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Reviews

Clair d’Etoile (former Zwaantje)
23 Apr 2024

Frank & Diana Pratt

This was our second trip aboard the Zwaantje we rode through the tulip fields and were delighted with the visits to the cheese makers in Gouda The Keukenhof Tulip Garden and Hortus Bulborum (horrid-bulborum.nl)where tulip bulbs are preserved for future generations. The Flower Market was well worth the timeThis trip was in April and preparations for Dutch weather is important your rain coat will keep you dry and your e-bike will tackle the wind for you. Martin the Captain,Karin the hostess, Frank the Chef, and the guides Hetty and Jeroen made the trip made the trip very special. Thank you to Brando for all your behind the scenes support. The soon to be skipper Hugo was a delight. Thank you. traveling on a barge with 24. passengers beats a large ship cruise any day

Reply from Boat Bike Tours 2 May 2024

Dear Frank and Diana, Thank you for sharing your wonderful experience aboard the Zwaantje with us! We are delighted to hear that this was your second trip with us and that it was filled with memorable moments, from riding through the tulip fields to visiting the cheese makers in Gouda and exploring the Keukenhof Tulip Garden and Hortus Bulborum. Thank you for the nice compliment regarding the crew on board. We'll be sure to pass along your appreciation to Brando and Hugo as well! Thank you for choosing to travel with us again, and we hope to have the pleasure of welcoming you back for many more adventures in the future! Best regards, Boat Bike Tours

11 Oct 2023

Peter Ory and Sarah Wolz

The entire crew, guides, and experiences were outstanding!! Marcel and Janneke were a great team. Marcel did an amazing job of coordinating all the interesting stops and visits during the day. Karin was a superb Mate who was always so helpful and Erik was a great captain. The meals by Talya were on par with a Michelin restaurant. And Jokke and Yitse were also a great team who took care of all our needs when on the boat. Looking forward to booking another trip with Boat and Bike in the future!!

Reply from Boat Bike Tours 13 Oct 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

17 Sep 2023

D Cherry

This was our first bike and barge and we are already planning to go again! The crew was fabulous from the moment we stepped on board, welcoming us and showing us to our cabin. The food was exceptional, with the chef, Frank, explaining each course at dinner. Allergies were meticulously monitored. The guides were knowledgeable and a pleasure to bike with each day. They even showed us around each town in the evenings. Every crew member and all 22 guests were delightful. A truly wonderful experience.

Reply from Boat Bike Tours 27 Oct 2023

We're delighted to hear that your first experience with us was so wonderful, that you are already planning another trip! We can't wait to welcome you again. Best Regards, Boat Bike Tours

5 Sep 2023

Stephen Matthews

Fantastic crew and guides. Great food. Excellent itinerary

Reply from Boat Bike Tours 2 Nov 2023

We're happy to hear about your fantastic crew and guides, great food, and excellent itinerary. Your positive feedback is much appreciated, and we look forward to welcoming you on board for another fantastic experience in the future! Best regards, Boat Bike Tours

31 Aug 2023

Mark Christofersen

We had a great week traipsing across the French countryside from town to town. Great food, great staff. GPS app was a great help. Bring a bike/phone mount.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your experience exploring the French countryside with great food and staff. Thank you for sharing your feedback and your suggestions for improvements, and we look forward to hosting you on another adventure in the future! Best regards, Boat Bike Tours

28 Aug 2023

Joann Rosiello

Staff was pleasant and accommodating!

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear that the staff was pleasant and accommodating! Thank you for your feedback. Best regards, Boat Bike Tours

14 Aug 2023

Peter Mayall

Everything was up to my expectations. The staff and tour guides were excellent and genuinely interested in providing good service

Reply from Boat Bike Tours 2 Nov 2023

We and our team are happy that everything met your expectations and that the staff and tour guides provided excellent service. Thank you for your positive feedback! Best regards, Boat Bike Tours

11 Aug 2023

Wendy Duncan

Great company, perfect staff loved them all. Loved the tour, learnt so much.

Reply from Boat Bike Tours 2 Nov 2023

We're glad to know that you had a great time with a perfect staff and enjoyed the tour, learning so much. Thank you for your kind words! Best regards, Boat Bike Tours

10 Aug 2023

Robert Kerrigan

On the Zwaantje Great crew & ride leaders. Having a leader on the ride took the anxiety out of the ride as we could trust them to provide great guidance, take us to interesting locations, cross the language barrier when needed, and get us back to the boat at the end of the day. The boat was great however there is room for improvement with the WiFi speed/ capacity, coffee (prefer real and not instant) and some extra hooks in the rooms for helmets and jackets. Meals were excellent. A good chef can easily accommodate gluten free meals so the extra €160 was too much so I took this off my tip. The instruction on tips, written on the back on the cabin door, did not go down well and was the subject of much discussion. Australians like the Dutch do not have a tipping culture and get paid appropriately to do their job well. I didn’t get the impression BBT staff were being underpaid. This is a thing in American where hospitality staff rely on tips to make up their pay so I couldn’t see why they would expect a tip. This was a big negative to me and others. Just raise the price if you need more money to run the cruise and we can decide up front whether to book, or not.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

10 Aug 2023

avs

Overall a very happy experience. In particular staff were excellent and very supportive of the program. The very small cabins are a challenge and particularly on a share basis… Food was consistently very good.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

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