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Reviews

Princess
23 Jul 2023

Lainey Ponsford

All the crew and our guides did an excellent job looking after our accommodation, bikes and keeping us well-fed with outstanding meals! Our bike rides were well-planned and enabled us to make the most of seeing the most interesting sites on our route! Our guides were very friendly and knowledgeable about the culture and history in each country we visited.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

22 Jul 2023

evierra

The trip was wonderful. Food was amazing. We enjoyed meeting many others on this trip. Ride was not difficult. More lower gears would have been helpful

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

21 Jul 2023

Donna L Daniels

We had a fantastic time! Loved the fact that it is a small ship. The staff and the guides were very friendly! Rooms were comfortable and plenty of seating on the decks of the ship It was like riding through a fairy tale when we went through the towns. Hugo was very passionate and full of history about what we were seeing! Food was excellent. Chef presented dinner menu each evening! Please check your policies on the bar bill… the sign in the room states cash or card…. The staff told us cash only…. Regular bikes were adequate, newer hybrid bikes with more gears would be amazing. Bikes need water bottle holders and/or a basket for easy access to water I didn’t try the E- bikes. I would definitely tell people to do this trip and I would definitely do another trip/tour with your company.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

17 Jul 2023

Dudley

This was a perfect trip for us. Each day’s ride was just right. 30_50 K with our great guide. Good was super, other guests run and cabin worked well.

Reply from Boat Bike Tours 18 Jul 2023

Dear Dudley Mcilhenny, thanks for your review. We are happy that you did enjoy our tour and hope, that we can welcome you on board again soon! Best wishes, Boat Bike Tours

15 Jun 2023

Terence Shaw

The boat Princess had awful showers. hardly any pressure and reverting from freezing cold to scolding hot ! Not what you need aftwer a good day on the bike. Food barely adequate. Seemed precooked and brought on board with sauces added with artistic presentations. Many guests agreed with this as did SE staff.

Reply from Boat Bike Tours 16 Jun 2023

Hi Terence, Thank you for sharing your feedback regarding your experience on the boat Princess. We apologize for the inconvenience you faced with the showers. We understand how important it is to have a refreshing shower, especially after a long day of biking. We apologize for the low water pressure and the inconsistent temperature control. We will make sure to address these issues. Regarding the food, we apologize if it did not meet your expectations. We strive to offer delicious and satisfying meals on board. Your feedback about the pre-cooked food with added sauces and artistic presentations has been duly noted. We appreciate your input, as well as the opinions shared by other guests and our staff. We value your feedback, as it helps us identify areas where we can improve our services. We apologize for any inconvenience caused during your time on the boat Princess. If there is anything else you would like to share or if there are any further concerns, please do not hesitate to reach out to us. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

9 Jun 2023

Casey & Melinda Ram

Another Great trip with Boat and Bike Tours that took us along the Mossel River thru Germany, France and Luxembourg. The staff were amazing onboard the ship and so was the food. The rooms are small but very comfortable. They refresh the rooms daily and beds were very comfortable. The rides each day, we saw the countryside and towns in all three countries. We ended in Metz and took a trip to Luxembourg City for three days which was amazing. Second trip with boat and bike and both have been good, but I enjoyed the Amsterdam to Burges better. Both trips were on Premium boats which are great.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your wonderful review! We're thrilled to hear that you had another great trip with Boat and Bike Tours, exploring the Mossel River through Germany, France, and Luxembourg. It's fantastic that the staff onboard the ship provided amazing service, and the food was delightful. Thank you for choosing Boat and Bike Tours, and we look forward to providing you with more memorable journeys in the future! Warm regards, Julia from Boat Bike Tours

29 Oct 2022

Mary Marragio

I have taken friends on 7 or 8 bike/barge tours with Jossie at Euro Sail Travel (eurosailtravel.com) Excellent experience every time. Mary a/k/a Mary’s Mariachi group

Reply from Boat Bike Tours 31 Oct 2022

Hi Mary, We're happy you had a 5-star experience and thank you for sharing it. We hope to see you again in the future. Best, Romy

10 Oct 2022

Emily Ingardia

We had a lovely time. All the staff was amazing, the scenery was stunning, history informative and food outstanding. Highly recommend this experience to anyone.

Reply from Boat Bike Tours 14 Oct 2022

Thank you so much for such a nice review and for taking the time to write it. We are glad you enjoyed your trip and wish to see you soon. Best Romy

10 Oct 2022

Claire Cochrane

Fantastic holiday. Food was amazing, the guides were super knowledgeable and friendly. We did the e-bikes, which worked very well, however, if you are in decent condition, this was an easy ride. thank you for a great vacation – we will be back!!

Reply from Boat Bike Tours 14 Oct 2022

We are glad to know that you had a great time, thank you for the 5-star rating. We will be happy to see you again in the near future. Best Romy

10 Oct 2022

Sophie

We had a wonderful experience on our trip. The staff was fantastic; friendly, caring and very professional. We were really impressed with the quality of the food and the wonderful talent of the chef. The cabins and the ship was very clean and comfortable.We are looking forward to repeat the experience in the near future !!!

Reply from Boat Bike Tours 14 Oct 2022

Thank you for such a great review, to see that you had such a pleasant experience is the best we could have hoped for. We look forward to seeing you again soon. Best Romy

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