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Reviews

Netherlands: Southern Tour of Holland
12 Oct 2023

Lynn A., USA

Staff is wonderful, tour guides are knowledgeable and considerate, accommodations are great. It’s a wonderful way to see authentic countryside and culture. I look forward to doing several more such tours!!

Reply from Boat Bike Tours 13 Oct 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

2 Oct 2023

Brian Deutscher

All was good. Great staff on the boat. Would be a five out of five except they didn’t have our names on the passenger list at check in. They let us on anyway, with our paperwork. Also the lounge and the dining room got very warm when full.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

28 Sep 2023

Brenda Curran

Very organized! Accommodations on boat, even though small quarters worked well.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Ed

When we first boarded and met in the main room, it was way too hot to sit in there. I asked about turning on the AC, said it was because it was so hot outside. Hmmm, ok, next day it’s actually cold out, same thing. On our 4th day someone realized that there was a big door in front that could be open to cool it off!! Problem solved!

Reply from Boat Bike Tours 29 Sep 2023

Hi Ed, Thank you for your feedback! We appreciate you taking the time to share your experience. We apologize for the inconvenience you faced with the temperature in the main room during your stay. Ensuring our guests' comfort is important to us, and we understand how an uncomfortable temperature can negatively impact your experience. We're sorry for the confusion, and we're glad that the issue was eventually resolved when someone discovered that the large door could be opened for cooling. We will ensure that our staff is better informed about the available amenities and how to enhance our guests' comfort. Once again, thank you for your feedback, and we hope you were able to enjoy the rest of your stay with us. If you have any further comments or suggestions, please don't hesitate to share them with us so that we can continue to improve our services. We appreciate your choice to stay with us and hope to welcome you again in the future under improved conditions. Regards, Romy

26 Sep 2023

JennieMay Banks

The staff were friendly and helpful as were the tour guides The rooms had great storage space The breakfasts were excellent but could have had a better variety of cheese considering we were in Holland.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. We also appreciate your recommendation! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

22 Sep 2023

Heather

Thoroughly enjoyed our South Holland Boat Bike Tour with our group of friends. Biking was well organized. Ship was very nice. Suggest an extra bartender on during busy times (ie: when thirsty bikers return to ship). Istvan our bartender was wonderful handling it all. Very friendly and helpful staff on board.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. We also appreciate your recommendation! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

8 Sep 2023

Arielle DeBoer

The tour guides were friendly and approachable. The bike routes were well laid out and took us through the most beautiful parts of Holland. The food was amazing. The only change to suggest is the addition of face cloths in the rooms along with the bath towels and hand towels.

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear about your positive experience with friendly tour guides, well-planned bike routes, and amazing food. Thank you for your suggestions for improvements. We look forward to welcoming you on another adventure soon! Best regards, Boat Bike Tours

6 Aug 2023

Daniela Banks

Fun Bike Trip with a good mix between culture, nature, and very friendly Dutch people.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

5 Aug 2023

Belinda Naylor

The tour guides and boat staff were great. However, the boat was very understaffed. Some evenings it took almost two hours to receive dinner. Every night except the very last night they served the same side of the dining room first, meaning our side (English speaking side) had a long wait even to get a glass of wine. The food could definitely have been better, especially for non-red meat eating guests. The dining area and lounge were both very warm, despite the air being pretty cool out. Is there no air conditioning. Despite that, the boat was nice, especially our cabin.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

28 Jul 2023

D & L Evans

Staff were very warm, cheerful and helpful. Cycle guide leaders Peter and Andreas were excellent. Briefings informative. Cycling App very good. Maps excellent and easy to follow. Beautiful routes. Food was good. Bikes comfortable. Spacious and comfortable cabin Enjoyed the evening walking city tours in Rotterdam and Zaandam Really lovely holiday and would go again in a different location. Thank you

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

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