Reviews

Magnifique III was in superb condition. The organization and planning of the tour was meticulous and all encompassing. The most differentiating dimension for me personally was the professionalism and customer service levels of the crew. It is without reservations I provide my endorsement.

Great trip! Loved the new renovations! Great food, lovely staff. The only thing I’d suggest is the ability to turn down the lights at night. The pot lights in the ceiling were quite bright at night…I pulled out a sleeping mask.

Great boat, crew and food Bikes are awesome Only problem was that for self guided riding the written directions did not provide enough information; they need to name more distances and landmarks at turns

My bike was in need of repair (saddle post did not stay in position). and was not adequately repaired until last day. Someone else’s bike was also in need of repair with regard to shifting.

Outstanding trip. We were well and comfortably taken care of by tour guide and boat crew. A 5 star vacation.

Great boat (Zwaantje) … great captain & crew … Very helpful, always smiling. Food was nice and hearty portions. Bikes were good and generally well serviced. Sadly, our guide was pretty much useless … nice enough guy, but it was obvious he hadn’t researched the route and he had little to add to our experience. The BoatBike navigation app worked well though. This was our 2nd Boat Bike tour – All said, I would definitely do another with Boat Bike.

This tour was excellent from start to finish. Great value for money. The hosts and guides were very helpful and friendly. The bike routes were very thoughtfully chosen. Food on board was excellent.

Very good tour. Boat was a bit spartan for me.

We enjoyed our trip – here is some advice: If traveling intercontinental arrive a day or two early to shake off the jet lag. The food is very good, recommend that you are very specific with likes and dislikes on the pre-cruise questionnaire. Chef Frank prepared dishes with lots of flavor from garlic, cilantro, curry, mushrooms, chorizo etc. We were delighted. Rooms are small of course, pack light. There are racks for drying laundry on the deck. Bikes are well maintained and easy to ride. This is not an itinerary for a novice rider. You should be ready for long climbs and steep downhills. Totally worth it. This s a trip for people who are social, low maintenance, and willing to work through language differences to get to know their fellow passengers. There is a selection of board games and playing cards aboard for after dinner entertainment.

We were extremely happy with the service that we received from the Boat’s Captain and crew of the Zwaantje. Unfortunately, the same cannot be said about our Tour Guide, Geert. From the first day of the tour we found him to be inadequately prepared on the City (Paris) we were visiting. As most of the passengers had already been to the Eiffel Tower, Arc de Triomphe etc, Geert suggested a tour of 3 parks which he advised he had visited in advance and would show us some interesting architecture and historical buildings. Unfortunately, Geert had us all buy the wrong train tickets and got lost several times which resulted in our spending a large proportion of the day in the Metro stations and arguing with the train staff over the tickets purchased. The parks were nothing special and there was not much to see which resulted in the Sunday in Paris being a total waste of time. I still don’t understand why the Sunday cannot be a cycle day from Paris to Lagny-sur-Marne or even a portion of this – we could spend the morning on the boat and start cycling from outside of Paris. Geert’s favourite sentence during the week was “they will be closed” – he was not open to suggestions to phone ahead and check, or to stop into the villages that we cycled through. He was only interested in stopping for lunch and at the booked Brie tasting and Champagne tasting. The two restaurants that he said he had phoned ahead to make arrangements that we could stop for coffee / lunch were closed when we arrived. He was constantly getting lost, even on leaving the boat on the one morning he took the wrong route. When we entered the Champagne region and cycled past open Champagne houses which had signs outside saying “Accueil” or “Ouvrir” he did not wish to stop saying “they wont be open”, and when I explained that on a previous trip to Champagne that we had received welcome from Champagne houses like this, he proceeded to argue saying, “clearly you think you know more than me”. This resulted in our cycling on our own for a majority of the route (i.e. without Geert) and yes we did stop at champagne houses who welcomed us very warmly. Geert told us about the Museum of Jean de la Fontaine in Chateau-Thierry as a place of interest, but when we wanted to go there he told us they would be closed. Once again, we went to the museum which was open. In closing, we were very disappointed that Boat Bike Tours would use a tour guide who had very to little (almost no) knowledge of the area, and one that is confrontational and obstinate. This was our third Bike and Barge tour, and the second with Boat Bike Tours, and we have never experienced anything quite like this. It is due to Geert’s poor behaviour that I do not feel I can rate the trip higher than 3.