Customer
Very enjoyable trip boat/bikes/crew were great. Our week was HOT, the refrigerator in the cabin didn’t work – in fact it acted as a heater inside the cupboard. Needs resolving. It should be noted joining instructions from the station are not clear. The boat docks at Racklau -winter harbor not at Altstadt where most of the other boats are. It will save a lot of walking as I suffered.
Cheryl Burpitt
A really super way to experience the scenery and culture of another country. We had the benefit of cycling in the country air, rather than being cooped up in a touring vehicle, yet able to control our speed and effort with the benefit of electric bikes. The accommodation in the cabin suite was good and the breakfast and dinner choices were very good and beautifully cooked. You also get to pack your own lunch from the breakfast bar to enjoy at a stopover of your choice. A briefing every night on the next day’s trip minimised the chances of getting lost and gave information on places of interest to stop at. Our day off from cycling to explore Vienna and an evening classical concert with transport to and from the boat, was an added bonus. We would definitely recommend and will be looking to do another trip in the future.
Stella Maris Manochi
The bik guide do not speak English!! Impossible to understand the explanation and the rute. The time to return to the boat was too short, no time to stop for rest and see the Biutiful towns or landscapes. A pity
Jacky Chevallier Boutell
Very recomendable trip. Good combination boat and bike. Excellent attention in the boat, very good food. The roads and landscape incredible!!!!! Our tour guide has a difficult with the language this was a problem for us because it was difficult to understand the instructions of each day biking.
Julian Guse
Best holiday ever, with a marvellous combination of easy cycling, amazing scenery, great boat and outstanding on-board food and hospitality. Our tour guide was simply dreadful, but everyone and everything else was so good it just didn’t matter.
Greg Moore/ booked under Cordie Qualle name.
The boat broke down. We missed 1 1/2 days of biking. We did not take a boat to Vienna, we had to take a 5 1/2 hour bus ride to Vienna for only a partial day and did not get to have our evening concert dinner or bike tour that we had signed up for. We deserve compensation but have not been offered any. Bummer!
Thank you very much for sharing your feedback. We regret your tour had to be changed due to an engine failure. We have contacted your directly to offer you a compensation. We hope to be able to proof, sometime in the future, that a cycling cruise with Boat Bike Tours really can be a fantastic and unforgettable experience, as many other guests state, e.g. on Trustpilot.
John Brockway
Excellent food, neat clean ship, friendly and helpful crew. Bicycles were robust and easy to use, but a bit heavy and could have used one more gear for hills.
Thanks very much for your review. Team Boat Bike Tours.
MCO
We did have a number of problems on the cruise itself – but these weren’t the fault of BoatBike Tours. When we reported the issues to them afterwards, they were fast and very fair to us in their response.
Thanks very much for your review. Team Boat Bike Tours.
Murray and Loreesa Tenove
Knowledgeable staff provide a great product in a great format. Bike was great.Boat had some issues that detracted from experience. Boat staffIing / experience appeared a little thin especially at beginning and caused stress on them which carried over to some guests.
Dear Murray and Loreesa, thanks very much for your review about the tour from Passau. I understand that after a more or less difficult start you enjoyed your tima and had a pleasant journey. Team Boat Bike Tours.
Annette and David Dunne
Staff and ship were very nice. Dinner portions were a bit small and lunch on board not very good.
Dear Annette and David, thanks for your review about the tour from Passau tot Vienna. We will forward your comments about the food on board to the staff of the Arkano. Team Boat Bike Tours.
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