed the time on the Magnifique III so much. It means a lot to our entire team! We look forward to seeing you again very soon. Best, Romy

2 Oct 2022

Robert Howell

Magnifique crew and all services were premium. The guides were good for routes and mechanics but not so great on communication and touring. I do not recall a single time that the stop signal was given. Consequently, there were fast stops and riders bumping each other on occasion. Consistently I had to ask why we were stopping…coffee break? Water? Lunch? Where are the toilets? Where is potable water? Never provided without asking, then of course only a few of us had the information. Tom seemed bored. Esthe, seemed unaware of group need for communication. Nothing awful, but I would say premier ship and average guides.

Reply from Boat Bike Tours 27 Oct 2022

Dear Robert, We are extremely grateful that you took the time to send us your feedback on our tour. I have read your feedback carefully and find your comments very helpful in improving our service. Thank you again and we look forward to welcoming you back aboard for your next boat and bike adventure. Best, Romy

1 Oct 2022

Chopaka

So much to love about this concept of a barge cycling trip but a few rocky bumps distracted – be sure to request an XL bike if that is what you use at home, no matter what your inseam says. Beds are short if you are over 6’2” in height – and narrow. Twin-sized but we understand rooms on a vessel like this can’t be much larger. Dinners varied and well prepared. Packed lunches monotonous, lots and lots and lots of bread and cheese. Wine and beer prices reasonable – staff delightful. Not a lot of opportunity to stop and take pictures except at planned coffee and lunch stops. Felt like we were in a race sometimes and there was confusion about our routes from time to time, not enough info shared in my opinion, on the areas we visited except more formal sites like UNESCO. All in all a positive experience and staff tried to rectify mistakes made by admin.

Reply from Boat Bike Tours 27 Oct 2022

Thank you for your feedback and for bringing this to our attention. I am very sorry to hear that your experience on board was less enjoyable because of this. We will try to implement these changes in the upcoming season. Best, Romy

28 Sep 2022

Cindy

Fantastic holiday! Hospitality, the Magnifique II, food, drinks, tour guides, bikes, rooms, everything was top notch! The only thing that surprised me was the number of guest riding E-bikes. We did not. Therefor at times the cycling differences between e-bikers and regular bikes was challenging. I suggest either all or none and my recommendation is none but I realize that not everyone is able to cycle as well as we do!

Reply from Boat Bike Tours 31 Oct 2022

Hi Cindy, We're glad you had a 5-star experience and thank you for sharing it. Your review is a great way to let us know that we are on the right track to giving our customers the best experience possible! Thank you for the recommendation, it will help us improve. We hope to see you again in the future. Best, Romy

21 Sep 2022

Nathan Cohen

This is one of the best trips we have ever taken. Patrick and his crew was outstanding. Chef Dick prepared great meals for this type of trip. Corrie and Erna as guides were excellent. We enjoyed meeting people from four different continents. In summary, this trip could not have gone better even though we had a few challenging days with the weather.

Reply from Boat Bike Tours 22 Sep 2022

Hi Nathan, Thank you very much that you took the time to write such a positive review. We are extremely grateful that you send us your feedback about our Amsterdam to Bruges tour on board of the Magnifique III. I hope to welcome you back on one of our tours. Warm regards, Romy

20 Sep 2022

Ad en Jeanne van Gestel

Wij hebben vorige week een boat bike tour gedaan van Amsterdam naar Brugge. Het waren geweldige dagen. De crew op de boot was echt super, niets was hen teveel, het eten was iedere dag heerlijk, gemaakt door een hele aardige kok. Met de gidsen Peter en Marcel hebben we prachtige fietstochtjes gemaakt en kregen we veel informatie over de omgeving en stadjes die we bezochten.

Reply from Boat Bike Tours 21 Sep 2022

Beste Ad & Jeanne, Hartelijk bedankt voor je positieve review. Wat fijn om te horen dat jullie het zo naar jullie zin hebben gehad aan boord van de Magnifique II. Ik kijk uit om jullie in de toekomst weer welkom te heten op een van onze reizen. Groetjes, Romy

20 Sep 2022

Jane Harris

Wonderful trip based on: appropriate length of rides each day, great guides who made stops & explained the area, wonderful boat crew who were friendly & helpful, great food & drink. The barge was excellent: clean & comfortable. We loved it!

Reply from Boat Bike Tours 21 Sep 2022

Hi Jane We’re so happy that you are pleased with your experience on board of the Magnifique IV. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy

20 Sep 2022

Leonce Arsenault

This tour exceeded our expectations. All the crew were fantastic including the guides, the captain, the cooks and the bar staff. The food was amazing but the portions were way too big! Guides did a great job providing historical information on the sites.

Reply from Boat Bike Tours 21 Sep 2022

We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Magnifique IV– it means a lot to our entire team! We look forward to welcoming you back on board. Best, Romy

20 Sep 2022

MARY-ELLEN ZEGERS

This boat/bike trip over exceeded our expectations. We were absolutely spoiled by the crew. Captain Chris welcomed all of us by introducing his crew. We knew then that we were in for an exciting week. Peter and Marcel led the bike tours each day. Both were fun, knowledgeable and went over and beyond to make our week memorable. Alf, served up amazing high end meals and his presentation and tastes were superior. Our rooms were comfortable, clean and more spacious than we expected. The meals and bar service were professionally served by Emily and Ingelbor. Overall, a definite 5-star experience! Can’t wait to start booking our next trip with this company!!!

Reply from Boat Bike Tours 21 Sep 2022

Thank you Mary-Ellen for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us! I’ll let Chris, Peter, Marcel, Alv, Ingebrog & Emilly know from your positive review. Looking forward to welcoming you back on board again. Warm regards, Romy

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