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Reviews

Fluvius
19 Oct 2023

Chris

Very open and easy going experience. Suitable for strong bikers snd those with less experience. Easy to meet and get to know fellow travelers. Wonderful way to tour.

Reply from Boat Bike Tours 20 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

16 Oct 2023

Mrs Genevieve Noglik

Easy booking and enough information. Unfortunately my bank did well out of it because I had to pay in euros! I was disappointed we had less cycling than expected. I wanted more cycling not less. We only chose a boat bike because one of our group doesn’t cycle so it was ideal for that. The experience was marred by a tummy bug. Also I had expected more guided tours around cities like Antwerp and Ghent. The boat was OK if you don’t mind basics. Bar costs was obviously where they made the money! Personally I wouldn’t chose a boat bike tour again. Where we dock and cycle seems quite variable.

16 Oct 2023

Carolyn Moon

Great crew, beautiful boat, gorgeous country biking on well-kept, safe paths and some roads. Good food, too.

Reply from Boat Bike Tours 16 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

9 Oct 2023

Gerrit van den Dool

Great experience, organization and boat

Reply from Boat Bike Tours 13 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

7 Oct 2023

Kehl Petersen

Just finished Amsterdam to Bruges trip with Bike Boat Tours and would caution anyone from using this company. The biking and historical sights were amazing but the guide in formation (maps, briefings) were always bad and wrong including the GPS app they recommend which “head office” was in charge of. The boat was awful – rooms were not clean/kept clean, towels dirty, supplies or replaced, there was a virus outbreak (likely norovirus) that had over 60% of the guests affected including missing 1 or 2 days of biking. Staff confirmed that this occurred the week before as well. Food was ok, but constantly ran out of breakfast and lunch food. Drink pricing was reasonable. Air conditioning never worked properly, there was gas burping up through the toilets all night the last night (likely sign of filled sewer tank) and the Captain was inappropriate and unprofessional.

Reply from Boat Bike Tours 12 Oct 2023

Hi Kehl, Thank you for sharing your feedback on your recent Amsterdam to Bruges trip with Bike Boat Tours. It's unfortunate to hear about the issues you encountered during your journey. It seems like there were several areas that did not meet your expectations, and I can understand your concerns. I would like to contact you to review the week and explore potential solutions together. Please send an e-mail to [email protected]. Regards, Romy

5 Oct 2023

Laura

Great crew, size was desirable enabling you to get acquainted with all the guests. Food was very good. Only wish was that cabins/ heads were ventilated .

Reply from Boat Bike Tours 13 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

3 Oct 2023

Mary Bl

The staff was always polite and helpful. They made it easy for us to just show up and have a great time. When there was an issue with a bike, they immediately took care of it. I had a dead battery on my ebike one day and Hans immediately switched batteries and went back to the boat to replace his. There was no disruption in my ride. The boat was always clean and the food was delicious! After a long day riding, we were always greeted with smiles and the option of coffee, tea or a drink. Our guide Jerome, was helpful and made sure that everyone was able to keep up. The distances (which had seemed daunting before we boarded the ship) were doable, mostly because Jerome gave us regular breaks and kept everyone at an easy pace. We also enjoyed the evening city walks which gave us a chance to stretch our legs and learn about each city where the boat was anchored.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

3 Oct 2023

Jean Louise Brough

The staff and crew, were very helpful, knowledge, and made the experience fun. The food was great, the boat very comfortable. Had a wonderful time, touring though the country side. Beautiful country, interesting places.bike adventures

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

25 Sep 2023

M & M

Guides went out of their way to accommodate. Vegetarian menu was weak and needs improvement.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

22 Sep 2023

Susan

Nice boat and crew, good stops and bike routes

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

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