jonathan haley
Lots of action and great food on the ship
Thank you for your feedback! We're glad you enjoyed your experience with us. We hope to see you again for another exciting adventure. Kind regards, Boat Bike Tours
Patrice Tabor
Luxurious accommodations and 5 star cuisine. Very knowledgeable & personable Dutch guides and well planned routes. They bend over backwards to ensure you have a good experience.
Thank you for your kind review! We're thrilled to hear you enjoyed your tour with us. It's wonderful to know that our guides and routes contributed to your experience. We look forward to welcoming you on board again. Kind regards, Boat Bike Tours
wendy
We had a fantastic experience on the Bike-Boat tour from Amsterdam to Bruges. The Magnificent 2 was very comfortable, excellent meals were served and cycling through tge Netherlands into Belgium is a great way to see the country. What made the experience very memorable were our incredible guides-Tammy and Burt!!
Thank you for your nice review! We're thrilled to hear that you enjoyed your tour from Amsterdam to Bruges. It's wonderful to know that the tour guides made your experience memorable. We look forward to welcoming you on another memorable adventure soon. Kind regards, Boat Bike Tours
SSC
This is a wonderful tour! Our only issue was that there was no hot water for two days on the boat. The biking, accommodations, food and guides were amazing!
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the biking, accommodations, food, and guides. We apologize for the inconvenience of the hot water issue and will address it to ensure a better experience in the future. We hope to welcome you back for another amazing tour. Kind regards, Boat Bike Tours
Valerie Pouliot
The boat was clean and the service on board was very good. The food was good and the guides were excellent–we have no complaints there. However, we were very disappointed with the fact that there seemed to be very little sightseeing built into the itinerary. As a cyclist, I never imagined that we would essentially be taking an entire day to cycle (on average) 50 km. If we had known that we would be spending the entire day on the bike, I don’t think we would have rented the omafiets; they are not great bikes to ride in general. From the second day of riding on we decided to self-guide, and that worked better for us, but the tools provided were not sufficient to even change a flat. A little more sightseeing was built into the daily program once we crossed into Belgium, but it still seemed inadequate. I think it would be useful to include time frames on the description of the itinerary, so that it is clear how much free time you will have to explore the towns or attractions on the way. (For example, 52 km, riding from 9 a.m. to 4 p.m.). Also, we had no hot water for two days, both of which were rainy. It was very disappointing not being able to take a hot shower on those days. The problem was eventually fixed but it definitely lessened the experience.
Hi Valerie, Thank you for your valuable feedback about the Amsterdam to Bruges premium tour on the Magnifique II. We are glad to hear that you were satisfied with the cleanliness of the boat, the service on board, the food and the guides. We are sorry to hear that the number of sights in the itinerary was disappointing for you and that the long bike rides did not meet your expectations. Your suggestion to include timetables in the trip itineraries to make it clearer how much free time there is to explore the cities or attractions along the way is very helpful. We will certainly consider this in future trip descriptions. We also regret that you had problems with the bikes and that there were insufficient tools to fix a flat tire. We will make sure that adequate tools are available to all guests in the future. Finally, we sincerely apologize for the inconvenience you experienced due to the lack of hot water. We understand how important a hot shower can be, especially on rainy days, and we will do our best to ensure that such problems do not recur. Thank you again for your feedback. This helps us to improve our services and provide a better experience for our guests. We hope that, despite these problems, you still had some great memories from your trip. Warm regards, Romy
VÉRONIQUE MARCELLIN
Great time on bike ( itinary + cultural explanations by the guide ) but also on board : very comfortable and convenient cabin and excellent cooking !
Thank you for your positive review! We're delighted to hear that you enjoyed both the biking with cultural explanations and the comfort of your cabin, as well as the cooking on board. We hope to welcome you back for another memorable trip soon. Kind regards, Boat Bike Tours
Renee Hudson
We thoroughly enjoyed our trip; the boat was comfortable and the staff welcoming and helpful. Our guides were informative about each day’s ride. The meals exceeded our expectations, with creative dinners on several evening. When rain kept all of us on board one day, the guides shifted to provide activities upon reaching our destination for the night. The electric bikes made it easy for all in our group to complete the “long” rides each day.
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the comfort of the boat, the staff and the guides. We look forward to welcoming you back for another great adventure. Kind regards, Boat Bike Tours
Art Waterman
The boat was very comfortable, the food was varied, creative and uniformly excellent. The rides were varied, riding through farmland, suburbs, small towns and medieval cities. The only thing I would have wished for was a bit more info along the route for the self-guided riders. Where to stop for views, landmarks, lunch or cafe stops, etc. if the guides are not well versed in history, nature or flora along the way, some resources on board the boat would be a welcome addition.
Thank you for your detailed feedback! We’re thrilled to hear that you found the boat comfortable, enjoyed the food, and appreciated the cycling routes. We also value your suggestion about providing more information for self-guided riders. We look forward to welcoming you back for another great adventure. Kind regards, Boat Bike Tours
Mark
What I liked – friendly staff, fabulous food. Loved that we sat at different places for meals. Guided tours were great – recommend that all guides are knowledgeable so they can stop and explain about things along the way, this makes the guiding a really good experience. Bikes were great. Loved that the chef came out each night to introduce and explain the night’s dinner. Loved that the Captain was visible and very friendly. I really enjoyed the trip.
Thank you for your wonderful review! We're delighted to hear that you enjoyed the staff, food, and the variety in dining arrangements. We appreciate your suggestions! It’s great to know that you enjoyed the chef’s introductions and the Captain’s presence. We’re thrilled that you had such an enjoyable trip and look forward to welcoming you back. Kind regards, Boat Bike Tours
clara espinal
The crew on the boat, our leaders. Chef Alet amazing food, Mady, Lisa,Denise, Captain. The views, the canal travel. Only request less heavy bikes.
Thank you for your feedback! We’re thrilled to hear that you enjoyed the crew, the food and the views. We appreciate your suggestion regarding the bikes. We hope to welcome you back on board soon! Kind regards, Boat Bike Tours
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