Donald Keever
Trip of a Lifetime! From the moment you walk on the ship until you leave, the staff treats you like you are the only passenger. They are friendly, accommodating and very gracious. The food was excellent. The accommodations were not only beautiful, but pristine. The bicycle trips were the best of the best. We had so much fun. We will definitely be taking another boat and bike tour with this company! Donald Keever
Dear Donald Keever, thank you very much for this wonderful review. We are really happy to hear that our tour convinced you so much! We are looking forward to welcoming you on board again!!
Terry Rosier
Fantastic staff, wonderful food, beautiful scenery, good camaraderie amongst fellow travellers.
Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience with our staff. We're glad that you enjoyed the delicious food and the beautiful scenery during your journey. It's wonderful to know that there was a good camaraderie amongst fellow travelers, making the experience even more enjoyable. We appreciate your feedback and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for more fantastic adventures! Warm regards, Julia from Boat Bike Tours
Connie Hooge
Very caring crew. Food was good in the beginning of the trip. Cabins were clean and comfortable
Hi Connie, Thank you for your feedback! We're glad to hear that you found our crew to be caring and attentive throughout the trip. It's great to know that the food was good in the beginning of the trip and that you found the cabins to be clean and comfortable. We appreciate your review and hope to have the opportunity to serve you again in the future! Warm Regards, Romy
Thomas Steffen
The food did not meet the expectations set by the first two cruises I took this year.
Thank you very much for sharing your experience with us. We are very sorry that we did not meet your expectations. Your feedback helps us improve the quality of service for everyone. Best Romy
Richard Nance
Great experience and would do it again. The only minor complaint I have is with the bicycle maintenance. That could improve.
Hi Richard, thank you for taking the time to leave a review, your feedback is very valuable, it helps us to improve our standard of service. We look forward to welcoming you back on our tours. Best, Romy
Cynthia DeHart
We had a wonderful time exploring Northern Holland on De Willemstad. The routes planned gave a good sampling of both large towns and countryside. The cycling crew were fantastic and their evening briefs on the next day’s excursion were very informative. The ship’s crew was professional, friendly and helpful. Accommodations were great as was food. The only thing I see that could use improvement is communication to passengers when a change in plans has been made because of weather. Rather than an announcement on a public address system, staff stepped into the dining room or salon to let people know. If you didn’t happen to be in one of those rooms, you were left uninformed about the upcoming changes. A public address would be much more efficient. That aside, everything was fantastic!
Thank you for taking the time to write this post and rate us a 5 star rating. Your opinion is hugely important to us. We inform the tour leader on board that communication with guests about itinerary changes could be better. So that they can improve this. Thanks again so much for your review. Best, Romy
Denny
A great way to experience the Dutch countryside and cities as well as the culture. The bike courses were well marked. The guides were seen on the course often and were very helpful before and during rides. The food was excellent.
Wow, thank you very much for your 5-star rating, this means so much to the whole team. Warm reagrds, Romy
Pauline Denie
We totally enjoyed our bike and barge trip. The staff was great. The tour guides helped us when we needed a bike repair, when the ship staff couldn’t fix the problem. The food was excellent and accommodations were good. The gps was good as long as the tours were not changed. We did get lost a few times but found our way back no problem. Would recommend to everyone.
Hi Pauline, We’re so happy that you are pleased with your positive experience on board of the Willemstad. Boat Bike Tours strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy
Ingrid Van Blerk
All the crew members onboard were helpful and went out of their way to accommodate us. Five stars to them. The only thing that was disturbing was the bad smell inside the barge when there were choppy waters. But over all the experience was wonderful and we will like to take another boat and bike tour in the future.
Hi Ingrid, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear that because of this your experience on board was less enjoyable. We will inform the owner about the smell and hopefully this can be fixed quickly. Regards, Romy
customer
We loved our Boatbike trip!! We did both the southern and Northern holland trips and each was wonderful!! Scenery, bikes, food, cabin, organization, guides, all excellent! Best vacation!!!!! Special mention to the dining room staff who made every dinner a 4 star experience!!!
Wow thank you very much for your 5 star rating. We love to see that you have enjoyed your stay.
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