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13 Jul 2024

AW

Wonderful group experience with Boat Bike! A shout out to our captain Coba, our guides Hans & Laura, our chef – Lesley, Matje & Tomek. They went above and beyond in so may ways. Special decorations for Canada Day and an anniversary celebrations, incredible meals and snacks. Great guided tours by Hans, just an amazing trip all around. Thank you for everything!

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic group experience and appreciated the staff on board. It’s great to know that the special celebrations and incredible meals made your trip memorable. We hope to welcome you back for another amazing adventure! Kind regards, Boat Bike Tours

12 Jul 2024

USAndrea

The scenery, and recommendations for cafe’s, wineries, architecture and shops along our routes were wonderful!! We usually had ample time to bike and sight-see, but there were a few times when the trail wasn’t clearly marked and some people in our group took an incorrect turn which reduced the amount of leisure time available on our rides. The APP was not very helpful b/c it did not show street names. In the US, we are accustomed to better apps and better road markings. Also, I was told that an ebike would not be offered for me since I am only 5’0”. But as it turned out, there WAS an ebike avaikable that fit me (but I had to request it on day 2 after I hurt my back on the first day). This availability could have been more proactively communicated. The cycling on the last day was TOO MUCH. There was nothing of great interest to see on the last 20 miles of the trip and it was an extremely hot day! (The first 10 Miles were fabulous Krems – Durnstein)!! Recommend the boat to pick up riders much closer to Durnstein). The recommended bike tours in the cities were VERY GOOD and those guides were extremely knowledgeable – kudos to them! Boat accommodations were very nice. Cleaning, cooking, wait staff and entertainment staff did an absolutely fabulous job! However, the air conditioning failure in the dining room (table 24) was totally unacceptable. Staff should have rotated who sat there each night or served us first (vs last) so we didn’t have to wait in the horrible hot corner. Fans were brought out on the last evening, which helped, but then other tables felt they needed the air (when they had NO IDEA we were boiling in the corner). I would have preferred to eat in the lounge as an accommodation. That said, we very much enjoyed the breakfast buffet and ability to pack our lunches for cycling. Based on the casual nature of this cruise, I would recommend a dinner buffet as well. There is much disparity between what the Germans preferred vs Americans, and this would let people choose what they wanted. The fancy, multi-course meals were out of character for the type of cruise and the food was not much to our liking. Desserts were always stellar! The crew who shucked our bikes every day should get special mention! They did a great job which was hard work and rather thankless.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your detailed feedback! We're glad you enjoyed the scenery, recommendations, and guides. We appreciate your input on the app, bike availability, and the final day's cycling route and conditions. We’re also grateful for your positive remarks about the crew and their hard work. We hope to welcome you back for another enjoyable experience. Kind regards, Boat Bike Tours

12 Jul 2024

Heather Duncan

The food was great. Needed a facecloth as part of the towel package.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your feedback! We’re glad you enjoyed the food. We appreciate your suggestion and will take it into consideration. We hope to welcome you back for another great experience. Kind regards, Boat Bike Tours

12 Jul 2024

Ruth

We thoroughly enjoyed our Boat and Bike tour from Maastricht to Amsterdam. Our guide led us on daily trips through lovely towns and the beautiful countryside, providing interesting cultural and historical information and stops along the way. All of the staff were very friendly and made sure everyone on board was well accommodated. The food was delicious, and our chef took great pride in providing an interesting menu throughout the trip. We enjoyed spending time with new friends from different countries, along with the several friends we were traveling with. I have recommended a Boat and Bike trip to many people since our return!

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you thoroughly enjoyed your Boat and Bike tour. It’s great to know that the guide’s cultural and historical insights, the staff, and food contributed to your memorable experience. We’re delighted that you’ve been recommending us and hope to welcome you and your friends back for another fantastic trip. Kind regards, Boat Bike Tours

11 Jul 2024

Frank M.

Everything was excellent from the staff to the boat, to the cycling and to the food. The small group on the boat made for an intimate and relaxing experience. I can’t think of much I would change. The one suggestion I have is to provide a little more information as to when and why the cycling itinerary is changing on certain days.

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your feedback! We’re delighted to hear that you enjoyed the staff, boat, cycling and food, and that the small group size enhanced your experience. We appreciate your suggestions. We hope to welcome you back for another tour. Kind regards, Boat Bike Tours

11 Jul 2024

Ruth Jones

Everything about our recent Boat/Bike experience was A-one! The boat, cabin, crew, bikes, food, all of it: Great. We’d do it again in a heartbeat!

Reply from Boat Bike Tours 2 Aug 2024

Thank you for your fantastic feedback! We’re thrilled to hear that everything about your experience was satisfying from the boat and cabin to the crew, bikes, and food. We’d love to have you back for another great trip anytime! Kind regards, Boat Bike Tours

11 Jul 2024

Stephen Ward

From the moment we were welcomed aboard the Flora, we felt comfortable and cared for. Well organised with excellent communications (to cope with different languages), nothing was too much trouble for the captain, cook, crew, or tour guide. It was a real pleasure and I hope to be able to repeat the experience again (and again)!

Reply from Boat Bike Tours 5 Aug 2024

Thank you for your wonderful feedback! We’re delighted to hear that you felt comfortable and cared for on board of the Flora. It’s great to know that the organization, crew and tour guide met your expectations. We look forward to welcoming you back for another amazing experience (and again)! Kind regards, Boat Bike Tours

11 Jul 2024

Jane Mather

There was good communication from the company before the trip to help us prepare and plan approriately. Questions were answered in a friendly & timely manner. Rules and expectations were always clear and specific. Everything aboard the ship was as described. There were no unexpected changes or surprises. The ship crew was friendly personable & and accommodating. Meals were very good and healthy. Plenty of food to satisfy us after a day of riding bikes. Accommodations were comfortable even though the cabins and the common areas are tight. We are used to air conditioning and were concerned about cabins being too warm for sleeping. Fortunately, the unusually cool weather kept sleeping temps bearable. My electric bicycle worked great and made riding in the windy weather a “breeze”. Our tour guide was fabulous. Tami is very personable, positive and accommodating and a wonderful leader. she was clear and specific about the daily rides, yet also open to input from the group. Her enthusiasm kept the group happy and motivated. This was an all around great trip and I would definitely do another trip with this company., and especially with the group guide.

Reply from Boat Bike Tours 5 Aug 2024

Thank you for your detailed and positive feedback! We’re delighted to hear that the communication before the trip was helpful and that everything aboard the ship met your expectations. We look forward to welcoming you on another trip with us in the future! Kind regards, Boat Bike Tours

10 Jul 2024

Christine Dodds - Via Maritime

The ship exceeded expectations with very comfortable rooms, good size dining and sitting areas, and a wonderful sun deck. Crew were fabulous, guides kept us safe and entertained. A great package deal!

Reply from Boat Bike Tours 6 Aug 2024

Thank you for your excellent feedback! We're thrilled to hear that the ship exceeded your expectations. Our crew and guides are delighted to know they contributed to your wonderful experience. We hope to welcome you back for another great trip! Kind regards, Boat Bike Tours

10 Jul 2024

customer

As always, they ran an excellent and well organized program. Wonderful cycling, gorgeous scenery, fantastic city tours, and service with a smile. They did a great job of providing vegan meals for us.

Reply from Boat Bike Tours 7 Aug 2024

Thank you for your kind words! We're delighted to hear that you enjoyed the cycling, scenery, and city tours. Our team is especially pleased to know that you appreciated the vegan meals and the service. We hope to welcome you back for another adventure! Best regards, Boat Bike Tours

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