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Reviews

De Willemstad
26 Aug 2023

Lynne

This was our first boat-bike trip and it was everything we imagined. We chose northern Holland because we wanted quiet, nature, small villages, and no crowds or city riding. We loved the mix of wooded paths, dikes, dunes, coastal routes and village roads. Every day was different. Most of the 90 passengers were Dutch or German and over age 60. Only a handful of kids onboard. Evenings were quiet, in the lounge or on the sun deck, and there wasn’t much to do but it’s a canal boat not a cruise ship and we were quite happy with that. Our twin suite was as spacious as a hotel room. Definitely worth paying a little extra. Also splurged on e-bikes because while the routes were mostly flat the winds were something else. Food was tasty and there was lots of it. We missed one port because a storm kept us from crossing the Ijsselmeer but went to a naval museum and submarine in Den Helder instead and were quite happy with our choice. Definitely one of our best bike trips and would recommend highly!

Reply from Boat Bike Tours 2 Nov 2023

We're happy to hear that your first boat-bike trip in northern Holland exceeded your expectations and provided the quiet, nature, and small village experience you were looking for. Your feedback about the accommodations, e-bikes, and the tasty food is much appreciated. Thank you for your recommendation, and we look forward to welcoming you back for more wonderful bike trips in the future! Best regards, Boat Bike Tours

10 Aug 2023

Customer

Everyone on the boat was efficient and friendly. The routes were enjoyable and generally easy to follow. The food on the boat was good. Our cabin was very clean and had a surprising amount of storage. The bikes were comfortable and in good shape. We appreciated the waterproof panier as we encountered quite a lot of rain. The only recommendation we have is that it would be nice to have a water bottle holder on the bike frame.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

25 Jul 2023

Reinder Boudewyn Verbeek

Seamless organization from check-in to check-out. Friendly helpful personnel all round!

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

24 Jul 2023

Bart Kooi

Overall just a great way to explore a part of the Netherlands. Friendly and helpful staff, good food and overall a wonderful experience.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

20 Jul 2023

Johan Carel Senekal

Exceptional experience, helpful crew,exiting holiday+activity combination

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

17 Jul 2023

Donald Keever

Trip of a Lifetime! From the moment you walk on the ship until you leave, the staff treats you like you are the only passenger. They are friendly, accommodating and very gracious. The food was excellent. The accommodations were not only beautiful, but pristine. The bicycle trips were the best of the best. We had so much fun. We will definitely be taking another boat and bike tour with this company! Donald Keever

Reply from Boat Bike Tours 18 Jul 2023

Dear Donald Keever, thank you very much for this wonderful review. We are really happy to hear that our tour convinced you so much! We are looking forward to welcoming you on board again!!

8 Jun 2023

Terry Rosier

Fantastic staff, wonderful food, beautiful scenery, good camaraderie amongst fellow travellers.

Reply from Boat Bike Tours 9 Jun 2023

Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience with our staff. We're glad that you enjoyed the delicious food and the beautiful scenery during your journey. It's wonderful to know that there was a good camaraderie amongst fellow travelers, making the experience even more enjoyable. We appreciate your feedback and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for more fantastic adventures! Warm regards, Julia from Boat Bike Tours

11 Oct 2022

Thomas Steffen

The food did not meet the expectations set by the first two cruises I took this year.

Reply from Boat Bike Tours 14 Oct 2022

Thank you very much for sharing your experience with us. We are very sorry that we did not meet your expectations. Your feedback helps us improve the quality of service for everyone. Best Romy

1 Oct 2022

Richard Nance

Great experience and would do it again. The only minor complaint I have is with the bicycle maintenance. That could improve.

Reply from Boat Bike Tours 27 Oct 2022

Hi Richard, thank you for taking the time to leave a review, your feedback is very valuable, it helps us to improve our standard of service. We look forward to welcoming you back on our tours. Best, Romy

24 Sep 2022

Cynthia DeHart

We had a wonderful time exploring Northern Holland on De Willemstad. The routes planned gave a good sampling of both large towns and countryside. The cycling crew were fantastic and their evening briefs on the next day’s excursion were very informative. The ship’s crew was professional, friendly and helpful. Accommodations were great as was food. The only thing I see that could use improvement is communication to passengers when a change in plans has been made because of weather. Rather than an announcement on a public address system, staff stepped into the dining room or salon to let people know. If you didn’t happen to be in one of those rooms, you were left uninformed about the upcoming changes. A public address would be much more efficient. That aside, everything was fantastic!

Reply from Boat Bike Tours 27 Sep 2022

Thank you for taking the time to write this post and rate us a 5 star rating. Your opinion is hugely important to us. We inform the tour leader on board that communication with guests about itinerary changes could be better. So that they can improve this. Thanks again so much for your review. Best, Romy

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