Reviews
Caterina
Really fabulous until things went wrong, then completely let down by this company! Our boat became ‘unseaworthy’ and we were forced to spend our trip on buses and checking in and out of hotels daily. We were asked to find our own meals on a number of occasions, and start and finish times were much later each day as they reorganised our tour plans. Boatbike promised that we would be suitably compensated but getting any sort of compensation from them has proven to be extremely difficult. We were also out of pocket for many weeks for meals they did not provide but promised to reimburse us for. Could have been fantastic but their support of us when the tour needed to change has been very disappointing. They are also very good at ignoring any contact from their customers in this sort of situation – no responses to emails!
Hi Catarina, Thank you for your message. I am truly sorry to hear that you had a negative experience on one of our tours. Because you left a message organically I cannot see what your booking number is and/or your email address therefore I cannot see what trip you are talking about and which tour you have booked with us. Could you please send me a message at [email protected] so we can look for a solution together?
Anne Malta
We had a wonderful time doing the best of Holland and Belgium tour! All the staff was so accommodating and friendly. They all worked hard to make sure all guests had a great time! They truly made our experience the best! Food was tasty and evening meals were a variety of dishes throughout the week. Even if the weather didn’t always cooperate the experience was sensational! I am hoping that we do another tour sometime in the future. Thank you for making such great memories for all the guests on board!
Thank you for your sensational feedback! We're thrilled to hear that you had a wonderful time on the Best of Holland and Belgium tour. It's fantastic that our staff helped make your experience unforgettable, and that you enjoyed the variety of evening meals. Even with the occasional weather challenges, we're glad the overall experience was so positive. We hope to welcome you on another tour in the future! Best regards, Boat Bike Tours
Pam
Exceeded all expectations on every level
Jane Sheldon
Great tour, great bikes, great food, brilliant staff.
Des Middleton
Very well done by crew and captain
Jane Hamilton-Florea
This company does a great job in keeping one informed about the tour with very clear details. The guides are great in mingling and getting to know their riders. This sail/bike rides was a new offering so a few glitches needed to be worked out. The rides were interesting and offered a short and long ride most days. The transport over to the island of Ven took longer than expected so had less time to bike around and explore—would like to have more. The breakfast on the boat could have a few more choices—since it was a bit cool and rainy would like to have hot cereal. I did enjoy the variety of fruits offered. The rooms were adequate in view of the age of the sailing ship age although our room’s porthole was in the ceiling resulting in light shining on your face most of the night. This was the problem of the front four cabins. Because of a broken wrist of one of the bikers, we had to backtrack to our previous port so rides were adjusted and original plan not completed. However, the changes were acceptable-Hester and Jens did a great job on the fly so to speak. Our sailing afternoon was such a highlight and the sailing explanation thorough. We all got to hoist sails, the motor shut off and the quiet experience with the wind and lapping through the waves was priceless and definitely a highlight of this trip.
Shiona Tasker
We spent a wonderful week on the Flora on the Friesland tour led by the fantastic team of captain Berthus, chef Jonne and sailor Andy. All worked hard to make our boat bike tour a fabulous experience. The weather was atrocious but nevertheless we loved our holiday in this special region. The imaginative and delicious food prepared by Jonne was a welcome treat after cycling in the wind and the rain. The friendship and camaraderie between guests of different nationalities was very special, aided by the wonderful crew.
Patricia Powell
Excellent friendly guides who paced the rides for the group. The e-bikes were good quality and great for various terrains. Food on the boat was varied and plentiful. Traveling on a tall sailing ship was delightful, though it wasn’t windy enough to have all sails up. Loved traveling with international engaged travelers ❣️
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the company of our guides. It's great that the quality of the e-bikes met your expectations and that you appreciated the food on board. While it’s a pity the wind didn’t fully cooperate for all the sails, we're glad you still found the sailing ship experience delightful. Traveling with engaged international companions truly adds to the adventure, and we're thrilled you loved it! Best wishes, Boat Bike Tours
Kirsten Mickelwait
The “Green Heart of Holland” itinerary gave us a nice introduction to northwestern Netherlands, full of interesting sites and gorgeous landscapes. Our Dutch guide, Patrick, was enthusiastic, knowledgeable, and patient with our large group of Germans, Americans, and Canadians. He had to be flexible and creative due to weather and other changing conditions. The crew was friendly and helpful, and Hans’s dinners were wonderful. The boat is basically furnished and cozy; it all made for a wonderful trip.
MR R SPACKMAN
The Lena Maria is a superb vessel, comfortable and with quiet engines. The crew were very personable and the whole experience most enjoyable. The cycle tour had a good variety of historic villages and pretty woodlands. Food each day was unbelievably good!
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