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Reviews

France: Provence – Camargue
24 Oct 2022

Mary Ellen Donovan

This proved to be a very well organized, but at the same time, relaxed tour, perfect for a very enjoyable vacation. It involved a surfeit of beautiful scenery linked with interesting historical sites. This, coupled with a terrific tour guide and boat staff, makes this a tour highly recommended for all.

Reply from Boat Bike Tours 25 Oct 2022

Hi Marry, Thank you very much for your very positive review and rating. These are lovely words, and we really appreciate you giving us this positive feedback. We look forward to welcoming you back on board again in the future. Best, Romy

24 Oct 2022

Sandra Lea Purcell

Friendly, helpful and knowledgeable staff. Accommodations were good, food was good and the tour guide (Hugo) went above and beyond to make the daily rides Informative and enjoyable.

Reply from Boat Bike Tours 25 Oct 2022

Hi Sandra, Thank you so much for such a lovely review and for taking the time to write it. We are glad you enjoyed your trip and guide, and we hope to see you again very soon. Best, Romy.

22 Oct 2022

Jennifer MacLeod

My Boat Bike experience in Provence was delightful. One of the outstanding factors was the onboard atmosphere created by the crew and guide. They were professional, upbeat, courteous, approachable and engaging. Attention to detail was good. The tour planning/itinerary was good and certainly captured the highlights of the region. Meals were well conceived and executed to give a taste of the area, and the amount of food presented was just right. Appreciated the flexibility regarding wines vs corkage. The cabins were smaller than expected, but adequate; the only downside was the poor shower drainage. Overall, a fun, easy-going experience.

Reply from Boat Bike Tours 25 Oct 2022

Hi Jennifer, Thank you for your review! Your feedback is very valuable and helps us to improve. We’re so happy to have you as a customer and look forward to welcoming you back on board. Best, Romy

20 Oct 2022

Kathy

Our trip in the Provence/Camargue region was truly a trip of a lifetime. Our tour leader was incredibly knowledgeable of the route and history related to this area. He was passionate in helping us understand political changes over the centuries. His energy and emotional caring for all of the members of the group was remarkable. The bike routes were skillfully chosen for safety and access to many beautiful sights. The captain, steward, and cook worked hard to create a beautiful and memorable experience for all of us. This is our third bike/boat trip in Europe and we are already planning for another. Thank you for giving us this wonderful experience.

Reply from Boat Bike Tours 26 Oct 2022

Hi Kathy, Thank you so much for taking the time to share your kind comments! We were very happy to have you as our guest and the whole team is very happy to have been able to make your stay comfortable and entertaining! Best, Romy

6 Sep 2022

Kenneth Kisinger & Janet Kisinger

Fantastic trip! The accommodations were OK and the guides were fun. Sara, the Chef, is out of this world! We enjoyed the trip immensely. It would have been nice to have guided trips into town each evening as we have done on other lines, but we figured it out as we went along.

Reply from Boat Bike Tours 21 Sep 2022

Hi Kenneth, Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about our Provance tour. I love reading that you found it a fantastic trip. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to our product management team to see if they could implement this change in the upcoming season. Thanks once again, regards, Romy

11 Aug 2022

NOLA William CHARLTON

The crew on the Caprice was excellent very friendly and professional. Only disappointment was the itinerary had to be changed a couple of times due to the hot temperatures and fires in the area. Our tour leader Makayla did her best to give us a great experience. Thanks for a good week.

Reply from Boat Bike Tours 22 Sep 2022

Hi Nola, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Caprice– it means a lot to our entire team! What a shame to hear that the route had to be changed slightly due to the heat. Safety comes first at all times, of course. We look forward to welcoming you back on board. Best, Romy

14 Jul 2022

Margaret Louise Grant

All was good. Our guide was not efficient at making sure all the cyclist were present before giving us a talk about local sites. Also there were times when we cycled against traffic on a very narrow street. I had a close encounter when a car clipped my handle bars. We all should have been walking on that particular narrow street. Other than that he was very attentive at meeting our needs.

Reply from Boat Bike Tours 21 Jul 2022

We are so sorry to hear that, that shouldn't happen! But we are glad to hear that you still enjoyed your trip. Hope to welcome you on board soon again! Team Boat Bike Tours

14 Jul 2022

Sally Blaser

Great bike tours. Highly recommend an ebike. Interesting sites. Good tour guide. Food on board by chef Irene was spectacular! She deserves 10 stars. The boat was very comfortable and clean. The cabins small but totally functional. The A/C in the cabins and the dining room/lounge was fine. A welcome respite from the extreme heat of Provence in July.

Reply from Boat Bike Tours 21 Jul 2022

Thanks for this beautiful review! How nice to read that everything has been so to your liking. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.

11 Jul 2022

Barbara

Excellent tour guide, fabulous meals, cheery crew, comfy boat. Very interesting part of France, wonderful rides on my ebike. Met some wonderful fellow travellers.

Reply from Boat Bike Tours 13 Jul 2022

Thank you very much for your positive feedback and your 5 star rating. We are very happy with this. We hope to welcome you on board soon again! Kind regards, Team Boat Bike Tours

7 Jul 2022

David Martens

This was not a Level 1 trip…..not terrible, but Level 2 would be closer to the amount of time we spent going uphill! :0)

Reply from Boat Bike Tours 23 Sep 2022

Hi David, Thank you very much for your feedback. I will discuss your feedback with our product team and maybe we can change the level of difficulty. Your feedback helps us very much to improve this tour. Thanks again, Romy

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