24 May 2017

Party Gragtmans

Really great trip. Excellent guide, super staff, new very comfortable boat with a very responsive crew.

Reply from Boat Bike Tours 21 Jun 2017

Thank you very much for your feedback on the cycling cruise from Amsterdam to Bruges on board the Magnifique II. We are pleased to hear your group had such a great time. Did you know there is new Magnifique - the Magnifique III - under construction? This barge will be ready to set off on her first journey in just a few months' time. The Magnifique III will be sailing between Amsterdam and Bruges but will also be sailing our new tour "The Best of Holland". On our website you can read more about this new tour > https://boatbiketours.com/boat-bike-tours/netherlands/best-of-holland/ and via our Facebook page you can stay informed about the construction process of the Magnifique III. We hope to welcome you again on board of one of our tours!

23 May 2017

Jeanette and Arthur Odgers

An awesome experience. Great boat, great crew, great tour guide.

Reply from Boat Bike Tours 21 Jun 2017

Thank you for your feedback on the cycling cruise from Bruges to Amsterdam on board the Magnifique II.

23 May 2017

Yvonne Lim

It was a wonderful trip despite realisation that the cycling expected of the trip was beyond what w could manage. After one cycling journey, it was boat and bus/train instead and we saw as much without the stress of cycling, We lacked confidence cycling with water (canals) on one side and traffic on the other and also was not competent on the bike which we found rather heavy as we were small built. But no regrets joining this trip still because we met many interesting people passionate about cycling and we could see that they enjoyed every journey thoroughly! The tour leaders were very helpful and provided suggestions for alternatives at each place the boat stopped. The crew were fantastic and we enjoyed every meal! Kudos to the chef, service staff and all the people behind the scene who made our trip memorable!

Reply from Boat Bike Tours 21 Jun 2017

Thank you for reviewing our Grand Tour of Holland on board the Angela Esmee. This tour is classified as 'easy', because most of the way is over flat paths, so suitable for all cyclists, from very experienced to beginners and recreational cyclists with a basic level of fitness. We are really sorry to hear you were not confident enough to cycle this tour, but gladly you found a way together with the tour leader and crew to make this a wonderful and memorable trip.

22 May 2017

Andrew and Larraine Kelsey

Fabulous holiday with fantastic staff and crew. Beautiful countryside with excellent pathways for biking.

Reply from Boat Bike Tours 21 Jun 2017

Thank you very much for this positive review of our Northern Tour on board the Angela Esmee!

21 May 2017

Doug T.

Without exeception crew were friendly and professional. Daily itineraires were well planned and accessible. Food was exceptional. Wine selection could have been better; otherwise everything was superb.

Reply from Boat Bike Tours 21 Jun 2017

Thank you very much for your feedback. We are very pleased to hear you had such a great time on board the Magnifique II from Bruges to Amsterdam. We hope to welcome you again!

18 May 2017

Barbara & John Baron

This was truly a well-organized, fun, comfortable and enjoyable way to view Belgium and Holland. Biking through the countryside as well as small and large towns with Tom as our guide gave us a perspective we couldn’t have achieved on our own. My husband used a regular bike and I had an e-bike. (I had it soooo easy!) The food was superb and all the staff were helpful and professional. Chef Alv’s dinner presentations were exceptionally delicious and his descriptions were as entertaining as Tom’s wit during the daily briefings. We and our friends had a wonderful time.

Reply from Boat Bike Tours 31 May 2017

Thank you very much for your review. We are very pleased to hear you had such a great time on board the Magnifique II from Bruges to Amsterdam. We will forward your compliments to the crew!

