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Reviews

De Willemstad
22 Sep 2022

Denny

A great way to experience the Dutch countryside and cities as well as the culture. The bike courses were well marked. The guides were seen on the course often and were very helpful before and during rides. The food was excellent.

Reply from Boat Bike Tours 22 Sep 2022

Wow, thank you very much for your 5-star rating, this means so much to the whole team. Warm reagrds, Romy

22 Sep 2022

Pauline Denie

We totally enjoyed our bike and barge trip. The staff was great. The tour guides helped us when we needed a bike repair, when the ship staff couldn’t fix the problem. The food was excellent and accommodations were good. The gps was good as long as the tours were not changed. We did get lost a few times but found our way back no problem. Would recommend to everyone.

Reply from Boat Bike Tours 22 Sep 2022

Hi Pauline, We’re so happy that you are pleased with your positive experience on board of the Willemstad. Boat Bike Tours strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy

13 Sep 2022

Ingrid Van Blerk

All the crew members onboard were helpful and went out of their way to accommodate us. Five stars to them. The only thing that was disturbing was the bad smell inside the barge when there were choppy waters. But over all the experience was wonderful and we will like to take another boat and bike tour in the future.

Reply from Boat Bike Tours 21 Sep 2022

Hi Ingrid, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear that because of this your experience on board was less enjoyable. We will inform the owner about the smell and hopefully this can be fixed quickly. Regards, Romy

20 Jul 2022

lisa hubball

Just completed the North Holland Tour on De Willemstad. Suite cabin was spacious and well maintained. All the crew onboard were friendly, obliging and helpful. Peter and Pete our guides did an excellent job in challenging circumstances, having to change tour itineraries at the last minute due to circumstances beyond their control. The food was acceptable, not gourmet dining but perfectly adequate for mass catering. We would have preferred a later dining time than 6pm as the days are full on if you take the longer routes. I switched to an e bike after day 2 as I found it challenging cycling in the strong winds, however my husband who is a keen cyclist had no such problem! All in all a very good experience.

Reply from Boat Bike Tours 21 Jul 2022

Thank you very much for your feedback! See you soon on one of our tours! Kind regards, Team Boat Bike Tours

18 Jul 2022

Mary

Fun trip- the guides did a very nice job! One thing- for last min changes- best to have that recorded exactly in GPS and on map. Also, hard to download GPS app on boat- that could be improved. Food was disappointing. Could have had more variety (not just eggs) for breakfast and also maybe more fresh salad- veggies for dinner. The boat messed up our reservation and gave us a room different than what we booked (beds together rather then separated, and part of room cut off due to location). We had to pay cash 100 euros to upgrade to suite. We were charged incorrectly for two cabins rather than one. I only found that out talking to another passenger. Once the issue to brought to your attention it was corrected quickly. Thx! Generally the trip was good and I would recommend and go on another trip.

Reply from Boat Bike Tours 21 Jul 2022

Thank you for your review. We're sorry to hear that the food was only okay and that there were some inconveniences, but we are happy to hear that everything turned out good in the end! We would be very happy to welcome you on board again soon! Team Boat Bike Tours

14 Jul 2022

Nigel Mr Nigel and Caron Hale

Enjoyed every minute of it. The boat was very nice and the whole crew very friendly and obliging. The tour leaders were very efficient and when the tour had to be changed from the itinerary due to circumstances beyond their control they quickly found a suitable work around and communicated it very clearly.

Reply from Boat Bike Tours 21 Jul 2022

What kind words! We really enjoy reading that you enjoyed our trip on board so much. We look forward to seeing you again aboard one of our ships. Best regards, Boat Bike Tours Team

9 Jul 2022

Tony Hall

Really well organised tour. Bikes great, boat great, staff/crew great but food only okay. (Hence only 4stars)

Reply from Boat Bike Tours 13 Jul 2022

Thank you for your positive review. We're sorry to hear that the food was only okay. Nevertheless we hope to welcome you on board again soon! Team Boat Bike Tours

30 Jun 2022

ERIK VAN DEN BOVENKAMP

Fantastic bike Holliday , good food, nice people onboard , and easy to keep on track.

Reply from Boat Bike Tours 21 Jul 2022

Thank you very much for your positive feedback! See you soon on one of our Boat an Bike Tours!

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