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Reviews

Netherlands & Belgium: Amsterdam – Bruges Premium
30 May 2022

Mike R.

4.5 stars We enjoyed our trip on the Princess Royal. The tour guides, Arnie and Corrie, were great. The food was excellent. We lucked out on weather and only had to shorten the bike ride on 2 days by only a couple of miles. Only down side was not a lot of storage in stateroom and soft drinks not part of mealtime.

Reply from Boat Bike Tours 22 Jul 2022

Thank you for the review and the feedback. We are glad you enjoyed your trip. See you soon, Team Boat Bike Tours

28 May 2022

Linda

The entire experience was fantastic but special recognition should be given to the wonderful crew. Their patience and positive attitude was amazing. We were surprised at the spacious rooms and the comfortable bikes. And of course, the meals were delicious and varied- kudos to the chefs!

Reply from Boat Bike Tours 22 Jul 2022

Thank you so much for the positive review. We are more then happy that you liked the trip so much. See you on board, Team Boat Bike Tours

28 May 2022

Greg

We recently enjoyed the Amsterdam to Bruges boat/bike trip. The trip itself was excellent. Great crew, lovely cycling along flat routes and great scenery. I would recommend this trip. However, the office staff was very difficult to communicate with. A month before our trip I decided to switch to an e-bike due to an injury. I contacted the info email and heard nothing for weeks despite repeated emails. I finally found the name of someone who worked there and got some results but I don’t think this company even looks at the info email. In addition, our trip was cancelled at the last minute due to engine failure. We were notified by email which we received as we were heading to the airport! Contacting us by phone or text message would have been better. They weren’t very useful in helping us find an alternate trip either. I found a new trip myself and luckily there was room on it.

Reply from Boat Bike Tours 23 Sep 2022

Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about our customer service team I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the team to see if they could implement this changes in their work flow. Thanks once again of sharing your experience. Warm regards, Romy

28 May 2022

Jim Yagow

Very fun and interesting tour. Love the small size group. Enjoyed the bicycle rides through the country and small villages.

Reply from Boat Bike Tours 22 Jul 2022

We are glad to hear that you enjoyed your trip so much! See you soon on board, Team Boat Bike Tours

26 May 2022

Winson T

The tour was great. The crew and the service provided were very excellent. The guided route was beautiful and scenic. The bicycle and the support were adequate. The only complaint I have was the cabin being too dark and cramped. My overall experience with boatbike tour was very positive. If the opportunity avails, I will book another tour with them.

Reply from Boat Bike Tours 22 Jul 2022

Thank you so much for your review. We are happy to hear that you had such a nice trip. We would be happy to help you choose your next boat bike tour!

26 May 2022

Robert

Well organized, beautiful scenery, comfortable accommodations, friendly and interesting staff and terrific food. One person in our group described the trip as “absolutely the best trip of my life.” Would HIGHLY recommend.

Reply from Boat Bike Tours 22 Jul 2022

Wow, we are so glad to hear that! Thank you so much for the positive review. We are looking forward to welcome you on board again soon! Team Boat Bike Tours

24 May 2022

Brian Skittrall

Had a great week on the Princess Royal as an emergency replacement of a trip on the Fluvious which was suffering mechanical issues. Boat and staff were all excellent

Reply from Boat Bike Tours 25 May 2022

Hi Brian, Thank you for your great review and positive rating. How nice that you enjoyed yourself despite the fact that your original booked trip aboard the Fluvius was unfortunately cancelled due to damage to the ship's engine. How nice that you accepted the alternative that was offered to you and that you liked it so much. Thank you again for your review and we look forward to welcoming you on your next boat and bike tour.

23 May 2022

Stephen Garrard

What an amazing trip. It was truly fun, and all of our friends thought so too. Like almost 30 of them. The crew, from captain to chef to our guides, are now friends. They have a place to stay if they ever come to USA.

Reply from Boat Bike Tours 25 May 2022

Hi Stephen! Great review Thank you very much! We will inform the crew on board that they are welcome to stay with you in the USA. Maybe a nice idea for a team outing :)

22 May 2022

Darryl Branting

Loved almost every aspect of our tour; the touring, the routes, the ship, the accommodations, the food, and especially the service. All exceptional. It was better than I expected, and I expected a lot. We’d love to do it again. My only complaint is they did not have an ebike to accommodate my wife’s short legs. She had to ride a kids’ bike with smaller wheels and wider tires, which made it almost impossible for her to keep up with everyone, especially the ebike riders.

Reply from Boat Bike Tours 25 May 2022

Dear Darryl, Thank you very much for your positive review. How nice to read that the tour you took aboard the Magnifique II was so enjoyable. Just a tip for you future bookings, I see in your booking that you had booked two normal bikes. I would like to recommend that for a future booking you indicate early that you would like to book eclectic bikes. We find it important that everyone has a suitable bike and therefore we advise our guests to indicate at the time of booking what your height is and whether you want an e-bike or a normal bike. This way we can make a good estimate of what needs to be brought on board that week. It's nice to hear that although there was no suitable e-bike for your wife, you both had a great time on board. We hope to see you again, regards team Boat Bike Tours

22 May 2022

Carol

The boat, the crew, the food! All fantastic!!! I would recommend anyone to put this on their bucket list!

Reply from Boat Bike Tours 25 May 2022

Thank you for your positive review! It makes us very happy! We hope to see you again, regards team boat bike tours.

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