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Reviews

De Nassau
27 Aug 2020

Trine

I had a really nice week on De NASSAU. The bike tours were beautiful and the service on board and by the tourguide was excellent.

Reply from Boat Bike Tours 27 Aug 2020

Thank you very much for your 5-star rating! Team Boat Bike Tours

17 Aug 2020

bas van woerden

was een overall super trip. Bemanning byzonder behulpzaam en vriendelijk. Het eten goed verzorgt, lunchpakketten kon je naar wens aanpassen. Hut is goed, matras had wat harder mogen zijn, maar daar is overheen te komen. Elke hut eigen douche en toilet. Dagelijks worden de hutten schoongemaakt, bed opgemaakt en handdoeken , zo gewenst, gewisseld. Al met al een reden voor mij om dit vaker te doen. Jose heeft veel kennis en doet met liefde extra stapjes!! Onzettend bedankt allemaal!!

Reply from Boat Bike Tours 25 Aug 2020

Bas, wat fijn om te lezen dat je zo'n mooie fiets-vaarvakantie hebt gehad. Je lovende woorden zijn doorgestuurd naar Jose. We verwelkomen je graag een volgend keer! Team Boat Bike Tours

10 Aug 2020

Susie From Switzerland

We have traveled often in Holland on Boat and Bike tours. This was as wonderful as all, with good itineraries. It was self guided but with help if needed. Lovely. Food and cabins good and the crew friendly and very conscientious about distancing and Covid regulators. Bravo for hard work and a great experience!

Reply from Boat Bike Tours 25 Aug 2020

Hi Susie, thanks very much for your great words! We look forward to welcoming you again. Team Boat Bike Tours

7 Aug 2020

Liesbeth

Excellent road maps for biking the Hansa highligt trip. COVID-proof and GO FIT-proof.

Reply from Boat Bike Tours 25 Aug 2020

Thanks very much and what a nice wordplay :-) Team Boat Bike Tours

6 Aug 2020

Malcolm

Just back from the Hansa Highlights Tour on De Nassau . Thoroughly enjoyed it. The cabin was small but comfortable with a compact but more than adequate en suite. Food was excellent and the staff were helpful and friendly. Because my wife has a disability we took our own tandem but the crew were more than happy to accommodate this. The routes were well planned, scenic and managed by José on this semi guided trip. Highly recommended and looking forward to repeating the experience. Thank You Boat Bike Tours for a memorable holiday!

Reply from Boat Bike Tours 25 Aug 2020

How fantastic that you made this trip with the tandem and were both able to enjoy the beautiful tour! And of course it's always nice to hear that you would like to come back to us again. so let's say 'Tot ziens' Team Boat Bike Tours

3 Oct 2019

Laura Bethany Thomas

The boat was broke and we had no air conditioning in order to sleep well it did not cool off at nite the first couple of nites. They ran out of the wine I liked.

3 Oct 2019

John H

Beautiful clean rooms. Boat experience, food, bike and staff were excellent – ***. Biking information, nightly reviews, maps and app were very good guidance for our daily excursions thru the villages and towns of the Netherlands. Great experience.

19 Sep 2019

Donald Taves

Excellent family trip.

21 Aug 2019

Mr Paul Johnson

We travelled with Boat & Bike this year, doing the Hansa route, beginning and ending in Amsterdam. Was our first time cycling in The Netherlands, and we thoroughly enjoyed the countryside. If you’re a fair-weather cyclist like us, don’t be fooled by the flat landscape. The winds can be really strong, and arrive from nowhere. If we did it again, we would definitely go e-bike! Our tour guide was BRILLIANT (thank you, Paulette), and the crew of the MS Nassau really hardworking, and friendly. The food was quite exceptional! So why an ‘average’ rating? The website shows the ship having been recently refurbished, but not all of the cabins have. Ours was not, and we were at the stern end of the ship, trying to sleep with the noise and fumes from a generator, as only two of the seven overnight stops had on-shore power hookups. I slept hardly at all in 207, until we were moved for the last three nights. I noticed that some members of the crew had better cabins, and I felt that this should not have been the case. We’ve come away with some good and happy memories, but feel VERY STRONGLY that, if you know you need to generate power overnight AT ALL, that paying guests, on holiday, should not be placed in adjacent cabins. We’d go back to The Netherlands in a hearbeat, though, and this tour is a brilliant way of seeing the beautiful Hansa towns.

16 Aug 2019

Mrs Penrose

Nicely refurbished boat with a few teething problems that need sorting out. The styling of the ship is fresh and contemporary and the staff are all very friendly and extremely helpful at all times. I thank them for making our stay so good. The cycling was so enjoyable. Good clear instructions and we used the GPS app which really made it relaxing. Lovely countryside and towns to visit along the way. We cycled 50+ km each day which was easy for us as we paid extra for the very nice electric bikes. You can vary the assistance to your peddling so you can get a decent amount of exercise without getting exhausted after 6 days cycling. The bikes were brand new and in great condition. The staff were helpful if there were any adjustments needed. Unfortunately the saddles were the basic hard ones and after 6 days, even with padded shorts and my own padded saddle cover it was very uncomfortable. I really wanted to give 5 stars on my review but there were a few things that really need to be sorted to allow me to do so: Our premium double cabin had a bed which was raised too high even for someone who is 5’8″. The front edge of the bed had a wooden edge which was extremely uncomfortable to climb over. Needs a step or the wooden edge to be removed. However the mattress was very comfy and we slept really well. The shower tray was very shallow and the curtain didn’t keep the water in. The whole bathroom was really flooded every time we washed. Very dangerous and slippery. In addition the proximity of the basin to the toilet meant that it was an uncomfortable squeeze to get to. The windows were difficult to shut due to the plastic part in the frame being loose and difficult to clip the window into. There was often a smell of sewage in the corridor on the lower deck. Thankfully the rooms did not smell! The electrics needed attention. Our ceiling lights failed and the cabin air conditioning was intermittent. In the main salon the wall lights randomly flickered bright and dim which drove me crazy! Finally the food was not of the best quality. The breakfast was almost the same every day. It was missing good coffee (you had to pay for proper coffee at the bar) and bacon and pastries – the sort of indulgences you enjoy on holiday but don’t have at home! Dinner three course meal was uninspiring. The daily soup was EXTREMELY salty as was a lot of the food. The soup seems to just taste of salty stock and only changed colour each day but not flavour. The salad course was very bland and insufficient. One table spoon per person at most. Some of the main courses were tasty but the desserts were like school food. The live entertainment provided one night was not needed or required. It just made the ship very noisy and only a couple of people stayed to listen. Jose who was our cycle guide obviously cared deeply that everyone was looked after and enjoyed their trip. A really lovely lady who briefed us each evening as to the route for the following day. The only thing that might have made the briefing better was to have a few more photos of the recommended places to stop along the way so you could get more of an idea of where you might like to have your lunch. One finally thing: Almost all the guest were at or over retirement age and there were only 6 English speakers, the rest were German. We were a family with two teen children and felt out of place. On arrival we were allocated a table for the dining room with two Spanish speakers and were expected to stay at the same table every meal time. As only one of the Spanish guest could speak English it make meal times awkward. Would have been better to be at a table of just 4 or to have been able to mingle with other guests each evening. In summary, the cycling trip is really enjoyable the boat and cycles are of a good quality but there are a number of things which could easily be addressed to make it really worth 5 stars.

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