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20 Jul 2019

Rob

This was our tenth boat and bike trip in Europe and without doubt one of the best. On this occasion we travelled from Montargis to Paris on the Fleur. It is an excellent boat with comfortable air-conditioned cabins and nicely appointed lounge and dining areas. During mid-summer the advantage of having an air-conditioned cabin should not underestimated. On this trip the crew and guides were outstanding. Meals were imaginative anjd delicious reflecting the cuisine of the region we travelled through. The crew and guides dealt with the inevitable challenges that occur during a tour (eg a passenger experiencing a serious injury) in a professional and supportive manner. In fact, they went well beyond what might have been expected. There was an excellent rapport between crew, guides and passengers making this an outstanding trip in every respect.

20 Jul 2019

Gustav Rundgren

Excellent tour. The guide was exceptionel, very knowledgeable and friendly. Took care of everyone . The crew did there utmost for all the people onboard. It was a well planned tour, it can be recommended.

20 Jul 2019

Kristin Whitney

Fantastic way to see French countryside and towns. Very comfortable and very clean barge and great, friendly and knowledgeable crew. Bikes were well maintained. We had a fantastic time and would recommend to others – we will do another one!

19 Jul 2019

Leslie Watson

Moselle River on the Patria. The scenery was breathtaking and the riding flat and easy. The towns where we stayed overnight were wonderful. Accommodations were pretty good for the limited space. The food – especially the dinners – were exceptional. The only improvements I would suggest is to have drinking water available without having to pay 3.50 euros for a bottle, and to include the cost of bike insurance in the bike rental price. Would definitely recommend this Boat Bike Tour.

18 Jul 2019

Serenella Soldati

Our cruise along the Danube was fantastic! The ship was comfortable (even though the cabins are rather small, but they are cabins!), the crew and all the staff were efficient, smiling and kind. I had a special meal every day as I was the only vegan on board. We enjoyed the rides, which were extremely clearly explained by Andreas, not too difficult or too long. Andreas gave us useful tips on where to go, what to visit, where to stop. I strongly recommend a tour on this boat, really a five-star holiday for me!

18 Jul 2019

patricia robbins

We were disappointed in the unfinished quality of the room. I was injured by a toilet paper holder that fell off the wall and was only fixed when I found a carpenter working in the hall and asked him to fix it, after having mentioned it twice to the purser. The cabin air conditioning did not work we also told them about this. The lights in the salon were flickering constantly due to bad power at each meal. There was little information provided about the different sights and locales. We were hoping to be provided with much more support in that area. Instructions were vague for tours about each area. Perhaps there was more provided to the german guests, but the english speaking guests were left in the dark. The bikes were in great condition and Robb was fantastic at making sure all was in working order. Food service was very accommodating for dietary differences, although there was little variety in breakfast and lunch choices.

Reply from Boat Bike Tours 26 Jul 2019

Thank you very much for your feedback. The ship De Nassau was taken into service in June 2019. It soon became clear that not all installations on board were perfectly installed and some additional work had to be done, unfortunately also during your tour. The shipping company is aware of the flickering lights, which may be annoying. Also on behalf of the shipping company we would like to apologize for the inconvenience. We would also like to state however, that there were and are no security issues of any kind on the ship. Apparently, you did not have the opportunity to experience a well-organized tour with a good ship. However, we are very grateful that you acknowledge and mention the services by the crew and tour leader and the quality of the meals. We have sent you a direct e-mail to offer you a compensation. Thank you very much for giving us the opportunity to give our reaction to your feedback. We would be very happy to be able to proof, sometime in the future, that a cycling cruise with Boat Bike Tours really can be a fantastic and unforgettable experience, as many other guests state, e.g. on Trustpilot.

18 Jul 2019

Kristina Leslie

I thoroughly enjoyed this tour. Good guides, excellent meals and fun company. This was my third boat/bike tour and I have enjoyed them all. Manitoba to Venice, Aigues Mortes to Avignon and this one. The staff have always been friendly and helpful and FUN! I highly recommend this last tour. The others too!!!

18 Jul 2019

Julie

This really is the best way to see a country. The crew and guides on the Magnifique were helpful, friendly and experienced. Our cabins were good and it was great to come back to a three course meal each day. The cycling though was the best part. The routes were varied with interesting excursions like a Gouda cheese farm included. The bikes that were provided were also very good. We will definitely be thinking about planning our next trip in the near future.

18 Jul 2019

Carla Cioni

Everything was well organized. Excellent food, Nice trip. Superb guide Hugo.

18 Jul 2019

Chaya

It was a wonderful tour. The captain, the crew the Chef, the group – what a wonderful week. And the places we visit, the bike that were perfect. Also the weather love us

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