17 May 2017

Elo Jacobsen

I was on a Tulip tour onboard MAGNIFIQUE 02 – 06 April 2017. It was a nice trip. There were good bikes, and we saw what we came for – tulips. But it was an ordinary tour, not Luxury. Onboard I made a suggestion to change the program one day, and the guide made laugh of me and said it would not be changed. The captain said that it not give any problems, but the guide would not change the program. Instead of going by bus to Amsterdam from Aalsmeer Flower Auction, I suggested we could return to Magnifique in Haarlem and sail to Amsterdam. Many of the other guests said it was a good idea, but the guide said NO, so we took the bus – in rush hour to Amsterdam – drive – stop – drive – stop, bad decision, we could have had it all – the auction, a cruise from Haarlem to Amsterdam and the days ride, not good. The Boat-Bike Tour don’t have an environmental policy; I saw the cook throwing banana skin, orange peel, and the top of a pineapple, into the canal. Later he threw bread in the water too, I suppose that the birds would eat it, but what the bird’s don´t eat – the rats will. Not good. In the brochures it says that it is a Luxury Cruise, but in my eyes luxury is more than a good bike and nice rooms. Even though I every evening said my room number, they didn’t know how much I had been drinking when I should pay – very unprofessional. Luxury – is also professional service. The crew was sweet and helpful, but it was not LUXURY they delivered, so I would say it was an ORDINARY CRUISE. The entire cruising was of 1½ hour, the first evening from Amsterdam to Zaandam; that was all; it is not BIKE and BOAT TOUR, but BIKE or BOAT TOUR. I have send these issues to the Boat-Bike Tours more than a month ago, but I have not heard anything from them, I would like to hear their meaning before sharing my experiences on TRUSPILOT, but they have not answered my mail, only with a short “thank you, we will answer you no sooner than Wednesday” – not professional. I had more issues, which I have send to Boat-Bike Tours, but I will stop for now.

Reply from Boat Bike Tours 31 May 2017

Dear Mr Jacobsen, We are sorry to hear that you were not satisfied about the Tulip Cruise that you booked in April.The reason why we had to change plans was – as you wrote – a damaged bridge in the western part of Amsterdam, making it impossible for the ship to sail from Oude Wetering / Kudelstaart via Aalsmeer to Amsterdam. Our company (not: tour leader Tom) decided that – as the majority of guests travel to see the mentioned highlights and enjoy cycling – we had to set up an alternative which kept all mentioned highlights in the program and would offer similar cycling tours. The result was that the amount/time of cruising unfortunately would be diminished as a result of this. In April we had 3 ships on this tour, departing on subsequent days, so we had to find a solution that would fit to all tours. I would like to state the following as well: 1. it was our company that made the decision to do it this way, not tour leader Tom. 2. In retrospective, I would have wished that we would have made a written statement about the problem with the bridge, the blocked canal and about the solution that we have chosen, and that we would have distributed this statement during the Tulip tours. However: originally, when the bridge was damaged, it looked like a problem that would be solved within just a few days. In the end we were faced with a problem that lasted for more than 3 weeks… We can only apologize for this. We have sent your feedback in full to the captain of the barge and the tour leader: your remarks are highly appreciated. Thank you very much for sharing your experiences and opinion with us!

15 May 2017

John and Ann Smereczniak

We had a fantastic experience aboard the Fluvius! The entire crew and captain were top notch; personable, accommodating, knowledgeable. The barge itself was just right…comfortable, spacious, smooth riding. Bikes were so nice we took pictures of the brand and gear brand. We also stepped up to ebikes after the first day of 38 miles and 28mph headwinds…we are not cut out for that much work! The other people in our group (all ages and sizes…34 of us all together) managed just fine. I think about 5 of us ended up with ebikes, which you still need to pedal but they just give an assist so it’s a workout but do-able. Can’t wait for our next bike trip!!

Reply from Boat Bike Tours 18 May 2017

Thank you very much for writing this review. We are really pleased to hear you had such a fantastic time on board the Fluvius from Bruges to Amsterdam. Also really nice to hear you are so enthusiastic about the bicycles on board! We hope to welcome you again.

11 May 2017

Russell Russell and Leilani Cooper

Super Fun, well organized, the crew was great and our guide (Tom) was very patient and did a great job.. I would do it again.

Reply from Boat Bike Tours 18 May 2017

Thank you for your feedback on the cycling cruise from Amsterdam to Bruges on board the Magnifique II. We will forward your kind words to the crew and tour leader Tom. We hope to welcome you again!

10 May 2017

Deborah Smith

The Magnifique II is a lovely barge with excellent accommodations. The cabin and bathroom are spacious and well-designed with plenty of storage. Meals were inspired, considering the limits of the galley. We were amazed at how hard working and flexible the crew were, and so very caring. (The captain carried our bags to the taxi). Tour guide was excellent with a multilingual sense of humor. Liked the bike routes and scenery; found the bikes too heavy and limited by just 7 speeds.

Reply from Boat Bike Tours 11 May 2017

Thank you for writing this review. We are really pleased to hear you had such a wonderful time on board the Magnifique II.

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