25 May 2024

J&G

The staff were exceptional. Nothing was too difficult. They had an excellent camaraderie between them as well as with the guests. Food was wonderful. Always fresh and very tasty. State rooms were kept tidy. Cycling through Holland and Belgium was a treat. Drivers were very considerate. It was a pleasure cycling each day.

Reply from Boat Bike Tours 28 May 2024

Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and liked the staff. We would be happy to welcome you on board again! Best regards, Boat Bike Tours

25 May 2024

James Wilkin

The new route was very attractive for us, and the country roads and islands almost perfect. We were a little disappointed with some sections of the cycling route as we encountered several heavy trucks and buses where the road was narrow, as well as some busy traffic for longer stretches. On board the sailing ship was fine, but we felt that although the food was good it did not meet not our previous Boat and Bike experience. The guides were very good, and the crew of the sailing ship very accomodating and helpful. We would not do this particular trip a second time.

Reply from Boat Bike Tours 28 May 2024

Thank you very much for your nice feedback. We will take your mentioned points in account and hope to welcome you back on board again. Best regards, Boat Bike Tours.

25 May 2024

Antoinette

Well organized and delicious food.

Reply from Boat Bike Tours 28 May 2024

We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours

25 May 2024

STUART YEOMAN

Been on 5 tours – 2 in Holland , Italy , France and Denmark/ Sweden All fully guided . First class guides, boats and bikes . Does what it says on the tin. If you are British you know what that’s means . Nice mix of nationalities .

Reply from Boat Bike Tours 28 May 2024

Thank you. It is wonderful too hear that you have been on that many of our tours and enjoyed all of them, We hope to welcome you back on board. Best regards, Boat Bike Tours

25 May 2024

Jodi

This was our third bike and boat trip and we feel it was not as prepared and organized as past trips. The boat was obviously an older one and needed maintenance. The tour guides were not as knowledgeable. The crew on the boat were very hospitable and did a great job handling multiple obstacles.

Reply from Boat Bike Tours 27 May 2024

Thank you for sharing your feedback. We're sorry to hear that this trip didn't meet your expectations compared to your previous experiences with us. Your feedback helps us to improve and we will look into the issued mentioned. We hope to have the opportunity to provide you with a better experience next time. Kind regards, Boat Bike Tours

23 May 2024

Carol

We had a little mishap with Mother Nature but the captain and crew made the experience of flood waters and evacuation of the boat easy. This is my third trip with Boat Bike Tours and I will definitely use them again. They are a great company!!

Reply from Boat Bike Tours 24 May 2024

Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and liked the staff despite the circumstances. We would be happy to welcome you on board again! Best regards, Boat Bike Tours

22 May 2024

Jeannette Selbstaedt

I enjoyed the staff, there was definitely not enough to help with the ship and they did not know the ship well. There was no medical assistance when I got injured, more training for possible injuries should be happening. Also I had to bike out injured and should not of have to do that.

Reply from Boat Bike Tours 18 Jun 2024

Hi Jeannette, Thank you for your feedback. We are sorry to hear about your injury and the challenges you faced during your stay. We are glad you had a positive experience with the suite on the top deck and the staff, but it is clear there are important areas for improvement. Once again, our sincere apologies for the inconveniences you experienced. We greatly value your feedback and will use it to improve our services. We hope to offer you a much better experience in the future. Warm regards, Romy

22 May 2024

Diane Crawford

It was an incredible tour, The food was amazing. Ann Marie was an incredible cook and you could tell she loved what she did. The captain had a great sense of humor and navigated us throughout Holland seamlessly. Thomas was everywhere taking care of all the fine details with the captain, helping Ann Marie during breakfast and dinner and making sure all our bikes fit us well and were running properly. Last but certainly not least Ingrid did an amazing job of shepherding us each day across the countryside, stopping just the right amount of times and provided us with the rich history of each region. On the one rainy day we encountered, Ingrid and the captain were flexible in changing the plans so that we got to tour a town then still got a ride in at the end of the day. While we were gone each day we would come back to sweet smelling rooms and fresh linen from Sarah. We could not have asked for a better crew or a better time.

Reply from Boat Bike Tours 24 May 2024

Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and liked the staff and we are incredibly pleased that you really enjoyed every aspect of this tour. Hopefully we can welcome you on board again in the future! Best regards, Boat Bike Tours

22 May 2024

Maureen O'Hara-Leman

All the staff were great, very friendly and helpful. Meal’s fun and enjoyable, rides were very fun. Housekeeping, prompt and thorough. All good.

Reply from Boat Bike Tours 24 May 2024

We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours

21 May 2024

Neeroo Sharma-Hall

Amsterdam to Bruges aboard Zwaantje with guides Marcel and Alfons, Captain Bart, Mate Brando, Chef Frank and Host Milton; May 4 -11. We were the only first-time bike tourists on this trip and not really sure what we were in for. Very happy with the trip and the overall experience. Marcel and Alfons were fantastic guides – very knowledgeable and they took great pride in conveying the history around us. They managed bike maintenance and repairs on the go smoothly and efficiently. Chef Frank’s meals were amazing – always an entree, main course and dessert – varied, delicious and plentiful. His pre-meal presentations were entertaining! Our host Milton kept our cabins tidy and refreshed, so welcoming after a day’s ride. Captain Bart and Mate Brando were an excellent team – our travels were always smooth and comfortable. There were a couple of opportunities to make two groups but most people chose to stay in one group. The pace was just right for us – a couple of brief rest/bio breaks on the routes as well as a lunch stop made for comfortable biking. It was a lovely way to really experience the countryside and the amazing bike paths. Accommodations were fine, I think the word is cozy but it was a smaller boat so that’s expected. Very happy with this trip!

Reply from Boat Bike Tours 24 May 2024

Thank you very much for your nice review! We are pleased to hear that you enjoyed your first tour and liked the staff and we always strive to be prepared for all situations in order to provide you with the best possible stay. Hopefully we can welcome you on board again in the future! Best regards, Boat Bike Tours

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