Ad en Jeanne van Gestel
Wij hebben vorige week een boat bike tour gedaan van Amsterdam naar Brugge. Het waren geweldige dagen. De crew op de boot was echt super, niets was hen teveel, het eten was iedere dag heerlijk, gemaakt door een hele aardige kok. Met de gidsen Peter en Marcel hebben we prachtige fietstochtjes gemaakt en kregen we veel informatie over de omgeving en stadjes die we bezochten.
Beste Ad & Jeanne, Hartelijk bedankt voor je positieve review. Wat fijn om te horen dat jullie het zo naar jullie zin hebben gehad aan boord van de Magnifique II. Ik kijk uit om jullie in de toekomst weer welkom te heten op een van onze reizen. Groetjes, Romy
Jane Harris
Wonderful trip based on: appropriate length of rides each day, great guides who made stops & explained the area, wonderful boat crew who were friendly & helpful, great food & drink. The barge was excellent: clean & comfortable. We loved it!
Hi Jane We’re so happy that you are pleased with your experience on board of the Magnifique IV. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy
Leonce Arsenault
This tour exceeded our expectations. All the crew were fantastic including the guides, the captain, the cooks and the bar staff. The food was amazing but the portions were way too big! Guides did a great job providing historical information on the sites.
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Magnifique IV– it means a lot to our entire team! We look forward to welcoming you back on board. Best, Romy
MARY-ELLEN ZEGERS
This boat/bike trip over exceeded our expectations. We were absolutely spoiled by the crew. Captain Chris welcomed all of us by introducing his crew. We knew then that we were in for an exciting week. Peter and Marcel led the bike tours each day. Both were fun, knowledgeable and went over and beyond to make our week memorable. Alf, served up amazing high end meals and his presentation and tastes were superior. Our rooms were comfortable, clean and more spacious than we expected. The meals and bar service were professionally served by Emily and Ingelbor. Overall, a definite 5-star experience! Can’t wait to start booking our next trip with this company!!!
Thank you Mary-Ellen for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us! I’ll let Chris, Peter, Marcel, Alv, Ingebrog & Emilly know from your positive review. Looking forward to welcoming you back on board again. Warm regards, Romy
Jennifer Loughran
Exceptional experience on Magnifique IV — the crew of Captain Henk/Hank, Guides Tom and Ronald, Chef John and crew members Albert, Deneek and Alexandria with A+/Top Notch. Loved the food prepared by Chef John and the cycling experiences. Highly recommend!
Hi Jennifer, Thanks for your review! I’m so happy to hear that you have enjoyed your tour on board of the Magnifiue IV . We love hearing from our guest and we’re always looking for ways to improve our product. I’ve passed your feedback to the crew – they’ll be thrilled that they were able to make your stay on board of the Magnifiuque IV exceptional. Hope to see you back on board soon! Warm regards, Romy
Cathy
I really enjoyed my bike and barge tour. The entire staff works so hard and goes above and beyond. The chef prepared wonderful meals and snacks. My only negative I wish the blankets for the beds were a lighter weight
Hi Cathy, Thank you so much for sharing your experience with us. We are extremely grateful that you took the time to send us your feedback about our Amsterdam to Bruges tour on board of the Magnfique IV. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the owner to see if they could implement this change in the upcoming season. Thanks once again and looking forward to hearing more from you. Best, Romy
Rowland
Well organised tour taking in beautiful cities of Antwerp and Ghent as well as Amsterdam and Bruges. Very comfortable boat with great chef and other staff including the tour leader who was enthusiastic and knowledgeable. Simple, reliable bikes. Good value. Countryside was more interesting than we had expected.
Hi Julia Rowland, Thank you very much for your positive review. How nice to hear that you enjoyed your trip from Amsterdam to Bruges so much. I look forward to welcoming you back on one of our trips in the future. Best, Romy
Gwen J.
This excursion was well co-ordinated, fun, educational, and energetic! Fred, our cycling guide, was very much in tune with his rider’s needs and levels of expertise, interspersing his knowledge of the areas with fun stops along the way. Our cook presented his daily menu with gusto and delicious fair. We had some warm, humid weather so some AC in our rooms would have helped. But we did have a fan and window. We enjoyed the comradery the smaller group and boat size, the Lena Maria, offered.
Hi Gewn, Thank you very much that you took the time to write such a positive review. We are extremely grateful that you send us your feedback about our Amsterdam to Bruges tour on board of the Lena Maria. I read through your feedback carefully, and consider your suggestions to be very insightful. I am pleased to tell you that the owner is going to install AC in all the cabins during the winter. I hope to welcome you back on one of our tours. Warm regards, Romy
Lawrence
Good tour leaders, barge and accommodations were fine, food was okay, not great
Hi Lawrence, Thank you so much for sharing your experience about the Fluvius, Amsterdam-Burges. Your feedback helps us improve our product and service for everyone. If you’d like to discuss how we could’ve made your experience better, please call us at +31 20 72 35 400 or send me an e-mail: [email protected]. We look forward to hearing from you! Warm regards, Romy
Rene
A great experience cycling between Amsterdam and Brugges. Well organized, freindly crew of the Lena Maria, knowledgeable and efficient. Meals were varied and sophisticated. Enjoyed touring the smaller towns and countryside. Many experiences we wouldn’t have otherwise had.
Hi Rene, We are incredibly grateful that you took the time out to share your feedback about your tour on board of the Lena Maria. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to welcome you on board again soon. Warm regards, Romy
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