Reviews
Po
Good food, fun cycling routes on well maintained bikes, staff welcoming and friendly and cabins clean and comfortable. Only downside is the difficulty in getting to and from Passau.
Thank you for your feedback! We're glad you enjoyed the food, cycling routes, and the comfort of the cabins. We appreciate your comments about the accessibility of Passau and will take this into consideration. We hope to see you again for another enjoyable trip. Kind regards, Boat Bike Tours
John
friendly crew and great service. clean and all very nice. the food on the boat was very good. lovely breakfasts and evening meals. a good mix of cycling and travelling on the boat. it was a lovely week
Thank you for your kind words! We're delighted to hear that you enjoyed the crew, services and food. It's wonderful to know that the mix of cycling and boat travel made for a lovely week. We hope to welcome you back for another great experience soon. Kind regards, Boat Bike Tours
Jennifer L
We had 2 great tour guides that were genuinely friendly, caring and willing to provide information and help at all times. The whole crew were excellent too, especially the chef. I enjoyed every dinner he prepared.
Thank you for your wonderful feedback! We're thrilled to hear that our tour guides and crew, especially the chef, contributed to your great experience. We're glad you enjoyed the dinners and felt well cared for throughout your trip. We look forward to welcoming you back for another fantastic journey. Kind regards, Boat Bike Tours
wendy
We had a fantastic experience on the Bike-Boat tour from Amsterdam to Bruges. The Magnificent 2 was very comfortable, excellent meals were served and cycling through tge Netherlands into Belgium is a great way to see the country. What made the experience very memorable were our incredible guides-Tammy and Burt!!
Thank you for your nice review! We're thrilled to hear that you enjoyed your tour from Amsterdam to Bruges. It's wonderful to know that the tour guides made your experience memorable. We look forward to welcoming you on another memorable adventure soon. Kind regards, Boat Bike Tours
SSC
This is a wonderful tour! Our only issue was that there was no hot water for two days on the boat. The biking, accommodations, food and guides were amazing!
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the biking, accommodations, food, and guides. We apologize for the inconvenience of the hot water issue and will address it to ensure a better experience in the future. We hope to welcome you back for another amazing tour. Kind regards, Boat Bike Tours
Valerie Pouliot
The boat was clean and the service on board was very good. The food was good and the guides were excellent–we have no complaints there. However, we were very disappointed with the fact that there seemed to be very little sightseeing built into the itinerary. As a cyclist, I never imagined that we would essentially be taking an entire day to cycle (on average) 50 km. If we had known that we would be spending the entire day on the bike, I don’t think we would have rented the omafiets; they are not great bikes to ride in general. From the second day of riding on we decided to self-guide, and that worked better for us, but the tools provided were not sufficient to even change a flat. A little more sightseeing was built into the daily program once we crossed into Belgium, but it still seemed inadequate. I think it would be useful to include time frames on the description of the itinerary, so that it is clear how much free time you will have to explore the towns or attractions on the way. (For example, 52 km, riding from 9 a.m. to 4 p.m.). Also, we had no hot water for two days, both of which were rainy. It was very disappointing not being able to take a hot shower on those days. The problem was eventually fixed but it definitely lessened the experience.
Hi Valerie, Thank you for your valuable feedback about the Amsterdam to Bruges premium tour on the Magnifique II. We are glad to hear that you were satisfied with the cleanliness of the boat, the service on board, the food and the guides. We are sorry to hear that the number of sights in the itinerary was disappointing for you and that the long bike rides did not meet your expectations. Your suggestion to include timetables in the trip itineraries to make it clearer how much free time there is to explore the cities or attractions along the way is very helpful. We will certainly consider this in future trip descriptions. We also regret that you had problems with the bikes and that there were insufficient tools to fix a flat tire. We will make sure that adequate tools are available to all guests in the future. Finally, we sincerely apologize for the inconvenience you experienced due to the lack of hot water. We understand how important a hot shower can be, especially on rainy days, and we will do our best to ensure that such problems do not recur. Thank you again for your feedback. This helps us to improve our services and provide a better experience for our guests. We hope that, despite these problems, you still had some great memories from your trip. Warm regards, Romy
Kathleen McCool
Great trip from start to end! I’d go again in a heartbeat!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you had a fantastic trip. We look forward to the opportunity of welcoming you back for another great adventure. Kind regards, Boat Bike Tours
VÉRONIQUE MARCELLIN
Great time on bike ( itinary + cultural explanations by the guide ) but also on board : very comfortable and convenient cabin and excellent cooking !
Thank you for your positive review! We're delighted to hear that you enjoyed both the biking with cultural explanations and the comfort of your cabin, as well as the cooking on board. We hope to welcome you back for another memorable trip soon. Kind regards, Boat Bike Tours
Renee Hudson
We thoroughly enjoyed our trip; the boat was comfortable and the staff welcoming and helpful. Our guides were informative about each day’s ride. The meals exceeded our expectations, with creative dinners on several evening. When rain kept all of us on board one day, the guides shifted to provide activities upon reaching our destination for the night. The electric bikes made it easy for all in our group to complete the “long” rides each day.
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the comfort of the boat, the staff and the guides. We look forward to welcoming you back for another great adventure. Kind regards, Boat Bike Tours
Michelle Inserra
The trip was a lot of fun. The bikes were in great condition and the rides were lovely with beautiful scenery around each turn. The only problem we encountered was the air conditioning on the first day and the last few days wasn’t operating correctly and it was uncomfortable.
Thank you for your feedback! We're delighted to hear that you enjoyed the rides and scenery. We apologize for the issues with the air conditioning and will address it to ensure a more comfortable experience in the future. We hope to welcome you back for another enjoyable trip. Kind regards, Boat Bike Tours
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