peter barron
The trip was excellent and surpassed expectations with accommodation, food, bikes and support all very good. Boat and bike were super responsive when we had to change our train tickets on way back as a result of later docking and were most impressive with refunding our costs. I very highly recommend boat & bike Peter Barron, Cape Town
Hi Peter, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Princess Katharina – it means the a lot to our entire team! We look forward to welcome you back on board.
Elfriede Hoogendam - Wind
The Danube boat and bike tour was very good. We only did not understand when and why the original itinerary was changed?
wow that you very much for your 5-star rating. We are very happy to hear that you enjoyed your boat and bike tour. We really appreciate that you leave a positive review. See you next time on board of one of our ships. Best, Romy
Marjoire Seipt
Overall the tour was quite good. The boat crew were so hard working. Some personnel could benefit from better or more experience or training. Better mapping for bikers would be a good idea. We needed a better overview of Wien and more detailed transportation information. (Just walk up the road a little way and it will all be easy from there is not good direction.) We were looking forward to the concert in Wien and were not disappointed with the performance however there were no programs and the conductor did not introduce pieces or soloists. Surely a program should have been available.
Hi Marjoire, Thank you so much for sharing your experience with on board of the Carrissima. We are very happy with your positive rating. Your feedback helps us improve our product for everyone. If you’d like to discuss how we could’ve made your experience better, please call us at +31 20 72 35 400 or send us an e-mail to [email protected]. We look forward to hearing from you! Warm regards, Romy
Michael Giuliano
The bikes were great, terrific boat, the staff was professional and helpful and the itinerary was a trip of a lifetime. Only a few minor criticisms: the food was often mediocre and occasionally not very good, the on board singer was rough, really rough; the daily directions for bikers were sometimes confusing, especially for English speaking guests (we (English speaking guests) discussed it numerous times). But other than those minor issues, we would go again in a heartbeat. It was fantastic.
Thank you for your wonderful review and positive rating and the feedback. We hope to be able to serve you again next time! Team Boat Bike Tours
Ashwini
Very well organised. The boat Swiss Crown is comfortable, and the catering was exceptional. Very solicitous staff. Jurgen was the team leader for the biking – good info but sometimes not terribly precise in English; best he uses photos to show turns on paths, etc. a few rainy days was not the tour’s fault, was good despite that!
Thank you very much for your review. How nice to hear that you had a nice time on board. Hopefully we'll see you soon, Team Boat Bike Tours
Barbara Ann Pronck
Great company and crew. Food good, rides well planned. Only complaint would be lack of a on boat and inadequate ac in rooms.
Tamara Searle
The boat that was my home for a week of boat/bike tour from Passau, Germany to Vienna, Austria, broke! The name of the boat that broke was called Arlene ll. So we had to hotel hop, pack and unpack our bag every day. It was hassle, stressful and made for a totally different trip. Our guide for the week was absent and not available for the entire week. We did not have daily briefings. We missed a lot of details, sights and previously scheduled events due to the confusion of hotel hopping, no briefing communication. Every hotel we stayed at served pork and potatoes for dinner, same meal for a week. It was unfortunate. I know it was not boat/bike fault for the boat breaking. A back up boat would of been a great option to have available to still experience what we all paid for. The Danube tour will always have a “hitch” in my memory. If your boat works, I am sure you will have a fabulous time!!
Barbara Ann Pronck
Trip was great as far as food, crew, and the rides chosen. My only complaint would be the lack of air conditioning on the boat. It was way too hot on boat after being hot all day. The cabins were supposed to have a but it was totally inadequate.
Craig Hughes
We had an excellent crew and tour guide. Attentive and friendly. Great accommodation, great food and great friends. The cruise and bike ride down the Danube from Passau to Vienna is very scenic.
KONSTANTINOS GKOFAS
Excellent cruise!
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