Carol
We had a little mishap with Mother Nature but the captain and crew made the experience of flood waters and evacuation of the boat easy. This is my third trip with Boat Bike Tours and I will definitely use them again. They are a great company!!
Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and liked the staff despite the circumstances. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Maureen mclafferty
The trip was excellent. The young chef did an amazing job with our dinners. The guides were informative, fun. and energetic. The entire experience was wonderful. A fantastic route through these wonderful little villages and towns. For me, it is the best way to experience Europe!!
We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! That sounds like you had a great time and we would be happy to welcome you on board again! Best regards, Boat Bike Tours
Lynda forbes
Pleasant, helpful staff. Loved the countryside and bike paths. The meals were lovely but too designer and not enough food, for some. It was Hot and they couldn’t turn on air. Hot tub was out of commission for the week.
Thank you for your feedback! We're glad you enjoyed our friendly staff, the countryside, and the bike paths. We're sorry the meals were not filling enough for some, and that it was hot without air conditioning. We apologize for the hot tub being out of order and are working to fix these issues. We hope to welcome you again soon for an even better experience.
Allyson Taylor
Everything about our trip was excellent. The guides were really lovely and knowledgeable and nothing was too much trouble for them.m the food was excellent and the staff were really amazing.
It's great to hear that everything about your trip was excellent! Wonderful guides, delicious food, and amazing staff - sounds like a perfect experience. Thank you for sharing your positive feedback! Best regards, Boat Bike Tours
Esther Elassiouti
I love the boat bike concept. I think the boat we were on did not have enough common space. The dining room barely fit the number of passengers and when all were on board there was not enough room for everyone to enjoy the deck/salon. The tour in Tier was terrible. The guide did not speak good enough English and tried to make so many jokes you couldn’t follow along with the point he was actually trying to make. Bikes, guides, staff and riding route were all wonderful. All the meals were good. Would have been better if bread and butter were served with the 1st course. All that being said. this was not my first trip with boat bike and I’m looking forward to my next one.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Tracy Pearson
The trip was wonderful. The tour guides were friendly and knowledgeable and safe. The food was amazing! This was our second trip with boatbike tours and we are already planning our next one.
We're happy that your trip was memorable and that you had friendly, knowledgeable, and safe tour guides. Your positive comments about the food are much appreciated. We're excited to have you planning your next adventure with BoatBike Tours already! We are looking forward to welcoming you again! Best regards, Boat Bike Tours
Paula May Moore
The extraordinary crew from Captain, chef, housekeeping, guide. All top notch. Comfortable cabin and dining room and deck. A welcoming atmosphere. The camaraderie of the crew was extended to the guests.
It's wonderful to hear that the crew, from the Captain to the chef and guide, was top-notch. Your appreciation of the comfortable accommodations and welcoming atmosphere is lovely. Thank you for your feedback! Best regards, Boat Bike Tours
Pamela Marjorie Stevens
A wonderful week . Staff friendly and helpful and went out of their way to assist .Guides Mary Ann and Hans were amazing .Dinners on board were lovely . Met lots of nice people . Would highly recommend this tour .
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Melissa Maffie
Everything about this vacation was great. The biking, the route and stops, the guides, the accommodations, the food, the other guests, all spot on!
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Steve McKee
The Boat and Bike program from Cochem to Metz exceeded our expectations. The crew was exceptional in providing personal service and attention to detail in all aspects of the program: the excellent food and gracious dining experience, the attention to cabin cleaning and creating a comfortable and clean environment throughout the boat, and just the helpful attitude whenever we had questions or needed anything. Our host, Anna, was on her first Boat and Bike trip as staff and was fabulous – she was always keeping an eye on everyone’s needs at meals and was always available at the bar; she also worked very well with our boat captain, cook and the rest of the crew. Emma, assisting Anna with housekeeping, was also gracious and attentive and did a super job cleaning and sprucing up our cabin while we were out riding during the day. In fact, the entire staff worked great together as a team! Out trip leaders Marianne and Hans were competent in all facets of the cycling experience and guiding us through the daily itinerary. I was impressed with their knowledge of the history, culture and key sites of interest in each of the places we visited along the journey. Marianne was especially outstanding in this regard. I would enthusiastically recommend each of them to prospective participants. A couple of recommendations: #1: Include during the orientation at the beginning of the trip an introductory exercise: Ask each person to state their name and where they are from. Keep it simple and quick. This should take no more than 10-12 minutes for a group of 32. Then ask the group at large if any have been on a previous Boat and Bike program and where it took place. This will allow newbies to know whom they might approach with questions or for information. #2: Don’t allow cyclists to ride across bridges on sidewalks at or above the street level while facing opposing vehicle traffic. There were two occasions when this occurred and I didn’t feel that this was sound safety protocol. Also, more explanation of what to expect at roundabouts, how to navigate them and who has right of way would have been helpful. In summary, we had a great experience with this high-quality company and will have wonderful memories for years to come. Thank you!
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours
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